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There's not a lot to this antenna; nor much in the way of knowledge required to set it up. Connect a length of coax cable from the F type screw connector on the antenna. Connect the other end to your TVs antenna input. Plug in the power adapter. Switch on the antenna and set the gain adjuster to the half way position between min and max.
Now look at your neighbours properties. Which way are all their antenna pointing? Point yours in the same direction.
If you know what channel on the tuning scale the local TV stations use for broadcast then tune your TV manually. Then fine tune gain and direction of the antenna for best reception. If you don't know the tuning channel it's a bit more pot luck. Let the TV do an auto tuning and hope you have not too much or not too little gain and the antenna pointing in the right direction.
It's much more likely to be the antenna. How old is the TV? Check whether the antenna connection is loose. Check whether the antenna cabling is all connected. Did anything change just before the TV stopped working, like someone doing work outside? If you're receiving cable TV check the connections to and from the cable box.
first, make sure the TV in in American Cable mode (ntsc). next do this, menu... tuner... cable... scan... the reason maybe the TV is on TV air mode; but now is receiving cable. from the antenna coax cable. . another reason is that many cableco's now use Switched Digital Video ( a more robust setup) that now requires the Digital Tuning Adapter... also to help prevent free-loading. a last possibility is your (old) TV does Not work on the new cable. A new TV usually cures this ...!
Before scanning for channel, check to see if the Antenna input is set to Cable or Antenna.If you have rabbit ears or and outside antenna then set it to antenna.If you have cable then set it to cable.Then rescan for channels.If this has already been set then the next step is to check the antenna or cable feed.If possible plug the antenna or cable feed into another TV that is known to be working correctly.If it is capable of receiving digital channels then the problem is likely the Samsungs ATSC tuner and will require service. If neither TV is getting Digital channels then I will need more info on your antenna setup and where you are located. I am a pro on TV antennas and reception. Hope this helps Have a great Day
To make it easy for you - you should have original remote.
Then through the menu look for channel set up then make sure you select cable or antenna then you do autosearch(sometimes called autoprogram).Unless the tuner is defective,you should be able to program withe the original remote.
It all depends on what and how the cable box is connected . Do you have an outside or inside antenna connected? If you have a cable box , why would you want to go to another station on your tv? Does the cable box have an rf output that connects to the tv through he antenna input on the back of the set? If so the tv should stay on a station to recive the stations thru the cable box. Didnt the cable tech explain how to use the system?? If you dont understand how to use the cable you should, for sure call the companey, and see if they can explain how they hooked up your sysytem as theres many many ways to do this. If you have the owners manual what im about to explain is in there too. On the tv remote theres a button called menu, press it once. Use the up and down arrows to scroon down and highlight the setup . press the ok or enter buttonpress the right language,then search for channels. When this is over then exit out of the menu, and try switching channels. If you still dont have any channels you gonna have to find out whats connected to your rf input as channels wont come in if theres not the right source connected. GOOD LUCK
We have the owners manual in case you misplaced yours . All ya gotta doi to get it is to click on the zenith B32A34Z model # At the top of this page and scroll down to the manual. Now according to the manual in the menu there is an antenns /cable setting and its in the EZ progrom mode. look at the manual as I dont remeber 100% but its there. It sounds like you or someone switched it when they were in the menu. Good Luck