Question about Lands Phones
Message light was flashing this AM but when I pushed the message button, just got a busy signal. Tried keying in #409. All that did was stop the message light blinking. When I push meassage button now, all I get is silence. No prompting of password, etc.. Can anybody help? Manual has gone missing.
Solution by tojo57 on Aug. 26,2007 was rated FixYa by Sydney00 & worked for me. Restore factory default settings & reprogram the handset (or in my case, both handsets). No more flashing blue lights.----Mrschick
Best Solution posted on Aug 26, 2007
Rating: 100%, 1 votes
Press the mute/program button, then press the caller ID-volume button to select handset setup. Next press caller ID-volume until you get to Default settings. Use the caller ID-volume button to select 1yes. This will return the phone to the factory settings and for took care of the blinking blue light, however you will loose any custom setting or numbers you entered.
Posted on Dec 05, 2007
SOURCE: Message Light
Press " Intercom " # 4 0 9 to cancel msg lamp that was not left by voicemail or press the message lamp and when it rings to an internal phone have someone answer it and that will turn off the lamp also.
Posted on Jul 27, 2008
SOURCE: msg button flashing
go to the phone where the light is flashing press intercom #409. you may have to do that more than once. Keep doing it until the light goes out.
If the phone system is a DK 8 orDk16 press intercom 409 this will cancel the message waiting light that could have been cativated by a different extension.
Posted on Oct 11, 2008
http://www.craigcommunications.net/toshiba-dkt-3020-sd-phone.asp.This link contains the manual download and use it.Thank you.Rate me if my solution was helpful
Posted on Nov 04, 2009
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This is what I wrote up for our inhouse manual on telephone administration for this phone:
Problem: An employee pushes the Message button to receive a message but it calls someone else's desk. This is caused by whichever extension the phone forwards to when pushing the Message light. For example: if the person at 333 pushes their blinking message light and it forwards to 316 that means that the person at 316 most likely tried to call 333, got a busy signal and accidentally pushed the Message button before hanging up thus setting 333 to call forward to their extension when they got off the phone.
All phones on our system should have this feature turned off, but if it happens this is the two step process to resolve the issue:
Solution: First, push the Message button to figure out which extension it is forwarding to. Take note of the extension and hang up. With the hand set NOT picked up, dial #409 and Release. You may have to do this multiple times to clear the call forwarding because it needs to be done for each incidence that the person accidentally set up call forward. Finally, in the management software go to Station > Station Assignments. Select the extension # that the Message button was forwarding to (the one you noted above). Under the Basic tab at #41 Active Message Waiting select Disable. Select Submit.
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