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Insignia NS-32LCD will not turn on.

TV is 7 months old....Push on/off button and Insignia emblem lights up blue...no sound or picture...turn set off and Insignia emblem turns red......I tried the hairdryer trick and nothing happened......I tried unplugging and holding the on button while plugging it up again.....nothing.....I've taken it apart and can't see anything burnt or broken.....Any help would be appreciated. when turn on button the light is red but TV is not on.It was intermittent at first, continuing to hit of/on button light turns blue and TV is on.Now the turn on/off button only get the red light and TV is not on. Also the on/off button is intermitten on the remote as well on the power button. I have plug and dicsonnect, numerous times with no results. PLEASE HELP drew49@roadrunner.com

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  • Andrew Zenno
    Andrew Zenno Feb 28, 2009

    The TV was returned and replaced , I was afraid to open it up due to the warranty. Thank for your assistance
    Andy Z


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WIth the set only 7 months old, it should still be under warranty. The problem now is that by opening it up, you effectively have voided the warranty. That being said, the problem is that a problem has been detected internally and the set shuts down to prevent further damage. The first suspect is the main power supply board. I would try for warranty service first. If that is not available a local service shop should be able to take some measurements inside to detemine whether the power supply is not working correctly or if the suply is being told to shutdown. WIth what little info is available here and not being able to examine the actual unit, remote diagnosis will be difficult.

Keep us posted.
Dan

Posted on Aug 25, 2008

  • ABRsvcs Feb 28, 2009

    One of the few things we get here at Fixya as solution providers is a thanks. Unfortunately, the ratings sytem here is a bit confusing. The TFT rating you provided has decreased my overall rating quite a bit. Any chance you can modify this a bit to at least a helpful?



    I'm glad you resolved the problem. You were correct in that had you opened up the unit, you would have voided the warranty. Keep that in mind fir the future as well.



    Regards,

    Dan

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