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Most likely you need a new printhead. Call Kodak. Our 5100 has had printheads replaced. They will ask you if you calibrate & clean printhead. Do those first before calling. It is in maintenance. To find maintenance, click on the ? mark.
The printhead has dried out and you need to contact kodak to get a replacement, they may do this under warranty. The same thing has happened twice now with my AIO 5500, I guess the problem is if you don't print very often, the ink dries out in the printhead itself, not the cartridges.
An inter active website is being provided by Kodak to help their customer w/ this issue.....Try using www.kodak.com/go/itg and use missing colors for sub class if this does'nt solve the issue call Tech. support. (1 800 421 6699)
I have had the same frustrating problem.
I cntacted the Kodak live web chat help line and after removing the print head,switching the machine off for 1 min and reconnecting.Clean heads and recalibrate.
.....Still the same.
They then told me the print head was faulty and to contact Kodak for free repalcement.
Your pictures are coming out with a blue tint. Remove the color catridge and look at the bottom of it. the Yellow is probably green. If it isn't, trying performing a printhead cleaning through your home center. After that, calibrate the printer, you may see that on the calibration sheet, that colors are missing. Scan the calibration page and then try your printing your pictures. If that doesn't work, contact kodak tech support, you need a new printhead.
just to check, is what specific lights is blinking is it the check color or just check black inks?? -to make sure w/ this one is it blinking too fast or slow and what is the color?? check if the on and off is also blinking
-check black ink and check color cartridges blinking fast means no printhead installed
-check black ink and check color cartridges blinking slow, no cartridges installed
-check black ink and check color cartridges blinking w/ on and off ready to calibrate (in ready to calibrate if doing nothing, just press cancel and
-press photo and cancel on printer, if not doing anything
-remove printhead( the one that holds the cartridges) turn printer on and off, put printhead back to printer w/ cartridges, and check the lights that is blinking
-press photo and cancel again -if not doing anything, contact manufacturer -goodluck