Xerox docucolor 12 please power off and turn back on.
My docucolor is doing the same thing thats mentioned in the post. I turn it on, and it says system will be ready in 7 minutes, then, all of a sudden it goes, system fault,power off then turn back on. But it never counts down from the seven minutes, it just stays at seven minutes then says power off and turn back on...please help me if you can.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
something could be shorting it out. Which ac pwb have you changed? If the same thing happens when coming out of power save (it wont come out) then its the low voltage power supply. a common one with these machines
the only thing apart from software corruption is that you could try printing a configuration sheet. If this prints then black printing is working. If it won't then print a test page then you need composite patch 1-7QU5B.ps from the xerox "drivers and downloads" site. If none of this works it is a software reload.
Check the fuse in the plug, 13 amp, the trip switch on the back of the machine, if not then its probably a power supply problem on the machine. you dont actually state the docucolour which has this problem.
Also as for the waste containers, why do you want to know about something that is a given. The answer is they work differently, if you really want to know about the inside workings i will tell you but you will be bored
The 2045 has a toner and Dev collection as dev ages ist looses its ability to charge and discharge and is then deposited into what is called the toner waste container. It has a different name but serves the same purpouse. TO answer the Question on the no power somemore info is needed. When you turn on the DC12 can you hear the fans run? do your hear any other noises when you turn your unit on??
Error in the Fuser. The description for this fault code is: External Heat Roll Contact Failure. Generally the external heat roll retract motor is defective. The xerox part number of this motor: 127K21350
If this is a monochrome laser toner cartride you may need to purchase a CRUM chip to replace the one on the toner cartridge. If you had your cartridge refurbished by a company who specializes in this and they did not reset the CRUM you do not need to use them in the future. There may be a way to cancel the add toner message in the service mode so I will keep checking and post an updated solution should I find any available information. Could you confirm that it is a Xerox Docucolor 12 printer made for Dell?
The only thing I can tell you to do is turn off the machine. On the back of the finisher, unplug the finisher from the processor and power up the machine, it will reconfigure, plug and play like, and send the pages to the center tray. Once you do that. Go into machine status and into faults. Print out a fault page and tell me the finisher/stapler code coming up so I can let you know exactly whats going on. I hate that software puts a machine down for functions you do not 100 percent need.