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www.lexmark.com/publications/pdfs/form2400/en/enUser.pdf Shows you how in above manual. .
Turn off printer
Move print-head all the way to the left, so it's hitting the left hand wall of the printer.
Hold down Alt and Setup while turning printer on. Keep pressed down until you hear the beep and the printhead moves. This can take 5-10 seconds. Hold in the keys and make sure the printhead is over to the left when you do.Note: The printer defaults to IBM mode, this is fine in MEDENT except for letters and prescriptions. If you do factory default and they don't print MEDENT letters or prescription then make sure MEDENT printer setup for type 11 (IBM mode). If they do letters or prescription, then change the printer setup to Epson mode See Also: Switch Emulation Mode from IBM to Epson
Sorry - no manufacturer supplies that. You may be better off in using a new supply - many are backwards compatible to the early versions. The basic difference will be the connector style, but the wire colors are the same. Also, the newer supplies have a power on/off input (typically a green wire) that should be tied to ground (common) to turn the power supply on.
Your going to need to check your head drive belt, being that the printer is so old the belts go bad and start to crack and turn into a tar sub. Also make sure to clean your rails, over time they build up dirt and oil and need to be cleaned off.