Question about HP Photosmart C4280 Aio Printer

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HP C4280 scanner problem

What's the solution to the scanner not working? I have the same problem as the previous two folks ("USB not connected") or it gets hung up when I try to scan using the software.

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  • littleloan Jan 16, 2009

    Hello,
    I can't print because everything is going into my queue. I tried to turn off the pause and tried to resume, but it's not working. Help.

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Reinstalling the driver software onto your computer will fix this problem

Posted on Sep 03, 2008

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1 Answer

My hp photosmart c4280 will not scan..I keep getting the message USB not connected?


You need to uninstall your printer, then reinstall the newer version of software (can be gotten at the HP site). I just did it and now my scanner works.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3192753&lc=en&cc=us&dlc=en&lang=en&cc=us

I hope this gets you scanning again....

Sep 08, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

I have a c4280 all in one printer/scanner. The print feature works okay but when the scanner button is pressed, pop up indicates that the USB cable is not connected? How can I correct the scanner problem?


Apparently, the C4280 driver on your CD is incorrect. So, reinstall your C4280 driver from here:

www.hp.com and on the left side you will see a grey menu that says software and driver downloads. Click on it and type your product. The version right now is 9.7.1

DO NOT INSTALL THE HP INSTALLER FILE - it is the same as on your CD.

Hope this helps.

Sep 03, 2009 | Office Equipment & Supplies

1 Answer

HP Printer C4280 says "USB not connected"


Install software that is twain compliant.
Maybe the HP bundle that came with the printer.
Also Paint Shop Pro,Adobe Acrobat.Photoshop etc.
Use the usb cable after the install of the HP drivers then you may change the default location of where scans are saved.

Jul 21, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

Printer and copier work fine- scanner says USB not connected.


I had this same problem and it is fixable, but not the way you would probably like, though you can still scan with the printer. You just have to open the Paint program and click from scanner or camera, and then choose your printer and click scan preview, and then scan, it works just fine but its a little time consuming.

Jun 01, 2009 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

C4200 - says USB not connected when trying to scan


This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

Mar 01, 2009 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

Printer keeps saying usb not conected


Can you print from it? It sounds like you just need to install the software that came with it, it has all the drivers you need or go to hp website and download the newest drivers. Update your drivers and then it will recognize it.

Jan 08, 2009 | HP Photosmart C4280 Aio Printer

3 Answers

HP c4280 All in one printer, scanner, copier.


I visited the HP Support site and downloaded the Uninstaller and then the Installer. It took about 90 minutes but has cured the problem completely. I also made sure all drivers were up to date from the HP site check.

Apr 11, 2008 | HP Digital Printers - Hewlett-Packard...

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