Question about HP Officejet 6310 All-In-One InkJet Printer

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Copy It is not copying a docs, even fax and I got a new ink.

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- try doing the power cycle.
- unplug the power cord w/o turning off the unit
- wait for about 2 minutes.
- replug the power cord.
- then try to do copy again.
- if still not working, try to press set-up go to tools and clean the printheads. if still not working go to next steps.
- took all the cartirdges out.
- unplug the power cord
- clean the electrical contacts of the cartridges and the carriage with a lint free cloth moisten with an alcohol.
- wait for 30 seconds
- replug the power cord and install the ink cartridges if the printer ask them to install
- try to do a copy
- is still not working
- try to do a reset
- unplug the power cord again
- then press and hold the # and 6 key while the printer is unplug
- and while holding them both replug the power cord
- then do not yet release the two buttons, wait for the printer to start up and if the screen turns off thats the time you will release the two buttons
- then follow the on screen instructions.

Posted on Aug 28, 2008

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Posted on Jan 02, 2017

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