Question about HP Officejet 6310 All-In-One InkJet Printer

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Copy It is not copying a docs, even fax and I got a new ink.

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- try doing the power cycle.
- unplug the power cord w/o turning off the unit
- wait for about 2 minutes.
- replug the power cord.
- then try to do copy again.
- if still not working, try to press set-up go to tools and clean the printheads. if still not working go to next steps.
- took all the cartirdges out.
- unplug the power cord
- clean the electrical contacts of the cartridges and the carriage with a lint free cloth moisten with an alcohol.
- wait for 30 seconds
- replug the power cord and install the ink cartridges if the printer ask them to install
- try to do a copy
- is still not working
- try to do a reset
- unplug the power cord again
- then press and hold the # and 6 key while the printer is unplug
- and while holding them both replug the power cord
- then do not yet release the two buttons, wait for the printer to start up and if the screen turns off thats the time you will release the two buttons
- then follow the on screen instructions.

Posted on Aug 28, 2008

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1 Answer

My fax machines gives me vertical straight lines on copies. I've heard that cleaning the mirrors would solve the problem. How do I find them?


More likely to be ink/dirt on scanner glass. Try feeding a copy through the doc feed. Wherever the lines meet the glass is where the problem is. Clean the glass at those points and this should resolve your issue.

Dec 06, 2010 | Brother IntelliFAX 4100 Laser Fax

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Copies are being printed with a line vertically down the side of the page. Only happens when copying using the hopper.


If it's a thin, sharp line, it's just a blob of ball-point pen ink on the scanner glass. Lift the lid, and you'll see the narrow strip of glass that the scanner uses when you feed a document through the feeder. Clean that with a rag dampened with window cleaner, or, better yet, alcohol. Even a dot of ink too small to see will show as a solid black line on anything you copy, scan, or fax via the doc. feeder.
Don't use so much cleaner that it runs under the glass.

Nov 10, 2010 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Message: Intall new ink cartridge. Ink Low


When you hear the fax ringing, press the start button. It sounds like you are not set to AUTO RECEIVE

Jan 20, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

How can I get the fax and copy to print clearly?


Still sounds like a bad ink cartridge, try cleaning the bottom of the cartridge with a Kleenex and soapy water. Dry it off real good.

Look where the cartridge sits and clean the same way.

Ink jets are dead technology.

Nov 11, 2008 | HP 640 Inkjet Fax Machine

1 Answer

New cartridge; now won't print any document, fax or copy


It is not impossible to get a brand new bad ink cartridge. I've seen lots of bad ones.

Oct 04, 2008 | Sharp UX B700 Plain Paper Inkjet Fax

1 Answer

Canon jx200 fax machine


The fax automatically turns off Auto Print and stores faxes in memory when either ink or paper is low. The memory will store up to 30 transmissions or 60 pages maximum, so it is important not to leave this too long if you have heavy transmission volume.

Faxes can be retrieved as follows.

If you want to choose only certain faxes to print:
1. Print a list of documents in memory for reference:
Press Menu. Use arrows (up & down) to select Memory Reference, then press Start/Copy. Use the arrows to select Doc Memory List, and again press Start/Copy.
2. Print a document from memory (using the list printed in #1):
Press Menu. Use arrows (up & down) to select Memory Reference, then press Start/Copy. Use the arrows to select Print Document, and again press Start/Copy. The LCD will show the first number in memory (e.g., TX/RX NO. 0001).

Use the arrows to choose the document you want to print, and press Start/Copy. The LCD will then toggle between "1st page only?" and "Yes=(*) No=(#)". Press * to print only the first page, or # to print all pages.
3. Delete selected document(s) from memory:
Press Menu. Use arrows (up & down) to select Memory Reference, then press Start/Copy. Use the arrows to select Delete Doc, and again press Start/Copy. The LCD will show the first number in memory (e.g., TX/RX NO. 0001).

Use the arrows to choose the document you want to delete, and press Start/Copy. [Note - if the arrows do not result in another number displaying, there is only one document in memory.] The LCD will show "Yes=(*) No=(#)". Press * to delete the document. Continue to select documents until each document you want to delete has been handled.

If you want to print all unprinted documents in memory:
1. If you want to have a list of documents in memory for reference before performing this procedure, to be sure you have them all, follow step 1 from the above procedure for printing selected documents.]
2. Press Menu. Use arrows (up & down) to select Memory Reference, then press Start/Copy. Use the arrows to select Print All New RX, and again press Start/Copy.
3. Delete all printed docs from memory:
Immediately after printing all documents, you will have the choice of deleting all documents. The LCD will display "Yes=(*) No=(#)". Press * delete all, or # to retain in memory.

To delete all documents at a later time:
Press Menu. Use arrows (up & down) to select Memory Reference, then press Start/Copy. Use the arrows to select Delete Printed RX, and again press Start/Copy. The LCD will display "Yes=(*) No=(#)". Press * delete all, or # to retain in memory. To finish then, press Stop.

If you need further assistance, please post back. Otherwise, thank you for using and rating FixYa!

Jun 06, 2008 | Canon FAX-JX200

1 Answer

HP 920 Fax Half Lines


Try making a copy of something.
If the copy comes out the same way as your faxes, then the ink cartridge is either dirty or clogged.
You can try removing the cartridge and checking the bottom of it.
You can even wipe the bottom of the cartridge with some denatured alcohol.
If this doesnt work, then purchase a new cartridge and your problem should be solved.
Good luck.
Hope this helps.
Mac =)

Apr 02, 2008 | HP 920 Plain Paper Fax

1 Answer

Horizontal ink smuges


You probably have a buildup of partially dried ink on the carriage itself. I don't know how difficult it is to access the carriage on your machine but if you can force-feed several sheets of paper under the carriage and put a broad streak of alcohol across the sheets, you may be able to 'wipe' the ink buildup off of the carriage without disassembling the machine. 

Mar 11, 2008 | Brother IntelliFAX 560 Plain Paper Fax

3 Answers

Reprint last fax


JUST OPEN THE TOP COVER PUT IN NEW INK CAARTRIGE THEN FAX WILL RESUME PRINTING FOM MEMORY AS LONG THE POWERS WASNT TURNED OFF

Dec 31, 2007 | Sharp UX B700 Plain Paper Inkjet Fax

1 Answer

Fax machine won't copy or send a fax.


IT MAY BE A CIS BUT  I WOULD TRY A SYSTEM CLEAR FIRST
FUNCTION *2864 IN SEQ. THEN 01

Sep 30, 2007 | Brother IntelliFAX 4100 Laser Fax

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