Question about HP Photosmart C4280 Aio Printer

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HP C4280 scanner problem

What's the solution to the scanner not working? I have the same problem as the previous two folks ("USB not connected") or it gets hung up when I try to scan using the software.

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  • littleloan Jan 16, 2009

    I can't print because everything is going into my queue. I tried to turn off the pause and tried to resume, but it's not working. Help.



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Reinstalling the driver software onto your computer will fix this problem

Posted on Sep 03, 2008


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My hp photosmart c4280 will not scan..I keep getting the message USB not connected?

You need to uninstall your printer, then reinstall the newer version of software (can be gotten at the HP site). I just did it and now my scanner works.

I hope this gets you scanning again....

Sep 08, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

I have a HP Photosmart C4280. Trying to use scanner for first time - getting "USB not connected". Any ideas

Delete the software and unplug the USB cable. Install the software and wait until the program tells you to connect the printer.

Sep 05, 2009 | Office Equipment & Supplies

1 Answer

I have a c4280 all in one printer/scanner. The print feature works okay but when the scanner button is pressed, pop up indicates that the USB cable is not connected? How can I correct the scanner problem?

Apparently, the C4280 driver on your CD is incorrect. So, reinstall your C4280 driver from here: and on the left side you will see a grey menu that says software and driver downloads. Click on it and type your product. The version right now is 9.7.1

DO NOT INSTALL THE HP INSTALLER FILE - it is the same as on your CD.

Hope this helps.

Sep 03, 2009 | Office Equipment & Supplies

1 Answer

Printer and copier work fine- scanner says USB not connected.

I had this same problem and it is fixable, but not the way you would probably like, though you can still scan with the printer. You just have to open the Paint program and click from scanner or camera, and then choose your printer and click scan preview, and then scan, it works just fine but its a little time consuming.

Jun 01, 2009 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

C4200 - says USB not connected when trying to scan

This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

Mar 01, 2009 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

Printer keeps saying usb not conected

Can you print from it? It sounds like you just need to install the software that came with it, it has all the drivers you need or go to hp website and download the newest drivers. Update your drivers and then it will recognize it.

Jan 08, 2009 | HP Photosmart C4280 Aio Printer

3 Answers

HP c4280 All in one printer, scanner, copier.

I visited the HP Support site and downloaded the Uninstaller and then the Installer. It took about 90 minutes but has cured the problem completely. I also made sure all drivers were up to date from the HP site check.

Apr 11, 2008 | HP Digital Printers - Hewlett-Packard...

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