Question about Apple iPhone Smartphone

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Iphone email earlier today I just couldn't send gmail or roadrunner email from NYC - after tinkering for a while, mail doesn't work at all. HELP

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  • skyalpesh Aug 26, 2008

    my iphone say repair needed , iphone cannot make or recive calls and www.apple.com/suport

  • Anonymous Feb 18, 2009

    I can receive emails, but I cannot send them.

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My iphone is 8gb it say repair needed , iphone cannot makeor recive calls , www.apple.com/suport plz help me

Posted on Aug 26, 2008

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What error message do you get when you try to send?

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Complete instructions for Setting up Road Runner Mail on an iPhone. Email...


Complete instructions for Setting up Road Runner Mail on an iPhone.<br /><br />Email Settings for the iPhone & iPad<br /><br /> * Select "Settings"<br /> * Select "Mail, Contacts, Calendars"<br /> * Select "Add Account" (or select existing Road Runner email address if it has already been set up)<br /> * Select "Other"<br /> * Select "Add Mail Account"<br /> o Name: Your Name<br /> o Address: yourname@nyc.rr.com (this is division specific for the customer, for example yourname@socal.rr.com or yourname@roadrunner.com)<br /> o Password: your password<br /> o Description: Road Runner Mail (Name that displays in your Account list on the iPhone)<br /> o Select "Next"<br /> * Select "POP"<br /> o Incoming Mail Server:<br /> o Host: pop-server.nyc.rr.com (this is division specific, such as pop-server.socal.rr.com, or pop-server.roadrunner.com)<br /> o User Name: yourname@nyc.rr.com (You must enter your complete email address. This is also division specific for the customer, for example yourname@socal.rr.com or yourname@roadrunner.com)<br /> o Password: your password<br /> o If needed, enter port 110 and set Secure Server to off<br /><br /> o Outgoing Mail Server:<br /> o Host: mobile-smtp.roadrunner.com (note: mobile-smtp.roadrunner.com is not division specific, mobile-smtp.roadrunner.com is the Outgoing Mail Server Host for all Road Runner email domains, roadrunner.com, nyc.rr.com, socal.rr.com etc.)<br /> o User Name: yourname@nyc.rr.com (You must enter your complete email address. This is also division specific for the customer, for example yourname@socal.rr.com or yourname@roadrunner.com)<br /> o Password: your password<br /> o If needed, enter port 25 and set Secure Server to off<br /><br /> * Select "Save"

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1 Answer

I can send e.mails from work from my ipnone 3gs but nowhere else???


Hi,
Base on your question, am I correct? you can send email and receive emails from your Iphone, no problem at all. That mean your Iphone doesnt' have any problem with email.
Elsewhere, such as you use web-base email, you log on email from website and you couldn't send emails from the website??? Is that right? Or you have a email client software, such as: outlook, thunderbird, .. and you can't send email from that.
In my opinion, if you can send and receive emails from Iphone then the email server is ok, your Iphone is working well with email. Problem is the elsewhere you use to send and receive emails, maybe the setting of email client software, maybe the compatible of web browser. If you could, you try the setting, make sure the ports is correct.
Hope this will help. Keep posting your question. I will follow up. Thanks for reading.

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If you are just trying to use your RR email account on the iPhone there is really no reason to go through the hassle of setting up a G-mail account to route it through.
If you still want to use G-mail ignore the next part.

On the iPhone select the "Settings application Next select the "Mail, Contacts, Calendars" option Under the subtitle "Accounts" select the "Add Account" Option Select "Other" and under mail select "Add mail account"
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Change the "User Name" to your e-mail address And Scroll down to the section labelled "Outgoing Mail Server"
Change the "User Name" to your email address and fill in the password as what you would use to login to the website Choose save in the top right corner of the screen and wait for the information to process, if a dialog box pops up asking you to continue without an SSL select yes and wait for you information to process once more.

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Setting Outgoing Server on iPhone
1. From the Home screen, tap Settings.
2. On the Settings screen, tap Mail, Contacts, Calendars.
3. On the Mail screen, under Accounts, tap your Roadrunner account.
4. Tap Outgoing Mail Server (SMTP).
5. Tap Primary Server (might say, smtp-server.roadrunner.com or some other rr server)
Host Name
Change Host Name to cwmx.com
User Name
Leave blank
Password
Leave blank

SSL
Make sure SSL is off
Authentication
Should say Password
Server Port
Should say 25, if not change to 25

As an alternate if the above does not work: After tapping Outgoing Mail Server (SMTP), look for AT&T SMTP Server, tap it, then turn Server to ON

Good Luck!

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I think I found the solution for those of you who are on roadrunner service. I researched online for several hours and came up with this solution - it works for me - receiving and sending all mail:
Go to Settings disable wi-fi instead of the pie on the top you will see the blue E Go to Settings - general - reset - click on reset networks Once your network is reset, click on Settings - Mail - add account - plus in your name, address, and e-mail account name xxx@nyc.rr.com Scroll to incoming mail server: type in pop-server.nyc.rr.com user name (that's the first part of your e-mail addresss before the @nyc.rr.com) your password (the one you used setting up your account with roadrunner) scroll down to outgoing mail server host name: cwmx.com:587 click on Advanced - make sure that use ssl is off on both incoming and outgoing. Your server port should show as 587 when all done, click on the top left arrow which should show your e-mail address exit the mail system, the click on the icon from the main menu and it should work Good luck!

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To fix the responding issue, you need to tell your iphone which account is the default account for sending your emails.

touch settings, then mail, and at the bottom of that page in the sending section it asks which account is your default.

The iphone will always use this accoutn to send emails if you start an email outside of the mail program, like by clicking an email in your contacts list or on a webpage.

Now if your in another POP account in the mail program and you click compose message it should be sent from that account.

Hope this helps :)

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