Question about Xerox Office Equipment & Supplies

2 Answers

Xerox Phaser 8500 error code 13,264.42:5414 - Xerox Office Equipment & Supplies

Posted by on

  • hamsden Aug 26, 2008

    Thank you for the information. It looks like an expensive job. I wonder if Where I might purchase the spares and test proceedure

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

That is a print head temperature fault.
Either your print head has failed, or the electronics module that supplies the power to heat the print head has failed.

Posted on Aug 26, 2008

  • Rick Kasper Aug 26, 2008

    You can go to the Xerox.com site and look for a dealer in your area, They probably offer service. The print head will most likely be more than $400. They are expensive. If they have a rebuilt electronics module, should that be the problem, it's anyones guess to the charge. I know new, that is a $1200 item from Xerox.

    You can try googling a business called "the parts drop" they are in NJ. I have dealt with them for years. You can try calling and asking for Britt. See if he is carrying the phaser printer parts.

    Its not real hard to change, but the print head and elect mod are costly items.

    Wish there was a better cheaper answer.

    What you can try is removingthe side covers, and the ink loader, ( where you install the ink sticks.) Once you remove that you have access to the print head area. You can try disconnecting and reconnecting the ribbon cables and power cables to the print head, that would eliminate any connection problems in that area. You may just get lucky and fix it that way.

  • Rick Kasper Aug 30, 2008

    On the 8500, you remove one screw on the upper back side of each cover, and one on the inside front, they are located up the upper part of the machine when you open the top paper path door on the front of the machine. Then go on each side about mid way and lift up and out on the covers, they have tabs on the bottom that slip into the frame.
    You will have to remove the ink loader also, where you install the ink sticks, that just requires a screwdriver to slip the plastic tabs out of the sides and it pops out, 2 electrical connectors are attached.


×

Thanks for the information. I can get a brand new machine here in England for about £300 at $1200 which equates to £652.92 for one single part makes the purchase un-viable. I guess XEROX prefer to contribute to global warming. The problem occurred just after I loaded new non OEM sticks. I now believe that the company is making a gesture towards getting the machine going again.

Do you know how to remove the covers you were talking about?

Thanks for your help

Posted on Aug 26, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to clear error ending in 3433


Phaser 8500/8550 Support - Xerox Support and Drivers

www.support.xerox.com/support/phaser-8500-8550/.../enus.html
XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

Jul 28, 2015 | Xerox PHASER 8550 COLOR Printer

1 Answer

Xerox phaser 8500 error code 09, 038, 46:4597


Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)

Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.

Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.

IIf



Aug 11, 2013 | Xerox Phaser 8500/DN Printer

1 Answer

My Phaser 8500 will not print and has error 08,045,43:75066 - Anyone know what this means?


The Xerox support site indicates there is a paper jam to the printer, so you should check the paper tray, front and exit cover for any jammed paper then power off and back on the printer. Have a look here: http://www.support.xerox.com/support/phaser-8500-8550/support/enus.html?operatingSystem=win7x64&fileLanguage=en

Feb 24, 2011 | Xerox Phaser 8500/DN Printer

1 Answer

Error code 37,016.43 Xerox Phaser 8500 Printer Problem I get this error when I power up. Printer won't do anything. What can I do to fix it?


This is an internal power supply error. The 50 Volt supply has a fault, or there could be a short on the supply rail.
There could be an error in the Head Maintenance, Deskew, or pick clutches.

I think you will need a qualified technician to fix this.

May 25, 2010 | Xerox Phaser 8500/DN Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox phaser 8500 error 09.005.40:64314


Best way to do that is take a screw. I use a drywall screw, and twist them into the blocks and slide them back and out. Remove all of them, see if there is just one stuck or not compltely advanced in the loader. Then replace them all . That should clear the code.

Feb 03, 2010 | Xerox Phaser 8500/DN Printer

2 Answers

Phaser 8560 error code


Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.

Apr 15, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox phaser 8500 error 13,327.42:31555


If you have Warranty Still, CALL XEROX!!!, That error message indicates that you have a failed temprature sensor inside the print-head, 90% chance Xerox will have to replace print-head. Print head is VERY expensive to replace out of pocket ($500-800+)



Jan 23, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Fault code


arrwup.gifDescription An error has occurred related to the Electronics Module 50 V Power Supply. The clutches operate at 50 V. The Head Maintenance, Deskew, and Pick clutches are drawing too much power indicating a short in the supply or one of the components connected to it.

Mar 13, 2008 | Xerox Phaser 8500/DN Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

441 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...