Question about HP PL4260N 42 in. Plasma HDTV

9 Answers

Hp 42 plasma tv cptoh 0602 I get sound but no picture

Turn tv on power up I get sound but no power to tv screen ( no picture)

The screen never show any signs of life

Fixbass@yahoo.com

Posted by on

  • 8 more comments 
  • Anonymous Dec 02, 2008

    no power

  • Anonymous Feb 24, 2009

    SAME PROBLEM TOO

  • Tara Mise Mar 16, 2009

    Andy, what kind of fuses do i need to look for?  A friend gave me this tv after getting a 500$ fix it estimate. And exactly how much mechanical ability do you think a person would need?

  • kmc2212 Mar 19, 2009

    I have also lost the picture and was told the board needed to be replaced. HP is telling me $600 + with not guarantee it can be fixed. The offer to fix for free ended in December. I am writing to everyone there to see if I get results. Would like to connect with others with this problem as we might have more luck as a group. Email is KMC2212@yahoo.com

  • mike357 Apr 19, 2009

    I have the same problem. No picture on my 42 inch plasma tv. This is the second time this as happened. the first time the TV was under warranty. No I'm not sure what to do. has anyone else had luck with the fuse fix? Anybody know what part number?

    THANKS


  • Anonymous May 13, 2009

    Same problem, I am going to call HP.

  • pacmansfam May 20, 2009

    my hp 42in plasma was working fine went downstairs for a few came back up no picture or sound.I unplugged for awhile now it turns on but no picture or sound please help. had tv for 3 years.

  • My2CentsWorth
    My2CentsWorth May 23, 2009

    I was watching the B-Ball Game when I heard a POP and the screen went blank. The sound still works but I tried the UnPlug an Plug back in to reset but that didn't work, Wishfull Thinking! I just read that the fuse may have blown so I will check to see if that was the issue....

  • twerbin Dec 28, 2009

    Does anyone know what kind of fuses andy harr was talking about, or where to get them or if it fixed the problem permanently. I called HP today after my PL4260N popped and went black on Christmas morning last week, and they basically told me I was lucky to get 3 years out of it and that TV's are "disposable." For $1400 if it had said "Disposable" on the box, I would never have bought it!

  • Anonymous Mar 31, 2014

    replacement remote

×

Ad

9 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I had the same problem today, Hp wanted $629+tax to fix. With a little mechanical ablity anyone can fix this.
1. remove back covers
2. left-hand side is the video board
3. two white fuses
4. replace

this fixed mine and they only cost $1.50 each

Posted on Nov 26, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

HP is now fixing this problem for free. all you need to do is to call them, even if your warranty has expired. I have The same problem like you, and my warranty has expired, I just called them on Sep 19th 2008.
do not hesitate to call

Posted on Sep 20, 2008

  • cdrsupport Apr 27, 2011

    The fuse is made by a company called LittleFuse. The mfg part number is 0215004.HXP
    Goto digikey part # F2665-ND This will replace fuses marked LF T4AH250V / LF T4AH 250V.
    In 90% of the repairs I have done you will also need to replace YPPD-J018C / YPPD-J017C.
    This component is soldered to both of the SUS Boards underneath the heatsinks. Check caps too, most of these have blown high voltage caps.

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Director Badge:

    Uploaded 100 video answers.

  • HP Master
  • 685 Answers

As described above, this problem is caused by something called a YSUS board going out. I'd try replacing the fuses. If that doesn't work, here's something else to try.

You can buy the replacement parts for about $300 dollars or there is a company that will fix the YSUS board. I don't have instructions yet for removing the YSUS board, but if you've got the skills or know someone who's good with electronics, you can fix the board for about $120. I've got the same problem with my 42 inch plasma TV. I called PTS Electronics today at 812-824-9331 (their website suggests you call 800-844-7871). I spoke to Kelly. She was very helpful, but said anybody at their number can help.
Kelly said that you do not need to call first to get a return authorization. To get the YSUS Board fixed, you need to remove yours and send it to the following address:
PTS Electronics
2000 S. Liberty Dr
Bloomington, IN 47403

When you ship in, you should include a letter with the following information:
Your Name
Your Mailing Address
Your Phone Number
Payment info for the $122.60 to repair the board. If you want to pay with a credit card, note that in your letter and that you want them to call you. They'll call you to get your credit card info when they receive your board.

She suggested shipping via UPS and insuring the part when you ship it.

I learned some new things when I spoke to her. If you'd prefer to replace the board in your printer, you can use one of the following alternate parts to replace the YSUS board:
Part made by LG - part #6871QYH053A
Part made by LG - part #6871QYH053B
Part made by Toshiba - part #75003031 http://www.moduslinkptstvboards.com/75003031-P6096.aspx

Out of the three alternate replacement parts, the only one they currently have available is the Toshiba part. They have it listed at $254 (I thought Kelly said $268 - maybe with shipping?) with a core value of $65 that you'll get back if you ship them your broken part. That leaves you paying roughly $200. Having them fix my part seems like a better option to me. Kelly also said that all these parts for the HP TV are refurbished parts - none of them are new - that's why they want you to send them your broken part.

Link to PTS website with information about ordering 1032298-HS (http://www.moduslinkptstvboards.com/1032298-HS-P1628C13.aspx). They currently have 0 available for sale. The message on this page tells you to contact them to arrange repair using the information provided above.

Posted on Jan 13, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Welcome to my world!! Almost been 3 years since we bought our HP PL4260N 42" Plasma TV-- and we had the EXACT same problem as everyone else. The screen went *pop* and gone... but we still had sound.

I called HP, knowing already what they'd say b/c of all the blogs I've read with everyone else having the same run-around about $600+ for a maintenance guy to come out up to 3 times. Even if they can't fix it, we would still be out almost $400 for the maintenance guy's fees. Ugh.

HP had escalated my call to a superior in the tech dept. and called me back, only to reiterate that since I didn't have an extended warranty, I was s.o.l. I took it upon myself at that point to explain that I'm not calling about some fluke-type of problem with a personal TV. This was epidemic among this particular plasma TV, as per all the blogs that came up about it. I explained that I simply Googled "HP plasma no picture" and BOOM! Every single thread was about people complaining about the PL4260N plasma from HP blowing the picture but still having sound. Hmmm... This isn't just a random lemon TV, in fact. This is a faulty line of products from HP. I assured her that she can roll her eyes and ***** about me after we hung up the phone, but to pass it along that I will make sure everyone I know gets the message about HP. That company needs a major overhaul. They've got my $2,000 and I have nothing. Maybe they can put that money to good use and actually try to make a product that works for once. I, however, will never be their guinea pig again. NO HP FOR ME.
I am going to find every thread about this and post my issue. HP didn't listen to me on the phone when I told them that it was all over Google. They said that's 1% of people with this TV having problems. I said, "You can use your verisimilitude all you want to... but I know better. These TVs were sold defective! And there's plenty of people who have been screwed over by you." They don't care. They simply DON'T CARE. They have your money. They're done with you.

Posted on Dec 22, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 148 Answers

The caps (capacitors) in the powerboard are going out. This is a very common problem in all class and price ranges of modern lcd and plasma tv's/ monitor's. I don't know if this problem has been like this for awhile or it just started, but either way, if the tv takes an abnormal amount of time to "warm" up then it most likely will go out all the way sometime in the (near) future. If you have a tiny bit of will and knowledge ypou can open the unit and get to the print board. Examine this for "popped" capacitors, they will have a buldging top instead of a flat one. Im gonna try to include a pic of them here, if i can get it this time, I've tried bfore lol. But you can google image a "popped" or "bad" capacitor and you would be able, with ease, to diagnose if you have any of these. Usually only one or two. Radioshack sells capacitors (couple anyway) for $1.59 each. MAKE SURE the replacement is of the SAME voltage or HIGHER, or you will be right back replacing those 2. Every capacitor has a negative pole marked with an (-) on the side of the capacitor(by one of the "legs", always puit the negative (-) "leg" of the new capacitor in the same hole in the printboard as where the previous negative (-) "leg" of the capacitor was ( a capacitor with the negative and positive "legs" put in backwards will result in the new piece "popping" as sson as you turn it on!!) make sure the "uf" rating (for example the most common popped capacitor is the 1000 uf) is the same as the one you are replacing. I needed 1000 uf, 105 c and 26v (volt) ratings for the 1 capacitor I needed to replace to fix my LG 19" lcd panel monitor I found by the trash that the light came on off, but it didn't come on. I replaced that capacitor with ; 1000uf, 85 c and 36 v (volts0...It works fine eventhough the volts and the temperature rating (36v and 85c) was not the same as the (26v(volt) and 105c ) capacitor I removed !! Further, I've replaced capacitors that had the celcius rating of 105 with the only ones Radioshack had, namely 85 c(celsius) they have been working great, but I'm not sure about any effect, nor have I heard or read (yet?) about that making an urgent difference. Many threads that I've read people have done the same, so we should be ok (my stuff has been running good for a while longer then most brand new ones!.............(all these ratings ; 'uf ' and 'c' etc are on the side of the capacitor you are replacing and on the side of the ones you are replacing them with)...For all this all you need is the cheapest solder gun u can find (I bought one for $7.99 at Radioshack), a camera (to take pictures as you go to remember how to reassemble the unit) and, once you have your materials, 20 minutes to replace 2 or 3 capacitors and you are good to go...Most monitors and tvs (lcd/plasma) I've seen you have to lay flat on the ground/bed/blanket etc, to work on (screen side down). Usually there are 2 or 3 screws (or a few more) to remove, then you will have to carefully (its comes off easily most times)insert a flat screwdriver inbetween the casing and gently pry it up as you go around the whole frame. Sometimes you have to remove the little washer arouind the cable input orso, just be gentle and you cant go wrong. Once insidet here will be a box with wires running to the sides etc...unplug, gently, these wires and open the box. Inside you will find 2 or 3 circuitboards, check them all for "popped" capacitors, replace, reassemble and plug it in....Have fun becoming an overnight tv mechanic lol!

Posted on Feb 01, 2010

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 21 Answers

Damn - this morning the TV worked, and now, its the same problem you guys are having... almost exactly 3 years from the time of purchase. I will try calling HP and rant to them, but can I have the model# for the fuses I have to replace?

Thanks!!

Posted on Dec 31, 2009

  • 1 more comment 
  • Donovan Dee
    Donovan Dee Dec 31, 2009

    I openned up that PL4260N by unscrewing the entire set of covers in the back as adviced by Andy Karr. However, I found a total of 4 white fuses, 2 on the left and 2 on the right. I will be taking these to the Hardware store today and see if I can find a good match. The fuses say LFT4AH250V P. There is also an inscription of symbols at the bottom of the fuse, but I couldnt tell what these were. Anyways, if I find a good replacement for these today, I should be able to see if it works.

  • Donovan Dee
    Donovan Dee Jan 04, 2010

    So, I went to the hardware store and they had the LFT4AH250V Fuses. These were, by the way, 4amp and 250 volt fuses. If you look at the fuses you would have easily noticed that they were white, that is because those are ceramic fuses, for high heat. Unfortunately, the warehouse had regular, clear, fuses. I bought those, installed them, and nothing!



    The next step is for me to order these fuses online, but I haven't found any websites that has them, and I am losing interest in getting this problem fixed. Pretty much, I am not sure that getting new fuses will solve the problem after all... if I end up getting this solution to work I will surely report here.

  • Donovan Dee
    Donovan Dee Jan 07, 2010

    Another solution that is possible, according to a TV delivery guy who dropped off my new TV (lol) - is to purchase a new HDMI cable, when the HDMI breaks it can cause similar image and sound issues.

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

HP not helping any more. My serial number was not listed as one of the "AFFECTED" tv's. I have same problem as everyone else. POP and then no picture only sound. Tech walked me through how to "UNPLUG" my tv---Thank goodness, I dont know if I could have figured it out myself. Then he told me there was nothing he could do but send a tech for $629. He did not care that web was full of the same issue for this tv. Said "it happens over time".

Posted on Apr 16, 2010

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers

Beside replacing fuses, check if an IC on Y-Sus Board (left side from back TV view) is short-circuit or not. This IC (below a big Heat Sink) has some labels on the solder side. If you have a Multimeter check if VS and VA are short-circuit with GDN. If it so, you must replace this IC (50 dlls), if you have good skills with soldering iron. Good luck!

Posted on Mar 18, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Mi tv hp plasma tarda para dar imagen para llenarse todos los pixeles esta en negro y despues de un rato se mira completa pero sin todo su color es de 42 pulgadas modelo cptoh-0602 sida imagen y todo solo que la apago o sale un comercial y se buelbe a cerrar todos los pixeles me urge alguien podria alludarme jose_24examplel@hotmail.com

Posted on Mar 19, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

Samsung flat screen tv no picture sound only, I have checked all connections and remote still same problem.


The T con board is faulty. It is the board with flat ribbon cables going to the bottom of the screen. It is not hard to replace this board. You can get one from here:
TV Parts Universal TV Stands DLP Chips ShopJimmy

Jan 01, 2016 | Samsung Televison & Video

1 Answer

I have a memorex. I am getting sound but no picture. When powered on, the memorex sign shows up but then no picture just sound. Also makes a slight screeching sound for approx 10 sec. when powered on.


I guess the blanket draped over the TV is intended to give it a "timeout". Anyway, you will likely conclude eventually that the internal power supply has failed.

Jan 02, 2014 | Memorex MLT1921 19 in. LCD TV

1 Answer

I have a Vizio 42"


Since you have multiple problems, I would inspect the power supply module first.
It can be power problem, main control board problem, etc, it needs in-depth troubleshooting.
Basic troubleshooting guide here:
http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide
http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting
http://www.fixya.com/support/r7406380-tv_training_manuals
Failed TV and Monitors pictures: http://s807.photobucket.com/albums/yy352/budm/
Learn about bad caps: http://en.wikipedia.org/wiki/Capacitor_plague
Parts: www.shopjimmy.com
Capacitors kit: http://lcdalternatives.auctivacommerce.com/Default.aspx he can make you a set of caps.
Or www.digikey.com just make sure to use caps with low ESR, 105c, high ripple current, long life rating such as PANASONIC FM or FC series.

May 23, 2011 | Vizio Televison & Video

1 Answer

Powers on but no picture or sound


i need a screen off a 47inch magnavox if u coudent fix urs and ur interested in selling me ur screen let me know
(47mf437b/37) noe28cervantes@yahoo.com

Jan 04, 2010 | Toymax Magnavox 47MF437B 47 in. LCD TV

1 Answer

My Sony Trinitron 36'' model#: kv32v26 is taking a long time to show picture when turned on. The sound comes on and the red light blinks for about 3-5 min. before the picture turns on. And when i switch to...


Hi Matt.
I`ve been repairing sony tv`s for a long time now and i can tell you that what you described is sure signs of a weak picture tube.
And the price of a new picture tube makes it prohibitive to replace it. You could open the set and adjust the screen control on the high voltage transformer but it won`t last long. If you decide to do that , look for a transformer with a long and thick red wire that connects to the back of the picture tube , That is the flyback transformer and there will be two controls on it, you want to adjust the bottom control that is the screen control(the upper one is the focus).
Turn your tv on and slowly turn the screen control up until the picture shows up at a reasonable brightness level, if yout turn it to high or you may get retrace lines in the picture.
That may strech the life of your set for a couple of months .
Hope this will help. Merry Christmas

Dec 16, 2009 | Sony FD Trinitron WEGA KV-36FS120 36" TV

1 Answer

Vizio plasma. screen went black, and the power light went out.


Sounds like the power suply went. I don't know that model off the top of my head, but you might find a replacement here http://www.electronica-usa.com/Merchant2/merchant.mvc?Screen=CTGY&Store_Code=EU&Category_Code=PLA
-=/ Daft Tech /=-

Oct 26, 2009 | Vizio P50HDTV10A 50 in. Plasma HDTV

1 Answer

Screen not showing picture


check on vertical ic supply is it 24vdc otherwise try to replace the ic first

Jun 01, 2009 | Symphonic ST413C 13" TV

1 Answer

No picture but sound....


FIRST you must check the heater is glowing or not, i do not know that yuo are a techn ? first inform threw my mail, i can help you.my mail id is sureshcare2004@yahoo.com

Jan 23, 2008 | RCA 27F530T 27" TV

1 Answer

Samsung TV stopped displaying picture


No picture but sound can mainly be of two problems, most of the times it is caused by a faulty vertical deflection ic, you can diagnose this by slightly increasing the screen voltage by turning the screen control on the LOT, a horizontal line will appear if the vertical ic is shot, and the other problem is the CRT base, but this is less common for shot base won't go off at once, it will show picture faded in the beginning. Now another problem could be the horizontal output transistor, if the tv has a high power sound output, the sound power supply will come from smps itself instead of from LOT, check that too, to confirm this, check if the CRT filament is glowing. Good luck.

Jan 17, 2008 | Televison & Video

Not finding what you are looking for?
HP PL4260N 42 in. Plasma HDTV Logo

12,163 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Televison & Video Experts

Tony

Level 3 Expert

2600 Answers

Computer Links

Level 3 Expert

2386 Answers

vbalag

Level 1 Expert

23 Answers

Are you a HP Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...