Question about Ultra 1 Bay USB 2.0 External Drive Case
My boss handed me the ultra 2.0 as an external drive to use with my laptop. I let the drivers load automatically. it shows the safely remove hardware in the system tray. when I go to my computer i do not see it in the list so that I may open it up to save items on it.
1. How is the drive powered? If you are relying the the USB tpo power it it its very likely the Laptom does not have the power to run it. So it will need an external pwer supply.
It could also need formatting to match your computer which is mostl like ly NTFS- but it should be formatted to 32bit to be universal.
To format Go the Contol Panel /Ad/min tools /Computer Management/Storage/Disk management - and see if thedrive is listed there.
More thgan this I cannot help you without have 'hands on'access
Posted on Aug 26, 2008
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As per your question, you are facing problems with the Sony 2 Bays 68-Pin SCSI3 External Drive Case, you can try with checking all it's cables and power connectors. If the problem still exists you can visit this web page for more help and support :
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Disk management utility will help you see all the drives that are connected to your computer, including internal hard drives, CD or DVD Drives, and removable storage like USB sticks and external hard drives. Using this utility, you can check for attached drives that are not visible in windows when attached to your computer. You can also format drives, change drive letters, mark a partition as active and delete partitions. A word on caution about using the Disk Management Utility: This utility can cause destruction of data. If you are not sure of what you are looking at and uncomfortable with using this utility you should consult with an advanced user before making any changes to drives using this utility.
Right click on you "My Computer" Icon
A menu will open
The Computer Management window will open
The Computer Management window is broken down into 3 sections. The first section on the left side of the window shows a menu. Disk Management is on the lower portion of the menu.
The right side is separated into two sections, top and bottom. The top portion shows a list of active drives on the computer. The lower portion shows all drives connected to the computer. CD or DVD drives that have not disk will not show as active drives on the top section, but can be seen in the lower section.
The lower section will show the drive description, drive size and drive condition (online or off line) in small box on the left side of that section. Disk drives will designate a "Drive" and a number. Drive 0 is usually your internal hard drive. Then it would list drive 1, drive 2, etc, depending on how many internal and external drive sources you have connected to your computer. Then it will list your CD drives and generally show their drive letter assignments. Next to the smaller section described above, is a larger section which shows the driver letter, size of the driver and condition (if working correctly will show "healthy")
This is the area you can right click and get a menu that will allow you to open, explore, mark the partition as active, change the driver letter, format the drive or delete a partition. (A note of caution here. Changing the driver letter on your main hard drive partition will cause windows to stop functioning. The main hard drive, or hard drive partition, is normally given the letter "C".) A hard drive may show two or more partitions with separate drive letters designated for each partition.
A drive this is having a problem may show that it needs to be formatted (status as Unformatted). This can be done from this window. An external drive, whether it is a hard drive or CD/DVD drive, can have the letter designator change done if you want to organize your external drives
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