I have the same problem. I am sending it in to Nikon for service. if you follow this link, it will take you to the online form to fill out. Just click on " online service form," and follow the directions:http://www.nikonusa.com/Service-And-Support/Nikon-Service-Information.page
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The laser lense or receiver may need to be cleaned try a larger target at closer range.... they don't like dark colors... blk bear is really hard to target and u usually have to select a target close to bear... same as dark colored deer.... the laser gets absorbed instead of reflected
for this you will need to send the unit into their repair at 8500 marshall drive lenexa ks 66214 4-6 week turnaround and put your name address and telephone number inside the package. if there is a cost they will send an estimate.
First, make sure you are using alkaline batteries only. Heavy duty batteries don't generate enough current for the laser to operate properly. (pg4-para2 of the manual) If the rangefinder hits targets 120 yards or less and doesn't hit targets farther....the unit needs an alignment. Send it in to bushnell, they will repair it.
Here is the address to send your rangefinder for repairs.
841 Apollo St. Suite 100.
Elsegundo, CA 90245-4721
Attention: Repair Department
Phone (800) 645-6678.
I had the same issue with my Nikon Laser 800 rangefinder. I sent it in and they wanted $311.00 to fix it so I bought a new one for $300.00 off EBAY. Today I was missing around with my old rangefinder and noticed after I put the battery in I could hear something loose in the rangefinder. There is a little metal tang in the bottom where the battery goes that holds tension on the battery that was bent down. I bent it back up about 3/16" and put the battery back in, now it works fine.