Question about Xerox DocuColor 12 Printer

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Xerox docucolor system fault problem

My docucolor is doing the same thing thats mentioned in the post. I turn it on, and it says system will be ready in 7 minutes, then, all of a sudden it goes, system fault,power off then turn back on. But it never counts down from the seven minutes, it just stays at seven minutes then says power off and turn back on...please help if you can.

I have read over 5 post with other people having the same problem, how come not one reply seems to know what they are talking about, is no one qualified on this topic.

-Thanks
Kellie

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Hi please chek and tell what error code showes in your display.. some error codes showing in ur display, pls check it that.

Posted on Aug 27, 2008

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It is possible that there is some toner spill on your IBT.

Slide out the IBT and check for any toner spill . If there is, clean the toner spill.

Try powering on.... It should work.

Nathan

Toronto

Posted on Sep 11, 2008

10-361 is the error code.

Thanks!

Posted on Aug 27, 2008

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