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Cd/dvd driver installed new cd/dvd now it wont work says code 39 missing or corrupt. cdrom file says dont install and put on auto run. how can i clear this problem?

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  • Roberta Smith
    Roberta Smith May 11, 2010

    what is the make of the cd/dvd rom and the operating system you are using. if it is attached by ide cable are there any other drives on the same cable ?



    Robert

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To fix the error by editing the registry, perform the following steps:

Exit and close all applications currently running on your PC.On



Start > Run type Regedit and press the Enter key.

Next, navigate to the following registry key:



HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Delete any of the following registry entries if they exist under this key:

LowerFilters

UpperFilters

Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.


that should fix it.

Posted on Aug 30, 2008

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How to fix a NTLDR is missing error


Fixes for NTLDR Errors
  1. Restart the PC. The NTLDR error could be a fluke.

  2. Check your floppy and optical (CD/DVD/BD) drives for media and disconnect any external drives. Often times, the "NTLDR is Missing" error will appear if your PC is trying to boot to a non-bootable floppy disk, CD/DVD/BD, or external hard drive or flash drive.

    Note: If you find that this is the cause of your problem and it's happening a lot, you might want to consider changing the boot order in BIOS so the hard drive with Windows installed is listed first.

  3. Check the hard drive and other drive settings in BIOS and ensure they are correct. The BIOS configuration tells the computer how to use a drive so incorrect settings can cause problems, including NTLDR errors.

    Note: There is usually an Auto setting for hard drive and optical drive configurations in BIOS which is usually a safe bet if you're not sure what to do.

  4. Restore the NTLDR and ntdetect.com files from the Windows XP CD. Restoring these two important system files from the original Windows XP CD may do the trick.

  5. Repair or replace the boot.ini file. This will prevent the NTLDR error if the cause of the problem is a boot.ini file that is not configured properly for your Windows XP installation.

  6. Write a new partition boot sector to the Windows XP system partition. If the partition boot sector has become corrupt or isn't properly configured, you may receive the "NTLDR is Missing" error.

  7. Repair the Windows XP master boot record. NTLDR error messages may also appear if the master boot record is corrupt.

  8. Reseat all internal data and power cables. NTLDR error messages could be caused by loose or malfunctioning IDE cables.

    Try replacing the IDE cable cable if you suspect it might be faulty.

  9. Update your motherboard's BIOS. Occasionally, an outdated BIOS version can cause the "NTLDR is Missing" error.

  10. Perform a repair installation of Windows XP. This type of installation should replace any missing or corrupt files. Continue troubleshooting if this does not resolve the issue.

  11. Perform a clean installation of Windows XP. This type of installation will completely remove Windows XP from your PC and install it again from scratch. While this will almost certainly resolve any NTLDR errors, it is a time consuming process due to the fact that all of your data must be backed up and then later restored.

    If you can't gain access to your files to back them up, understand that you will lose them all if you continue with a clean installation of Windows XP.

  12. Replace the hard drive and then perform a new installation of Windows XP. If all else has failed, including the clean installation from the last step, you're most likely facing a hardware issue with your hard drive.

Apr 06, 2012 | HP Pavilion 513n (P9850A#ABA) PC Desktop

2 Answers

My dell MTC2 does not have sound at all. Are the audio drivers available online at no charge? Also, it does not recognize dvd's when I put them in. It just says to insert dvd.


Hello,

Yes the drivers are available for dell pcs online. You don't have to pay to download drivers. I can give you the download link provided you give me the correct model no. of this pc. I believe you have given me a serial code? Is this a Dell Dimension 2400 model? As for the dvd problem its a problem with the windows operating system you will have to do a repair installation of windows using the disc.

Hope that helps!

Thank you.

Sep 22, 2011 | Dell Dimension 2400 PC Desktop

1 Answer

Windows won't start


Hi,

When you put in the XP CD and it boots off the cd, the XP setup files copy across, and at the 1st screen, you should be able to choose Repair. Press r, and this will start the Recovery Console.

When you are in the recovery console, choose your Windows installation (You will see what I mean when you follow the instructions.)

When you are sitting at the command line(C:\>Windows), access your CDROM drive by typing the letter followed by a colon, eg "D:". It may also be E:, F:, or G:.

When you have changed to the CDROM drive, type the following:

cd\ <enter>
cd\i386 <enter>
expand pci.sy_ C:\pci.sys <enter>
C: <enter>
cd\ <enter>
copy pci.sys C:\windows\system32\drivers <enter>
If it asks to replace, confirm.

Then restart the computer.

Regards
Riztech

Jul 17, 2010 | HP Compaq Presario SR1538X (PX799AA) PC...

1 Answer

Error Message 'F:\ setup.exe is not a valid win32 application'


This issue can be caused by any of the below possibilities.
  1. File is corrupt, bad, or missing.
  2. File is not designed for your version of Windows.
  3. File is a virus, worm, or other malware file.
  4. Hardware incompatibility.
Answer: File is corrupt, bad, or missing
If the file or program you're attempting to run is corrupt or missing, Windows will be unable to execute the file properly and sometimes generate this error message.
Download files
If you downloaded this file and verified it is complete and compatible with your version of Windows, delete the file and try downloading and running it again. It's possible during the download that the file became corrupted.
Finally, if the second download does not work, try downloading the file from a different webpage. It is possible that the person or company maintaining the website mistakenly uploaded a corrupt version of the file you're attempting download.
Installing a program from a CD or other disk
If you're attempting to install a program and are getting this error, verify that the CD is clean. If the CD is dirty or bad, you could get this error during the install and/or get this error after the program has been installed because it was not copied properly onto the computer.
  • Additional information about cleaning a CD can be found on our cleaning page.
Running a program from the computer
If you're running the program from a shortcut on the computer, verify that the program is still on the computer. In some cases if the program is no longer installed on the computer you may get this error.
If the hard disk drive is corrupted or bad it can also cause working programs to fail either because not all the data can be read from the hard disk drive or because the program has become corrupted while on the drive. Run scandisk and defrag on the hard disk drive to check for any potential errors.
Long file name issue
Make sure the program or file you're attempting to run does not contain the same name as the long file name directory it is contained in. For example, executing a file named "program" in the "program files" directory can cause errors in some versions of Windows.
Additionally, if you're attempting to install a program and after the install the program does not work, you may also want to try installing the program in a different directory.
Bad file
Any file can be changed or renamed to be a .exe file. If you're downloading the file, make sure the file is supposed to be a .exe file and that it's not being changed. If you're attempting to create a .exe, file make sure you're compiling the file for Windows and never just rename a file to a .exe file. For example, renaming a .bat file to a .exe file will not make the file an executable file. For a file to become an executable file it needs to either be compiled or converted through a software program designed to convert the file.
File is not designed for your version of Windows
If you're trying to run a program that is not designed for your version of Windows you may get this error. Although many older programs designed to work in older versions of Windows will work with new versions of Windows, unfortunately, not all programs will work.
  • If the program is an older MS-DOS program or early Windows program you may get this error.
  • If the program is designed for a 64-bit version of Windows and you're running it in a 32-bit version of Windows, it will not work and generate this error.

Mar 18, 2009 | PC Desktops

1 Answer

Dvd/cd rom will not work.it says missing file (code)39


Not very much information was provided in your problem. The issue could be many things. The disc may be damaged. Or, if it was burned on another DVD/CD device, it could be incompatible. Note that when burning a CD or DVD, it is best to use a slower speed. Higher speeds can result in a disc that may not work in slower drives.

Jan 01, 2009 | Compaq Deskpro EP PIII-650MHz/ 128MB/...

1 Answer

After system recovery to factory image everything works like new but..computer doesn't see DVD-RAM i did install driver from HP support site install correctly still doesn't work--device manager shows...


Remove it from device manager by right clicking it and selecting uninstall, reboot and let windows auto detect it again, reload your drivers, visit the manufacturers website for the correct drivers.

Dec 21, 2008 | HP PC Desktops

1 Answer

Turn on computer- Wont boot Please Help!!!


Borrow an XP install disk from anyone. Since you are not installing a new copy you don't need a keycode or serial number.

I am willing to bet however that you are going to need to do a re-install having lost this file to corruption. The source of the corruption is the unseen elephant in the room. Be aware that if you can get the computer running move any personal files to new new folder on the C drive. One that you create and not in 'My Documents' or any other windows created folder. When re-installing windows any/all windows folders are deleted and new, empty ones are created resulting in your loss of everything.

1. Boot the laptop;
2. press F12 to go to boot menu;
3. Selected CD/DVD-RW Drive;
4. Press any key to boot to CD; worked fine...
5. Press R to repair;
6. At the recovery console, selected 1: C:\WINDOWS and hit enter;
7. This brought me to C:\WINDOWS> prompt;
8. Typed this C:\WINDOWS> EXPAND -R D:\I386\c_437.nl_ C:\WINDOWS\system32\c_437.nls

type exit

9. And got the error message: The parameter is not valid. Try /? for help.

IF the disk is in the D drive then use this command instead: expand d:\i386\c_437.nl_ c:\windows\system32\

Oct 19, 2008 | HP Compaq Presario 6310US (DA201A#ABA) PC...

2 Answers

DVD/CD-ROM DRIVES driver may be corrupted or missing. (Code 39)


To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


Another possible CD/DVD issue you may want to investigate

Oct 12, 2008 | PC Desktops

1 Answer

I don't seem to have my cd drive anywhere. It won't play cds anymore....


First see if your CDRom is loaded by the PC by Right clicking on My Computor.Left click on properties at the bottom of the dropdown.A window wil be opened for you-click on Hardware at the top ,double click on Device Manager.When Device Manager opens,check down the list for DVD/CDRom drives-click on the + button to the left of it.You will then see your drives description below DVD/CDRom.Double click on it-a window will be opened telling you whether your drive is working properly or what the problem is.Usually it will be a matter of reloading the driver software or reinstalling the drive.Some times it is advisable to uninstall the first one before you reinstall and remember to restart your PC after the installation.If you dont find your DVD or CDRom in device manager it has 'nt been installed or the driver software corrupted.Happy landing.Georgeo.

Jun 03, 2008 | Toshiba PC Desktops

1 Answer

Hitachi-lg cd-rw gce-8487b device driver corrupted or missing error code 39


You may find your driver here: http://us.lgservice.com/ or here: http://www.kauaikeepsakes.com/computerguy/

Good luck

Mar 22, 2008 | PC Desktops

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