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Re: lost second restore disk
I would think that best buy should be held resopsible for this if infact they lost the cd iff not the manufacture of the computer will be able to get you the cd that you need just call the tech support ok and they will ask you for the serial number on the computer and the service tag ok please keep me posted on this best regards mike
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If you have lost the restore disc you may need to buy the Restore disc from the Toshiba website. Please visit the following link, enter your laptops serial number and check if a restore disc can be purchased online. If not, you have to take it to the Toshiba service center to get the system restored to factory settings
There are no System Recovery CDs included with the computer. The recovery data required to return the computer to the original, factory-installed condition is included on a special partition of the hard drive. Follow this procedure to create the Recovery Media Kit (a set of Recovery Discs), which can be used to restore the recovery partition and return the computer to the original, factory-installed condition.
Ensure all open programs are closed.
Ensure all network connections are disconnected.
Ensure all peripheral devices are disconnected.
From within the VAIO Recovery Wizard application, in the Create Recovery Discs window, click Next.
Under Create Recovery Discs (Step 1 of 3), click to select the option to use either DVD or CD media.
Click the Next button.
At the Insert a blank... dialog box, insert the appropriate disc.
Click the OK button.
Insert a new disc when necessary as instructed.
When all the disks have been created, click the Finish button.
Yuo can call sony to order them just pay the shipping on them as I did when mine got cracked, all you have to do is provide the model and serial number and they will send you out new disks, Thanks and have a good day