Question about Xerox Office Equipment & Supplies
Thanks for the information. I can get a brand new machine here in England for about £300 at $1200 which equates to £652.92 for one single part makes the purchase un-viable. I guess XEROX prefer to contribute to global warming. The problem occurred just after I loaded new non OEM sticks. I now believe that the company is making a gesture towards getting the machine going again.
Do you know how to remove the covers you were talking about?
Thanks for your help
Posted on Aug 26, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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Jun 15, 2016 | Xerox Phaser 8500/DN Printer
Jul 28, 2015 | Xerox PHASER 8550 COLOR Printer
Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.
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