You can download pc suite free from the internet.Go to your explorer and type the following into your search bar:"Samsung S3500 pc suite download" and press enter.Your pc will find the correct address for you to download from and save it on your pc.Once you have saved the program it will ask you to"RUN" press run and the program will install itself and off you go and use your USB cable to read your phone. Transfer the saved program to disk and keep as a backup disk.
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