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Message "print cartridge missing or not detected" after inserting cartridges carefullymand ensuring click, without success.

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Check this link from HP it has the step by step way to resolve this problem or your printer http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=es&cc=es&dlc=es&docname=c01123416

Hope that helps...........

Posted on Aug 25, 2008

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I disconnect the USB cable and remove the cartridges but I don't receive the message for inserting cartridges!


Remove both cartridges in power off condition, power on it chk for the message, once printer detects both cartridges are missing, lift cartridge access door insert one cartridge, close the door & allow printer to detect the inserted cartridge, do the same for the second one also..
USB cable no way related with hard ware issues..

May 12, 2014 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

False ink empty


Are you sure its exclamation mark?..
This warning message related to print head. (warn out). When you are replacing ink tube assembly use dummy print heads to do the priming (new ink tubes are empty & they have to fill with ink)..
Action: Remove all cartridges and print heads, switch on the printer follow the screen message.(Insert cartridges first next dummy print heads).once its recognizes cartridges then it switch over to print heads,insert dummy print heads. Once printer recognized the dummy print heads, printer will perform priming, during priming dummy print heads will filled with respective inks.(follow the display message)Remove dummy print heads & insert normal print heads. Wait till printer recognizes print heads, load the paper & wait till performs the calibration, once calibration is successfully done issue closed.
If calibration not successfully done, check align print out for which print head is not printed properly, replace it..
Pl ensure that minimum 50% ink levels required in cartridges before performing the priming. Best of luck..

Dec 03, 2012 | HP DesignJet 500 InkJet Printer

1 Answer

Hp4355 print catridge error


Each cartridge having printing life, as long as cartridge health condition is good it won't gives any trouble. Subjected series printer having mono & colour cartridges,1. Remove both cartridge from the printer 2. Switch on & wait till message appears for insert the cartridges..3. Insert mono(Black) cartridge, close the door & wait till message appears on screen. If message appears same as cartridge error mean that mono cartridge is faulty replace it, if message appears like insert another cartridge, it's confirmed that colour cartridge faulty.. Replace it..

Apr 28, 2012 | HP Officejet 4355 All-In-One InkJet...

1 Answer

My printer lights ( all three) are blinking with error message of "cartridge problem" I have tried to replace the cartridge with no success and cleaning the cartridge but no luck. Please help.


In this case you will need two new cartridges to identify the problem.
Take one new color cartridge and one black. Now, remove both the old cartridges and install the new ones and restart the printer.
Most probably your issue should be resolved.
Please ensure that you are using the following cartridges only.
Print cartridge information Part name Part description Product number Print cartridge Black HP No. 15 (equivalent to HP C6615 series) Print cartridge Tri-color HP No. 78 (equivalent to C6578 series)

Apr 08, 2011 | HP DeskJet 920c InkJet Printer

1 Answer

Printer problem. suddenly it doesn't like the "cartridge on the right." says "the cartridge on the right is not intended for this printer." There's nothing wrong with the cartridge;...


Try taking the cartridge out and without touching the gold connector pins on the back, clean them with a Q-tip and rubbing alcohol. Do the same with the connector pins in the printer. Some times dirt, ink, etc. gets on the pins and does not make good contact. Thus, an error message and perhaps no printing.

Nov 30, 2010 | HP Office Equipment & Supplies

2 Answers

HP Photosmart displays a message saying "Printer Cartridge(s) missing or not detected" though I've just put a new cartridge into the machine. How do I fix this so I can print again?


Remove the cartridge.
Make sure that you removed a piece of clear plastic tape that covers the ink-jets. It's placed there to prevent the ink from drying-out while the cartridge has been sitting on the shelf at the computer store.
Re-insert the cartridge, and be sure that it "clicks" into place.

Apr 02, 2010 | HP Photosmart C4280 Aio Printer

1 Answer

Myprinter will not print all colours they are mainly blue and yellow but very faint. I have carried out ALL the maintenace procedures several times without success and have checked that all the cartridges...


Click Start
Click Control Panel
Click Classic View
Click Printers
Right-mouse-click on your printer, and choose "printing preferences" or "properties".
There may be an option to control how "light" or "dark" the printing will be, i.e., use "less" or "more" ink per page.

Also, click "print test page", to ensure that the test-page has all 3 "primary" colours.

Also, click "clean ink cartridges", to try to repair any blockages inside the ink-cartridge.

Nov 17, 2009 | Canon Office Equipment & Supplies

1 Answer

Brand new Print cartriges not being detected...


If 350 & 351 are the original cartridge, you can ask to the cartridge seller for a guarantee. There is a chip inside the cartridge, sometimes the printer firmware failed to detect the chips. Or you can try to find, by Googling "C4272 Resetter Software" to download it.

Sep 06, 2009 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

Printer 4355show in message


may i know if the INK that you are using is a HP genuine ink cartridge??if it does clean the copper contacts on the printer and try to check also if the ink cartridge that you are trying to insert is the compatible ink cartrdiges of the PRINTER

Sep 03, 2008 | HP Officejet 4355 All-In-One InkJet...

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