Question about HP OfficeJet 7410 All-In-One InkJet Printer

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HP 7410 - No display and orange exclamation point is lit

I came home the other day and noticed the display window was black and the exclamation point next to it is lit. The power light is on, however the machine does not respond if the power button is pressed again to turn it off. Basicallly the machine is dead and will not do anything. Any suggestions on what I might try to bring it back to life?

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Unplug your power supply and leave it off for like ten minutes, then replug it and see if it will initiate itself, if not it sounds like serious malfunction.

Posted on Aug 25, 2008

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I recently purchased a HP Pavilion p6710f desktop pc, but my HP officejet 7410 all in one software will not install.


Your original rivers are compatible with Windows 98; Windows 98 SE; Windows 2000; Windows Me; Windows XP Home and Windows XP Professional. I suggest downloading the latest drivers. http://top-drivers.com/hp/7410

Jan 29, 2011 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

I am unable to print on my HP Officejet Pro 8500. i have recently replaced the 940 black cartridge and since then have been unable to print. i notice there are print cartridges in the main body as well...


you can check the ink level from following steps Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.

If the ink level is low and the cartridge is new please contact the dealer from whom you got the cartridge and if it shows that the ink level is good enough please comment so that i can give you another step to perform

Dec 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

How to reset the ink level of my hp officejet 6500


Checking ink levelsUse one of the following methods to check the ink levels. Method one: Check the ink levels from the HP All-in-One The ink level is displayed on the main screen of the control panel display. Locate the two icons that represent the print cartridges. The icon on the left is for the color cartridge and the icon on the right is for the black cartridge.
  • The exclamation mark (! ) symbol indicates a low ink level.
  • The question mark (? ) symbol indicates the product cannot determine the status of the print cartridge. This might be because the cartridge is refilled.
Figure 1: Ink levels on the control panel displayc01362755.gif 1 - Exclamation mark indicates low ink in the color cartridge 2 - Ink level in the black cartridge is OK Method two: Check the ink levels from the computer using the HP ToolboxFollow these steps to check the estimated ink levels using HP Toolbox.
  1. Make sure the product is on and connected to the computer.
  2. Open HP Solution Center .
    • Windows XP: On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
    • Windows Vista: On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center .
    • Windows 2000: On the Windows taskbar, click Start , click Programs , point to HP , and then click HP Solution Center .
  3. Click Settings .
  4. Point to Print Settings , and then click Printer Toolbox . Printer Toolbox opens.
  5. Check the ink levels displayed on the Estimated Ink Levels tab.
Figure 2: Estimated ink levelsc00670267.gif

Jun 02, 2010 | HP Officejet 6500 Wireless All-in-One...

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Insert HP color inkjet print cartridge 99 into HP OfficeJet 7410 I am replacing the HP 97 color print cartridge with th 99 print cartridge (both are color). The 99 will not go in all the way. I notice the...


The HP 99 cartridge is used if you would like to print photos. The HP 99 replaces the HP 96 (black) cartridge in your printer. The HP 99 cartridge has black, photo magenta, and photo cyan inks in it. When you pair this with the cyan, magenta, and yellow in your HP 97 (color) cartridge you have the full set of photo colors represented.

Jan 13, 2010 | HP OfficeJet 7410 All-In-One InkJet...

3 Answers

HP 7410 has power, screen is lit, but power button is not. None of the functions (print, copy, scan, etc. will work. Any ideas?


Seems like something a lot of us are experiencing. I have the exact same problem. Has anyone found a solution?

Dec 07, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP 7410 printer displays error ''remove and check colour cartridge


I think that spring must have gotten loose that holds the cartridge in place, right hand side, put it back where it belongs, might want to compare with the other, black cartridge side.  Good Luck!

May 13, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Printer problems


Not good, ma'am.

Try unplugging the power cord for 10 seconds.

Remove the toner cartridge, look for a jam.

Make sure the paper supply is pushed forward.

Jan 27, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Can't load software on new computer that is running Windows Vista


Did you download the Vista driver from HP? Here's a link:

7410 W/Vista downloads

You will need to uninstall the printer and any software you have already installed first.

I noticed that there is also a critical update for Vista users near the bottom of the list.

Jan 26, 2009 | HP OfficeJet 7410 All-In-One InkJet...

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