Question about Danby Portable Air Conditioner
I recently encountered the same issue. First off, with the external
tank installed is there an icon on the display panel indicating the
tank is installed?
No? Then the two sensors are not picking up the magnets in the the "arms" on the back of the tank. It's a poor design for sure, on my unit the tank does not sit flush enough to the back of the AC, if I held the tank firmly to the back the icon would come on. I just used a bit of cardboard at the bottom of the support tray to press the tank firmly to the back of the AC.
Theory is as the external tank fills up, water will run into the "arms" and raise the magnets tripping the switch which tells the unit it needs emptying. But the magnets in the arms are not strong enough if they are not close enough to the sensors. So my cardboard solution lasted only one tank.
I ended up getting some flat neodymium magnets (that I scavenged out of a hard drive), and taped to the sensor that had the gap. I wouldn't recommend doing this to both sensors since it would eventually overfill, only one sensor needs to "trip" for the compressor to turn off.
If you answered yes to the first question (the bucket icon is there), then it's most likely the pump not working on the internal reservoir, or something related to that. Can't help you there...
Posted on Aug 21, 2009
THERE IS AN INTERNAL BUCKET ASWELL.... MAKE SURE YOU DRAIN IT. DRAIN IT BY UNSCREWING THE DRAIN PLUGS ON THE BOTTOM.... UNPLUG FIRST :)
Posted on Jul 31, 2009
My guess is that the July weather was more humid than June, and the unit was not able to evaporate all of the water it collected.
Also, your room must be very humid if you are extracting enough to fill that large tank.
Re customer service: That's too bad. Why bother with an extended warranty if the store tells you to eff off??
Posted on Jun 18, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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