Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Driver zen touch 20 GB - Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Sorry I am making a restatement...I realized my firmware was still 1.0. and tht it coudnt b upgraded to 2.x.xx till media player 10 was installed and media player 11 removed.before you do anything......back up all music on your zen touch because the upgrade to 2.0.xx deletes everything on your mp3 player and sometimes the player wont be readable after uninstalling .......then you can do an auto update: http://support.creative.com/downloads/welcome.aspx?nDriverType=1#Manualselection from the manual downloads page, I did.. and there was numerous updates tht popped up after removing windows 11 media player and the other item that was required in the instructions located here: http://support.creative.com/kb/ShowArticle.aspx?sid=16737 .
Hope this clears the air about upgrading the firmware to 2.0 so tht windows 7 can read your zen touch, sleek or other non supported creative-Tm hardware. I havnt finished upgrading yet because I Had so much on it that its taking me over 8 hours now just to sync my music with my computer so tht I wont lose the data when upgrading to firmware 2.x.xx

Posted on Jul 10, 2011

Where ca i find a driver for a creative zen touch, one that realy works

Posted on Aug 29, 2008

3 Suggested Answers

  • 2 Answers

SOURCE: Zen Touch 40 GB

There is a small hole at the bottom on one side of the hub. Insert a paperclip or small screwdriver and this will hard reset your unit.

:-)

Posted on Apr 12, 2008

  • 1 Answer

SOURCE: upgrade firmware problem zen touch 20 gB

I contacted Creative about a similar problem with mine when I went onto Vista and they advised that I had to update the firmware. The downside they stated was that I would probably lose all my songs. The only way round this is to save them all to a non vista computer and then upgrade and hope you can put them back onto your player. Here is the info they sent me. Not sure if it works as I never got round to it.

I understand that you cannot get the software to work in your Windows
Vista.
With regards to your enquiry, there are two things that you need to
consider, player and the software.

For a proper set up, you should update the player with an MTP Firmware
version using a PC with Windows XP installed.
What is the MTP Firmware?
http://uk.europe.creative.com/support/kb/article.asp?l=3&sid=6773

Ensure that computer has both Service Pack 2 and Windows Media Player
10.
a. Verify SP version, click+Start+Run+type Winver.

Next, update the driver first, once it has been installed, connect the
player then click the MTP firmware program.

Proceed to this link and download the following files needed.
http://uk.europe.creative.com/support/downloads/
just click on the link above then type the filename of the
driver version : JB3MV2_PCWDRV_US_2_01_00.EXE
firmware version : ZenTouchP4S_PCFW_LB_2_11_01.exe
at the search box provided.
download and save them to your folder. Click the program and follow
further instructions during the installation.

For instruction on updating the firmware, please use the link below and
select ZENTouch
http://uk.europe.creative.com/support/kb/article.asp?l=3&sid=4789

As for the software, you maybe required to download and install the
following updates below:
Please view important notes written at the website for further
information.

Proceed to this link http://uk.europe.creative.com/support/downloads/
then type the filenames: CMS5_PCAPP_LB_5_10_38.exe

CMS5_MTP_PCAPP_LB_5_00_36.exe

at the search box provided. Ensure device is attached before you start
the installation.

Sorry it's so long winded and I hope it works.

Andy

Posted on Jan 14, 2009

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Posted on Jan 02, 2017

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Upgrade firmware problem zen touch 20 gB


I contacted Creative about a similar problem with mine when I went onto Vista and they advised that I had to update the firmware. The downside they stated was that I would probably lose all my songs. The only way round this is to save them all to a non vista computer and then upgrade and hope you can put them back onto your player. Here is the info they sent me. Not sure if it works as I never got round to it.

I understand that you cannot get the software to work in your Windows
Vista.
With regards to your enquiry, there are two things that you need to
consider, player and the software.

For a proper set up, you should update the player with an MTP Firmware
version using a PC with Windows XP installed.
What is the MTP Firmware?
http://uk.europe.creative.com/support/kb/article.asp?l=3&sid=6773

Ensure that computer has both Service Pack 2 and Windows Media Player
10.
a. Verify SP version, click+Start+Run+type Winver.

Next, update the driver first, once it has been installed, connect the
player then click the MTP firmware program.

Proceed to this link and download the following files needed.
http://uk.europe.creative.com/support/downloads/
just click on the link above then type the filename of the
driver version : JB3MV2_PCWDRV_US_2_01_00.EXE
firmware version : ZenTouchP4S_PCFW_LB_2_11_01.exe
at the search box provided.
download and save them to your folder. Click the program and follow
further instructions during the installation.

For instruction on updating the firmware, please use the link below and
select ZENTouch
http://uk.europe.creative.com/support/kb/article.asp?l=3&sid=4789

As for the software, you maybe required to download and install the
following updates below:
Please view important notes written at the website for further
information.

Proceed to this link http://uk.europe.creative.com/support/downloads/
then type the filenames: CMS5_PCAPP_LB_5_10_38.exe

CMS5_MTP_PCAPP_LB_5_00_36.exe

at the search box provided. Ensure device is attached before you start
the installation.

Sorry it's so long winded and I hope it works.

Andy

Jan 02, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

Lost software


when plug in my zen touch to new pc ,its says needs new software.lost cd

Apr 16, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Zen Touch 40 GB


There is a small hole at the bottom on one side of the hub. Insert a paperclip or small screwdriver and this will hard reset your unit.

:-)

Mar 16, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

At wit's end with Zen Touch


have you done a clean ? if that doesnt work you will have to format.

Mar 14, 2008 | Creative Labs Zen Touch MP3 Player

3 Answers

Zen Touch mp3 player isn't able to play tracks in windows media player 11


im not sure but i think you have to create the playlist first then transfer to mp3

Feb 20, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

My Zen Touch Is Froze Help Please


Hello Karim... If you had the Zen Touch 20 Gb like I just have right now, try to reset it. Here's how: Set the POWER/ LOCK SWITCH to the left, so the player is locked (make sure it was on). You can see a small hole in the leftmost side, insert a hair pin or a thin wire to the slot and push gently (be sure it is the hole in the left side, the hole in the right is the microphone). After you'd done that, it would reset. Turn it on again, and hope that solve your problem. Another thing to do is to connect your player to a computer and browse the file. Don't do anything, just open browse the files. Then after awhile, plug it off from the computer... I haven't tried this, but this one is posted on one of the thread, and solved the unresponsive touch pad or keys.

Aug 20, 2007 | Creative Labs Zen Touch MP3 Player

2 Answers

ZEN V PLUS Software Installation


hi,
Can u help me to find a link som I can download instellation cd for my creative zen touch 20 GB.?

SEC. Katy

Aug 11, 2007 | Creative Labs ZEN SLEEK MP3 Player

2 Answers

Says it's not docked, but it it is


Is your hardrive ok chceck it by listening to it and if you hear a clicking sound then its stuffed. Try reinstalling the CD that came with it and then reload the firware it soud work.

Jun 15, 2006 | Creative Labs Zen Touch MP3 Player

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