Question about Tomtom ONE GPS Receiver

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Tomtom one starts then goe's to tomtom one picture

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  • jgood_5150 Nov 07, 2008

    TomTom acts as if the battery is dead. After plugging it in, the light comes on but it still will not power on. I have tried resetting the unit with no luck.

  • cherryd90 Nov 22, 2008

    tom tom turns on but goes to TomTom one picture and has a big flashing X


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This solution is for jrhsr57 and cherryd90 connect your tt device to your computer. It should boot up and connect to your computer. After it has connected go to "My Computer" and open the drive of your tt. Make sure on your computer you have selected to show all files. To make sure all files are being displayed in Win XP go to "Control Panel" then open "Folder Options". Then click on "View". Scroll down and make sure "Show hidden files and folders" is checked. Next make a "New Folder" on your desktop (right click anywhere on your desktop and select "folder"). Go back to "My Computer and open the drive of your tt. Click "edit" then "select all" Go back to "edit" and select "copy". After doing this go to the "New Folder" you made previously and right click and select paste. You have just made a backup of your tt device (DO NOT DO THIS USING TT HOME). This will take a little time so be patient. After making a complete backup of your tt device go back to "MY Computer" and right click on your devices drive and select "Format". Format it in "Fat 32". This will erase everything on your tt's drive. After formatting your tt's drive open tt home. Home will then tell you you need an application, click OK and let tt home install the application for you. After tt home has installed the new application go back to the "New Folder" where you made a backup of your tt device. Open the folder and right click on the map of your device and select "Copy", then go to "MY Computer". Do NOT open the device drive but simply put your arrow on the drive of your tt and right click and select "paste". You may have to do the same to the "Voices" folder. After doing this open tt home again and it will more than likely tell you, you need a application update, again let tt home install the application. This will update your tt to the most up to date application for your device. After doing this and everything is working go back to the "New Folder" where you made a backup of your device. Open the folder and delete everything there. Now make a backup of everything on your working tt. Keep this backup in case something goes wrong on your tt again. I can not express strongly enough NOT to do this using tt home.

Posted on Jun 14, 2009

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