Question about HP OfficeJet K80 All-In-One InkJet Printer

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Alignment Failed After changing the black ink cartride, a message says to press enter to align cartridge. I do this & it says alignment failed. I take out the cartridge & follow all the steps with no success.

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  • jhall1sc1 Nov 10, 2008

    I have replaced the black and color cartridges several times and still get the Alligment Failed message. I have repowered and tried several other methods, but nothing seems to work. I am still able to print pages, but the color is not always the greatest.

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Hi,

Please perform the steps provided in the webpage to fix the issue.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00657&cc=us&lc=en&dlc=en&product=61563



Regards,

Sagarjd

Posted on Nov 10, 2008

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My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

Aug 11, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I just changed my black ink cartridge and I keep getting a message that reads: pree enter to align catridges. Each time that I press enter the test runs and the screen reads alignment failed. HELP


Hi
in order to get alignment you need to have ink
in both cartridges
You need to replace and color cartridge or refill it
like this


If I help you pls vote me

Sep 06, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Ink cartridge


Try pressing the new cartridge onto a damp paper towel. Look for all colors to make a streak on the towel, if any color or black is missing it won't pass alignment. It won't pass alignment or let you print until you get all the colors working.

Apr 21, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Have error message saying paper is to narrow, load wider paper and press enter, A4 is loaded print options are set to upper tray A4, paper is loaded, cannot clear message


Hello.

That message is indicating that there is a problem with the cartridge alignment.

From HP:There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Also, use a fresh piece of paper that has never been printed on for the alignment process or the alignment will fail.

Hope this helps.



Dec 01, 2009 | HP PSC 950 All-In-One InkJet Printer

2 Answers

Error message after replacing the black cartridge


You must replace both ink carts to get an alignment.

Dec 29, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Align cartridges error


This means one of the cartridges is defective, they cant align if they cant print.  What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center.  When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in.  I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black.
Basically you align the cartridges and then swap them so the printer thinks they are still aligned.
The color still doesnt work and it is probably a defective color cartridge.

Sep 04, 2008 | HP OfficeJet K80 All-In-One InkJet Printer

2 Answers

Printer cartridge alignment


You can also bypass the alignment. When the message for alignment displays on the display => Press Setup and Options (or Copy Options ) simaltanious.The last known alignment is used when the alignment is bypassed.

Sep 04, 2008 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

Ink Cartridge Alignment


On alignment sheet, do you see a line of yellow blocks?
And on next line do you see alternate block and yellow blocks?

(Without these, alignment fails)

If not, change the colour cartridge, re-print the page and repeat alignment.

Good luck...

May 26, 2008 | HP PSC 2110 All-In-One InkJet Printer

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