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Printer serial number HEKB47583 under warranty?

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  • jroberts037 Aug 26, 2008

    You ARE RUDE!

  • jroberts037 Aug 26, 2008

    You have a problem; I hope you will receive help in your lifetime.

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  • CheckitRight
    CheckitRight Aug 26, 2008

    HOW CAN IT BE INAPPROPRIATE???????????????



    YOU DON'T EVEN KNOW IF YOUR OWN MACHINE IS UNDER WARRANTY?????? I GAVE YOU A LINK TO THE WARRANTY DEPT. IF IT WASN'T CORRECT, IT SHOULD HAVE BEEN THANKS FOR TRYING AT LEAST!!!!!!!!!!!!!!

  • CheckitRight
    CheckitRight Aug 26, 2008

    I'M RUDE ??????????????

    I WAS TRYING TO HELP YOU AND YOU RATED ME WRONG, HOW THE H@## IS SOMEONE SUPPOSED TO KNOW IF YOUR D@@#$ MACHINE IS UNDER WARRANTY???????????

    ???????????????????????????????????????????????????????????????????

  • CheckitRight
    CheckitRight Aug 26, 2008

    LET ME EXPLAIN SOMETHING TO YOU, IT'S PEOPLE LIKE ME THAT GIVE PEOPLE LIKE YOU (CHEAP) FREE ADVICE, WE TAKE OUR TIME TO ANSWER QUESTIONS, AND SOMETIMES DUMB ONES AT THAT.

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1 Answer

I have an Oki B4600. I recently replaced the drum & toner. The print is very light and part of the page is illegible.No error message is displayed. Please advise


The problem is most likely with your fuser and will need to be replaced. Contact Oki tech support and see if your printer is still under warranty, you will need to give them your printer's model number and serial number. Sometimes the cheapest solution is to replace the printer all together.

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If your printer squeaks or squeals then i would stop using it and call HP 800-474-6836 provide them your serial number so they can check to see if it's still under warranty this printer needs service

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Somewhat common failure code on the P3005 machines. Unfortunately this means that your formatter board has failed. Your machine MAY be repaired under warranty depending on it's warranty date with HP. Just contact HP and give them your printer model and serial number and have them check the warranty status. Trust me in what I am telling you, HP has had a large number of P3005 formatter board failures. If you want more info just do a google search on "HP P3005 formatter" or "HP P3005 dimm 0" and you will see this is a problem.
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if you do a google search for Epson Printer Repairers in google with your location so like Cambridge or whatever they'll need to take a look.
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If you buy a printer with a 3 year warranty then your printer is covered for 3 years. if, under the warranty, the manufacturer decides to give you a replacement rather than fixing it then your warranty continues for the 3 years from the date of purchase. I know for a fact that this is how Oki operate in the UK. Call their service department in Slough again and I am sure they will sort your printer under warranty. All you need to have ready is the serial number and they can check your warranty entitlement. If the warranty was not provided by Oki then I would be off to trading standards.

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Need more help


Helen,

HP has extended the warranty for some of these printers like the 7410. It's worth giving them a call. They just replaced mine without charge.

Have your serial number ready when you call HP. (800) 474-6836
Tell them you have a "broken carriage shute and print cartridge rejection".

Hope that helps.

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