We have a toro trimmers and we just put in a new spool and it won't come out when we hit it on the ground.
SOURCE: Jammed line spool on Ryobi gas trimmer
On my Ryobi trimmer, all I have to do is unscrew the knob (the device that you "bump" to advance the line) at the bottom of the spool and the spool can be lifted out. I had to use a strap wrench the first time since it was on very tight. You don't have to line up any arrows to remove the reel.
SOURCE: RLT-5030AH LINE TRIMMER HOW TO PUT LINE ON SPOOL?
You need to prepare two lines of the same length. Wind the bottom one first. place the end of the line in the slot provided. Wind the second spool and place the line in the opposite slot. feed the lines through the two holes provided, be careful to allow the lines freedom. Insert the spool checking to see that the lines do not get pinched. You are now ready to GO!
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Did you make sure that the lines were fed through the hole in the spool?
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