The camera comes with this added note:"The camera will make sounds caused by internal mechanical movement when it is shaken. The sound arises when the lens moves. It stops when the camera is turned on. This is not a malfunction."
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If otherwise the camera is taking pictures and working OK, then we can assume that the lens mecchanism has jammed in and needs a mechanical reset. Use good tools to remove carefully. Keep the entire ecrew and remove , make notes of the screw, position if needed. get access to the front hood and look for faulty mountings or alignment issues.Look at the motor on the lens mechanism remove and use a tool to roll the gear to see if the lens moves in/out. if not check for locked dirt or misalignment. Set accordingly. It may require a lot of patience to sit with a proper lighting and look into this issue. Hope you get this right, good luck.
Lens problems can be caused by a number of happenings. If the camera has been dropped, or some kind of impact such as when in a purse or pocket, then being hit which may not seem much at the moment, but can cause problems. Lens problems can also be the result of something such as water damage to the camera. If any moisture has been introduced into the internal parts of the camera, damage can result, some of which can cause problems to the lens controls or circuits. Any debris such as sand, dirt or dust can cause damage to the internal workings of the lens. If nothing works, the camera is only good for parts or repair and can be sold for such on sites such as Ebay. Always use a padded camera bag such as a zipped type. Also it should always be a common practice to use extra care in the use of such electronic and mechanical devices.
Without knowing the specific model, I'm going to suggest a few things here...There is a possibility that the lens has dirt in the mechanism causing a jammed condition--have you been to the beach with it recently?Any type of impact--front or side, can jam the precision movement. Most likely, the lens is jammed and when the camera senses this(using tiny contacts internally), it automatically shuts down to prevent damage. Send the camera to the *manufacturer* service facility--not a store. The reason being the store will usually add half the repair cost to the quote *you* see--NOT the actual quote from the repair facility.---Hope I helped you!---Rick
p.s. Is the camera under warranty? Impact or dirt is *not* covered
Hey fl_dolphin, This is most likely caused by something obstructing the movement of the lens. You could try blowing compressed air in to the side of the lens to try and dislodge whatever is stuck in the lens. This could also be caused by a problem with the lens mechanism. If this is the case most digital cameras come with a 1 year manufacturers warranty and I would have the camera looked at by an authorized service technician. If the camera is less than a year old the repair would likely be at no cost to you. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
Here is possible fix. Understand and be warned that doing the following may damage the camera even more, but if it does not work, then it may be worth the try.
Get a towel, fold it and lay it on a table. With the camera turned off and at an angle so that it will hit on one corner, hit the camera on it's edge on the towel. Not too hard, but do it with enough pressure so that the camera may come back by shaking up the internal connections. Try to turn it on again, try a couple more times if the first is not successful. What this does is to cause the internal connections and parts be shaken to such a degree as to make possible connections work again. You have (in my experiments) about a 30 percent chance that this will work and cause the camera to come back as it did before.
If this does not work, the camera is only good for parts or repair. Possibly to be sold on a site such as Ebay as is or for parts or repair.
Since the C-5500 has audio recording capability it is possible to record brief audio notes, which become an embedded part of the image file. Open the MODE MENU and select the CAMERA tab. Toggle right to enter the CAMERA sub-menu and toggle down until you have selected the microphone icon, using the OK/MENU button. Then toggle right, select ON and press the OK/MENU button twice. The sound recording function is now enabled. About .5 seconds after the shutter is released the 4 second recording period will begin recording. You will need to point the microphone on the front of the camera toward the sound source.
You can also record and record over audio notes on photos already taken. In the PLAYBACK Mode open the MODE MENU, select the PLAY tab and then select START. Pressing the OK/MENU button will start the 4 second recording period.