There are a few relatively simple solutions to fixing a faulty Blackberry rollerball/trackball.
Compressed Air
Spraying some compressed air on the ball and round the sides of the ball can sometimes loosen the compacted dirt & dust on the rolling mechanism.
You can pick up compressed air from your local hardware store.
WD40Spray a tiny amount of WD40 on a cotton bud and rub it onto the rollerball. This can free up the mechanism and lubricate it.
Removing and Cleaning the Rollerball/Trackball
- Using a small flathead screw driver gently prise the silver ring around the rollerball from the top (be extremely careful as the catches are made of plastic and can break easily)
- The rollerball module should come out with easy
- Using a clean paint brush, gently brush the inside of the Blackberry where the module came from
- Using a toothbrush clean the rollerball module gently around the rollers on the underside and also clean the actual rollerball
- When replacing the rollerball module it will only fit one way so don't worry about putting it in upside down
- There are three plastic catches on the silver ring, there should be one at the bottom & two at the top. Line them up on the phone and press it back in place gently.
Replacing the rollerball/trackball
Sometimes the mechanism or the rollerball can be come damaged and cleaning will not solve the problem. In this case you can replace the rollerball by following the instructions above about cleaning and purchase a replacement rollerball from eBay or one of the other countless online stores that see Blackberry parts.
I would always recommend that you buy genuine Blackberry replacement parts as these are usually of a higher quality than copies.
My rollerball sends the cursor to the left and right and even downward, but it doesnt scroll up. This is so aggravating. I've tried powering the phone off and bringing it back up to see if it reset itself. This was unsuccessful. Then I took out the battery for a while and replaced it. Same result. None. So, what should I do?
My roller ball moves upwards and both sides but does not move downwards. please provide a solution
ME TOO. MY ROLLER BALL WONT ROLL AT ALL. PLEASE HELP I CANT USE MY PHONE EXCEPT TO MAKE CALLS NAVIGATING AROUND MY PHONE IS VERY HARD TO DO........... I CANT EVEN GET TO MY DEVICE OPTIONS TO SEE IF I CANT SOME HOW CHANGE SENSITIVITY...........I BOUGHT THE BLACKBERRY TO USE ALL THE COOL APPLICATIONS AND NOW IT IS WORTHLESS!!!!!!
my rollerball will not move right, left, up, or down. i have taken the ball out several different times to try and fix the problem. i have even cleaned the inside of the phone and the ball. this has not made the problem go away. i am so fustrated. i don't know what to do. i can't afford a new phone at this moment.
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