Question about Sony FD Trinitron WEGA KV-24FS120 24" TV

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No Color playing DVD just black & White

I have an APEX AD-1200 DVD and Sony 36 inch FD Trinitron model # KV-36FS17. They worked well, but when my cable provider installed a new cable box that is also a Digital Video Recorder that allows you to tape TV programs, my old Apex DVD still plays, but the programs are only viewed in black & white. The cable provider wants me to contact Sony TV. I feel that is a dead end. Can you give me the words to tell the cable company how they must have connected the boxes together in error. Of course I never tried the Apex until the cable guy had left. Thanky you, Richard

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Have you tried playing the DVD in PAL60,NTSC 3.35 or alternately select the colour system on the TV manually rather than in auto ?

Posted on Aug 31, 2008

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