Question about Plantronics Hama Voyager 520 Bluetooth Headset

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Charging plantronics 520/521

I received, what the seller says is a "new" 520/521 bluetooth, bulk packaged, so there was no manual. My first bluetooth, so a little confused. I first plugged in the charger and there is a red light that is on. My question is, will that turn green when fully charged? Any thing else a rookie bluetooth first timer should know. Thanks.


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  • Anonymous Oct 15, 2008

    I purchased a new 520 a week ago. I'm not sure the device is charging. I plug the headset into the charger, nothing lights up? The headset went dead yesterday, I charged it overnight, and it only flashes one red light? I just reconnected the charger and it's flashing 2 red lights??

  • aguspratama Nov 11, 2008

    I have the same problem, my cell is Samsung M300. for some reason my bluetooth can't go into the pairing mode. according to the manual the bluetooth is in the pairing mode when the red/blue light flashes. when I turned on my bluetooth, it it just flashes blue then constant red, and then blue all the way. no switching to red again.

    can anyone help me with this?

  • Anonymous Jan 19, 2009

    cant enable headset

  • Anonymous Mar 25, 2009

    I bought mine about a 1 1/2 week ago and it was doing great. I loved it. Now I tried to charge it last night like I normally do and there is a little green light that comes on when I plug it in but when i connect the blue tooth it goes off. It seems like my phone isn't charging. I'm not sure if it is or not but when I disconnect it the green comes back on. Is there a way to fix it or should I just take it back and ask for my money back?



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The red light will stay ON while charging and will go OFF when charged. Charging does not take long. Since you have no manual, you turn the headset on by pressing down or toward your head and holding the button down. If it's in your ear already, you'll hear a four-note upward pitch sequence to indicate it's powered on. If it's out of your ear, you'll see a red light, followed by a blue flashing light.

Set your phone into Bluetooth mode and make sure in the menus that Bluetooth is "discoverable" or some such lingo to search for the headset. The pairing code for this headset is 0000 (zeros not O's), so when you set your phone up to pair with the headset and the phone wants a pairing code, enter 0000. After the pairing is completed and Bluetooth is activated on your phone, you should hear a high pitched single tone to indicate the headset is in range and communicating with your phone. If you separate from your phone over about 30 feet or if communication is interrupted with your phone for some reason, there will be a lower pitch single tone, indicating loss of communication. After pairing, you should not have to go through the code sequences or setup again unless your phone is completely reset. You should be able to set your phone to Bluetooth, turn your headset on and hear the four-note sequence, followed by a single high note.

Push the switch up or away from your mouth to step the volume up. Likewise, push the switch down or toward your mouth to lower the volume. I've never turned it down, it's always a little low in volume to me even at max.

Push down or toward your head BRIEFLY to answer or hang up the call. Depending on your phone, you can also activate dialing or voice command by using this same brief push. There is a brief delay between pushing the button and being able to talk on most phones, so you might listen for a volume or noise change before talking.

To turn the headset off, push down or toward your head and hold the button down. You will hear a four-note downward pitch sequence to indicate power-down. If you're looking at the headset, you will see a steady red LED, then it will go off. By the way, a flashing red LED indicates need to recharge. A flashing blue LED indicates the unit is operating correctly.

Remember, battery consumption on your phone is greater with Bluetooth turned on, whether you use the headset or not. Bluetooth units constantly stay in touch with their partners, much like your phone stays in touch with the cell towers. So watch your phone's battery indicator a little more closely until you get used to your talk patterns and general use. Depending on your situation, your phone may not use much more battery than before.

Standby (inactive but ON) time on the headset is very good, and battery shelf life (power OFF) has been good also. These headsets are extremely useful in a car or if you are busy with your hands during calls. Just remember to use your head (pardon the pun) and not take or make calls while doing something dangerous. You wouldn't do that with your corded home phone, would you? The vote is still out, but they do tend to look a little nerdy when worn constantly in public. I hope you get as much benefit from your Bluetooth headset as I have from mine. I thought they were completely Nerdsville before, but I'm a convert now. Good luck.

Mark in Oklahoma

Posted on Aug 28, 2008

  • Farkel Aug 28, 2008

    MORE INFORMATION from the manual/data sheet:

    The headset must be in the PAIRING MODE for initial pairing to the cellphone. I found the manual after the last message, and here's what it says about pairing:

    "Enable your Bluetooth mode on your cellphone first. For most phones, select Settings or Tools>Connections>Bluetooth>On. If you can't find these options, see your phone's user guide for instructions."

    "Begin with the headset turned off. Turn on the headset by pressing and holding the call control button [the only button]. The headset automatically enters pairing mode and flashes red/blue."

    "TIP: If you don't see the red/blue flash, press and hold the call control button to turn your headset off, and then press and hold the button again until you see the red/blue flash."

    "After pairing is successful, the red/blue indicator turns off. Your headset is now connected to your phone and ready to use."


    You can choose which ear to use by pulling up the ear loop and swiveling it around to the other side. Like a dummy, I didn't realize the loop would flip up until I had it a week or so...


    INDICATORS, from the sheet:

    Charging: Solid Red Light

    Fully Charged: No light

    Low Battery: Double Red Flash every ten seconds; 2 high tones every ten seconds

    Pairing: Flashes Red/Blue; 1 low tone

    Paired: Flashes Blue; 1 high tone

    Turning On: Solid Blue 2 seconds; Ascending Tones

    Standby: Blue Flash every 10 seconds

    Missed Call: Flashes Purple every 10 seconds

    Out of Range: (No Light); 1 low tone

    Back in Range: 1 Blue Flash; 1 high tone

    Turning Off: Solid Red 4 seconds; descending tones

    To reset missed call indicator, press button once.


    Some Bluetooth headsets have MUTE and/or HOLD functions on them, but this model doesn't seem to offer those features. I got mine free on a sales promotion, but if I were shopping for another, I'd look for this option. Oh well...

    Good Luck, Marty


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I've noticed the charger plug (the nib at the end of the charger cord) doesn't always seat securely into the Plantronics 521 receptacle. When this happens, the red charging light comes on briefly, and then will go out, indicating the connection is not being made and charging is not occurring. The red light must stay on for it to charge. I've found that placing something on top of it (like a paperback book) will hold the plus in place. I've also clipped it with a clothespin - low tech, I know, but it works to hold the charger nib in place.

Posted on Jul 15, 2009


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