Question about RIM BlackBerry Pearl 8100

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Rollerball Issues My rollerball sends the cursor to the left and right and even downward, but it doesnt scroll up. This is so aggravating. I've tried powering the phone off and bringing it back up to see if it reset itself. This was unsuccessful. Then I took out the battery for a while and replaced it. Same result. None. So, what should I do? What can I do other than getting a different freaking phone????

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  • thudson216 Aug 28, 2008

    My rollerball sends the cursor to the left and right and even downward, but it doesnt scroll up. This is so aggravating. I've tried powering the phone off and bringing it back up to see if it reset itself. This was unsuccessful. Then I took out the battery for a while and replaced it. Same result. None. So, what should I do?

  • oswald8 Aug 29, 2008

    My roller ball moves upwards and both sides but does not move downwards. please provide a solution

  • XSVNRG8814 Sep 23, 2008

    ME TOO. MY ROLLER BALL WONT ROLL AT ALL. PLEASE HELP I CANT USE MY PHONE EXCEPT TO MAKE CALLS NAVIGATING AROUND MY PHONE IS VERY HARD TO DO........... I CANT EVEN GET TO MY DEVICE OPTIONS TO SEE IF I CANT SOME HOW CHANGE SENSITIVITY...........I BOUGHT THE BLACKBERRY TO USE ALL THE COOL APPLICATIONS AND NOW IT IS WORTHLESS!!!!!!

  • kartoots25 Mar 10, 2009

    my rollerball will not move right, left, up, or down. i have taken the ball out several different times to try and fix the problem. i have even cleaned the inside of the phone and the ball. this has not made the problem go away. i am so fustrated. i don't know what to do. i can't afford a new phone at this moment.

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Try cleaning the trackball. Use a q-tip dipped in IPA or rubbing alcohol and use it to rotate the ball around a few times. Try a few times to make sure it is clean.

Posted on Oct 06, 2008

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1 Answer

Rollerball downward movement does NOT register. Upward OK. Click OK.But cannot scroll downwards


Same problem I had. Remove the ring around the track ball assembly. and remove the track ball assembly frrom the phone. Clean the ball well with a swap and alcohol. Make sure you put the assembly back in the same way it came out. Put the ring back on and you should be good to go.

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this link tells you how to put it back in the correct way...

http://jsdoodnauth.wordpress.com/2008/09/23/blackberry-pearl-trackball-stopped-working/

very good explanation includes pictures

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Use Rubbing Alchohol on a Q-tip to clean the roller. This happens to me all of the time and this always solves the problem

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Hi guys I have the solution. I think all your trackballs are stuck. If you cant move it, take the silver ring off with a knife, take off the trackball and put rubbing alcohol on it wth a Q - tip until it works. Can some1 help me? My problem is titled My blackberry pearl wont load up.

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