I changed the kit and must of missed a step because its not recognizing that it has been changed what do i need to do?
Hit the check botton on the control panel for the printer. Scroll down to "Configure Device" and hit the check button. Scroll down to "Resets" and hit the check button. Scroll to "Reset Supplies" and hit the check button. Scroll to "New Transfer Kit" and hit the check button. Scroll to "yes" and hit the check button.
Hit the return button (next to check button) until back at ready again. Transfer belt count should be reset now.
To make sure, from the info menu, scroll down to "print suply stus page" and hit the check button. Transfer belt should read as 100% now.
DON'T WORRY IF IT TAKES MORE THAN ONCE FOR IT TO TAKE. WE'VE SEEN IT TAKE 2 OR 3 TIMES OF REPEATING THE PROCESS (for no good reason) BEFORE THE MACHINE RESETS THE COUNT.
(Down arrow) to highlight CONFIGURE DEVICE
.
(Select) to select CONFIGURE DEVICE
.
(Down arrow) to highlight RESETS
.
(Select) to select RESETS
.
(Down arrow) to highlight RESET SUPPLIES
.
(Select) to select RESET SUPPLIES
.
(Down arrow) to highlight NEW TRANSFER KIT
.
(Select) to select NEW TRANSFER KIT
.
(Down arrow) to highlight YES
.
(Select) to select YES
.
The transfer unit count is reset and the printer is ready to use.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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