Question about Toshiba SD C2612 (SD-C2612) Internal DVD Drive
The DVD will not play any DVD. When I go to the devise manager, there is an explaination mark, stating the computer cannot read the device driver. I tried to uninstall, and then reinstall the DVD (toshiba sd c2612). The computer automatically recognized the DVD, and stated it was installed; however, I still have the same problem. Any suggestions?
To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.
Posted on Sep 17, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Click start control panel administrive tools computer
management device manager scroll to cd/dvd rom drives right click properties
then properties again then tick enable cd
digital cd audio for this cd rom device or scroll to dvd regions select the
no _ for your specific area
If this does not fix the problem you might try
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs
Start, Run, and type regedit and press
Click on the plus signs (+) next to the following folders
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column.
If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps
Jul 22, 2011 | Computers & Internet
Mar 21, 2011 | Sony Optiarc AD-7170S Burner
Feb 14, 2010 | Sony COMBO |CRX850E SLIM % (CRX850E)...
Jul 28, 2009 | Computers & Internet
Jun 14, 2009 | Compaq Presario Notebook
384 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: