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Posted on Jul 09, 2011
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I have a problem with my hp printer deskjet model k110a evrytime i print any document and pop up on my screen is """"you cartridge are have damaged or failed"""" what would i do now please help for my problem

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syed jabir ali

syed jabir ali

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  • Expert 110 Answers
  • Posted on Oct 29, 2014
syed jabir ali
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Hello,

Please try the below steps...

  1. While the printer is ON, remove the ink cartridges.
  2. Unplug the power cable from back of the printer while it is ON.
  3. Wait for 60 seconds.
  4. Plug in the Power cord into the printer and wait while the printer powers on and is silent.
  5. Install the cartridge one by one and check for the error message.
  6. Replace the ink cartridge.

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