Connected the auto drain, but the bucket still filled and the unit shut off....Please help....

There is supposed to be an auto-shutoff float in the bucket to prevent overfilling of the bucket. You have either removed it or it is defective. The fact that it runs constantly has more to do with the humidity and the setting that you have the unit set to, Obviously there is adequate humidity in the space or the bucket would not fill. You need to look for, find, and repair the shut-off float, or, if possible, some units allow you to connect a drain hose either to the bucket or directly to the unit to drain the water to a drain. If you choose this option, remember that the hose must remain lower than the top of the bucket or it will not drain properly and the bucket will still overflow.

Assuming you have a hose connected to the bucket for drainage, it is necessary that the end of the hose be lower than the top level of the bucket or the bucket will fill before the hose drains. I see many people who have their units on the floor and run a hose up into a sink and wonder why the bucket fills. Gravity works.....if you cannot find a lower place to drain the water then you must raise the unit up on a table or stand of some sort to get the bucket higher than the drain.

this happens when the drain tube becomes blocked so unit overflows and water falls into bucket and not flows out tube , clean tube and drain port with compressed air (wear eye protection!!!)

I have a similar model. There are two drains, one for the hose and one directly into the bucket. The hose one is supposed to be lower, but I had to put a 3/8 inch block under the right side of the unit to get the water to favor the hose instead of the bucket. Another possibility is that the far end of the hose is higher than the near end. If you can't lower it, you can put the whole dehumidifier up on blocks. One other thing to check is that the hose has a rubber washer in it where it connects to the unit. Use a tissue to see if this connection is dry. If it leaks, it will just drip into the bucket.
Good luck!

Unit needs to be tilted slightly back to drain, put a thin spacer on front wheels only.

Louis, some models do not require that the bucket be placed back in the unit, if a drain hose is connected. You'll need to check your Owners Manual on that. The other thing is, where the hose is connected may be clogged and is forcing the water to go into the bucket. Disconnect the hose coupling and check for clogs. Also, keep in mind, the dehumidifier does not have a pump. It relies on gravity to move the water through the hose. If the hose is longer than 5 feet, is kinked or not sloped downward, it can't drain the water.

Hope this helps you troubleshoot and solve the problem. Please let me know. Thanks.

I've got the same problem. It drained through the hose for 6 months, but recently stopped and now fills the bucket. I connected a new hose, but that didn't help. I found some debris inside the dehumidifier (where you connect a hose to), but removing that didn't help. I may try taking the unit apart to see if somehow a cricket or some sludge got built up inside.
I'll post my findings. Hopefully it won't be too complex or nasty!!

I had the same problem. The plastic tube that routes the water out the back doesn't fit tightly. It took a couple of weeks but the bucket would fill and the darn thing would shut off.

My first attempt was to put a hose clamp over the adapter. The clamp was simple enough but then the bucket wouldn't go back in. Using a small saw, I carefully cut a notch in the bucket. WARNING: Make sure that whatever you cut doesn't reach low enough that when the bucket fills, the little float thingy shuts off the unit before it starts to leak. Anyway, that still leaked. The problem is that that plastic tube is stiff and slippery and doesn't seal well.

What finally worked for me was to take the adapter off, go to the hardware store and buy some clear plastic tubing. I found some that fit very tightly over the tube inside and, with the hose clamp, sealed well.

Problem solved.

Air conditioners remove moisture from the air like a dehumidifier does. With portable units it is captured in a removable container and when full will turn the unit off so it won't overflow onto the floor. There should be option for a hose to attach to the bucket which could be run to a drain so you won't have to keep emptying the bucket. Just remember the a/c unit needs to be higher than the drain.

wow, that's a weird one there. just to check, you did turn thr drain connection all the way down and remove the cap? nothing inside the drain connector? the hose is not too small or run too far? is the water coming out of the hose and in to the bucket at the same time if it is I would think ther is an internal leak somewhere and take it back for an exchange if new. good luck let me know if this wasn't any help for ya
seth