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I'm getting a System error 040000 027304c3 for the HP Design Jet 5500. I'm not able to interface with printer.

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6 Suggested Answers

faxman789
  • 297 Answers

SOURCE: getting a system error 1180

System Error 1180: Capping Motor Error

Description:
Capping Motor over current is detected.

Corrective Action: Try the following:

When the ambient temperature is very low, the Pump Motor Tube becomes hard and the load on the Capping Motor is increased. Make sure that the Printer is in an environment where the temperature is not below -10oC or higher than +85oC.

The Capping Station has a Torque Limiter for up and down operation so that the Capping Station does not experience any over current. Apply grease on the shaft of the Capping Station Gear so that it helps with rotation.

Make sure that the Capping Station cables are connected correctly and are not damaged

If the Capping Motor cannot be rotated, replace the Capping Station


Replace the Main PCA if nothing above corrects your problem

Posted on Jan 15, 2009

  • 12 Answers

SOURCE: Error 49 4CO2 Service Error on a HP Laser Jet

This is related to the JetDirect Card and the specific print job attempting to print. If JetDirect is 615 or lower slide out JetDirect card and power cycle printer once it comes up o.k power down and
slide JetDirect card back in once the printer is back up look on the display for processing job which may take 5 minutes but it is the offending job trying to print again as it is still in the print que. If you are quick enough you can hit cancel on the display panel to cancel the corrupt printjob and if you are successful then the other print jobs stacked behind it should start printing away with no problem. Hp blames the 49 error on a plethora of problems though mine are usually related to documents using different versions of Adobe and also PowerPoint printjobs that are excessively large as the print spooler cannot handle them but it is always a corrupt print job and once that is cleared no problem. Occasionaly replacing the JetDirect card is required to solve the issue. With the 620 Jetdirect card no need to remove it just unplug the network cable same procedure as above.

Posted on Nov 22, 2009

wheatlandsvc
  • 1110 Answers

SOURCE: HP Laser jet 4350 dtn printer gets 59.40 error. I

Print Cartridge Motor Error.
Try removing then re-installing the cartridge. If that does not work then you will need to try a different toner cartridge as the toner cartridge is "locked up". These are the most common solutions. If none of these work then you have a cartridge drive problem and will need to contact a service center.

Posted on Jan 05, 2010

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puertobori
  • 7725 Answers

SOURCE: We have a HP Design Jet 500 We turned it on and

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
    NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

If you need more help come back.Post / thumbs / testimonial are welcome!

Posted on Dec 03, 2010

cyberware
  • 196 Answers

SOURCE: What is system error 0B0006

The Trailing Cable has been incorrectly connected OR the fuse in the Electronics Module has been burned.


Corrective Action: Turn the Printer OFF and disconnect the trailing cable. Check that the ends of the Trailing Cable are flat and are not damaged or bent. Reconnect the Trailing Cable correctly, making sure it is pushed in firmly. Do the resistance test. Power ON the Printer and check if the Error Code disappears. If the Error Code continues, replace the Main Logic Board

Note: The logic board is a direct replacement for the Designjet 1050C Plus and 1055CM Plus. If the plotter you are repairing is the Designjet 1050C (not Plus) you will also need to replace the memory and the firmware.

If you are repairing a Designjet 1055CM (not Plus) you will have to replace the Hard Disk Drive also. The firmware is identical for the 1050C Plus and 1055CM Plus

Note: The aerosol fan is not used in the Designjet 1050C Plus or 1055CM Plus. Coil the cable out of the way or completely remove the fan.


WARNING TAKE CARE WHEN CONNECTING THE TRAILING CABLE TO THE ELECTRONICS MODULE OR CARRIAGE. INCORRECT INSTALLATION WILL BURN THE FUSE IN THE ELECTRONICS MODULE, CAUSING THE COMPLETE FAILURE AND REPLACEMENT OF THE LOGIC BOARD. 100 OHMS OR HIGHER MUST BE SEEN AT THE TEST POINTS. CONSULT THE SERVICE MANUAL FOR CORRECT PROCEDURE.


Continuable and Non-Continuable Error Codes

Some of the Error Codes are continuable, which means you can press Enter on the front-panel and continue working with the Printer. Non-Continuable Error Codes do not allow you to continue working with the Printer, in this case power the Printer OFF and ON again and see if the System Error disappears. If the Error Code reappears, then the Printer requires service in order to resolve the problem.


System error codes are hexa-decimal based numbers generally caused by internal system errors. Only try one recommended action at a time and check if the error code has disappeared.


thanks and regards

kindly rate this solution

Posted on Feb 12, 2011

trancelot
  • 1 Answer

SOURCE: Have a HP Designjet 5500

Did you ever find a solution to this problem?

Posted on Nov 29, 2011

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Getting a system error 1180


System Error 1180: Capping Motor Error

Description:
Capping Motor over current is detected.

Corrective Action: Try the following:

When the ambient temperature is very low, the Pump Motor Tube becomes hard and the load on the Capping Motor is increased. Make sure that the Printer is in an environment where the temperature is not below -10oC or higher than +85oC.

The Capping Station has a Torque Limiter for up and down operation so that the Capping Station does not experience any over current. Apply grease on the shaft of the Capping Station Gear so that it helps with rotation.

Make sure that the Capping Station cables are connected correctly and are not damaged

If the Capping Motor cannot be rotated, replace the Capping Station


Replace the Main PCA if nothing above corrects your problem

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