Question about Toshiba SD C2612 (SD-C2612) Internal DVD Drive

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DVD not working

The DVD will not play any DVD. When I go to the devise manager, there is an explaination mark, stating the computer cannot read the device driver. I tried to uninstall, and then reinstall the DVD (toshiba sd c2612). The computer automatically recognized the DVD, and stated it was installed; however, I still have the same problem. Any suggestions?

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To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

Posted on Sep 17, 2008

  • jabnet3 Mar 24, 2011

    had searched the Internet for the correct solution for my DVD-cd finally found it with this particular one.....many many thanks....God Bless You....

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HP Media Center m7250n will not play DVDs. It plays CDs just fine. It used to play DVDs but has not played them in quite a while.


that seems strange if it reads cd's it should read dvd's

Click start control panel administrive tools computer management device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
If this does not fix the problem you might try
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
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My Lenovo 3000 G410 Optiarc DVD/RW AD 7560A can t read just writed cd/dvd. But it dose not happend with the original/licence cd /dvd.


First you need to check your DVD rom drivers if it is detected in the Device manager window, Just click on Start , Control Panel, System then Device manager there you can check the list of all your devices.
  • In Device Manager look for DVD/CD-rom drives click the arrow or plus sign on the left to show he sub Menu.
  • Check to see if there are any Marks such as question marks, Exclamation Points or Red X's.
  • Hopefully there are none of any, if there is try uninstalling the driver then restart the machine it should automatically reinstall the DVD/CD-rom.
  • Now to get the not reading error, Click on Start, then on the Start Search Bar type on REGEDIT then press enter. mvincentc_35.jpg
  • This will open the Registry Editor Window.
  • In the Registry Window follow this key path = HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
mvincentc_37.jpg

mvincentc_38.jpg

mvincentc_39.jpg
Once the dvd/cd-rom appears a list on the Right pane window will show, on the list looke for upper and lower filters then delete both then close the registry window then restart you computer.

This should help restore you DVD/CCD-rom back to a reading state.

Have a nice day,

mvincentc

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