CAN'T DELETE EXISTING MUSIC FILES TO CREATE ROOM FOR NEW MUSIC FILES
FOR SOME REASON, I CAN'T DELETE EXISTING MUSIC FROM MY SANSA e200R. I OPEN THE FOLDER TO VIEW FILES AND ABOUT 10-15 SONGS WERE VISIBLE. I DELETED THOSE, BUT THE REST ARE NOT ACCESSIBLE. I EVEN TRIED FROM THE MEDIA PLAYER IN THE SUB-MENU WHILE IT IS PLAYING, BUT NO COMMAND TO DELETE THAT PARTICULAR SONG SHOWS UP. ANY TIPS? THANKS, JAMES.
Re: CAN'T DELETE EXISTING MUSIC FILES TO CREATE ROOM FOR...
Ouch! The solution I just found DID reformat and it DID clear off the files that I could not erase. But it took away the version info, so now the updater (http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe) does not work and while the files I could not erase are gone and the 250e is nice and clean, will I need the updater in the future and be unable to use it?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When you connect the MP3 player to yourcomputer with the supplied USB cable then computer detects the player as anexternal storage device or a Removable disk, you can then view the folder onyour MP3 player. Open the music folder and create a new folder on the playerexactly the same way you create a folder on your computer's hard drive. Toorganise your music, make a folder name with the name of the music album andplace the album's MP3 files in this folder, then copy the mp3 files from thecomputer into this folder. You will then be able to select the music you want to play by the music albumfolder.To delete a filefrom your MP3 player, connect the supplied USB cable to your player and thenplug it into the USB port of your computer. The computer will detect your player then click on this device to view thefiles, you can then click on the music file to highlight the file and thenpress the Del key to delete the file off your MP3 player.
There are 2 ways to delete music files. You can delete them from the player directly or using the computer. To delete music files directly from the Sansa player, follow these steps: 1. In playback mode, press Submenu button. 2. Select the Delete Song item.
To delete music files using the computer, follow these steps: 1. Connect your Sansa to the computer. 2. Select Open device to view files using Windows Explorer on initial connection. 3. Locate the folder where your music files are stored. 4. Highlight and delete the music files or folder.
You can download the entire manual here:
The section regarding your query is pasted below:
Deleting Music Files On Your Sansa MP3 Player When your player is connected to your computer with the USBconnector, you can use your computer file browser software to view all files onyour player. Your player will appear as Sansa m230 or m240. Follow these steps: Use the USB connector cable provided with your player to connectthe USB port on the top of your player to an open USB port on your computer. Theplayer will appear as a Windows Portable Device on your computer. (Can't findthe USB Port on your player? SeeThe Basic Controls.) Delete your music files to the player with software tools likeRhapsody, Windows Media Player or Napster Client. To use the Windows Media Player, Rhapsody Client or Napster Clientsoftware to delete files to your player please refer to the Windows MediaPlayer, Rhapsody Client or Napster Client help file. NOTE:While you canstore and organize your audio files on your player using folders with names youselect, your player will ignore folders and names. Instead, your Sansa playerwill extract information from each audio file so that you can use the softwaremenu to navigate your files by artist, album title, song title, and otheruseful criteria.
To delete files using your computer, 1. connect your sansa to the computer, 2.select open device to view files using windows explorer on inital contact, 3.select the place you want music deleted from, 4.highlight and delete the music files or folder (if your lucky),from My Computer/Sansa e270/Internal Memory/ Music folder!
you can also manually delete files from the device if this does'nt work..........
I had something similar happen to mine (corrupted music files). In Explorer right click on your F: drive, choose Properties, go to the Tools tab and then click the Check Now for error checking. Check both boxes then click Start. Once finished go back into Explorer, click on the Tools Menu, choose Folder Options, in the windows that comes up click on the View tab. In the Advanced settings section click the Show Hidden Files and Folders, then click OK. Now look at your F: drive and see what is there. There should be a MUSIC, PHOTO, PICTURES, PLAYLISTS, RECORD, SYSTEM, TMP, & VIDEO folders. Look in the MUSIC folder to see what music is in there. See it they still show up as corrupt when you turn on your Sansa. If so you may need to delete all the music files in the MUSIC folder and re-copy them to the device. Also, if you see any folders call FOUND.000 I would delete them, these will contain corrupted files that Windows found when checking the drive and are now useless too you. Hope this helps.
You can manually delete the music thru My Computer. Just click on the device name, and open the Music folder.
If you dont have a Music folder, you need to enable hidden files and folders on your computer.
Best of Luck.
There is no such thing as a stupid question. Plug Sansa as you normally do.
Go to My Computer, and click on the removable drive that holds your Sansa's data. If you don't see the video folder that means it's invisible. To make your invisible folder visible click on Tools on the top of your window. From there select Folder Options... A new window should open up and click on the View tab on new window. Look for Hidden Files and Folders on this list and select Show Hidden Files and Folders.
You should be able to see your Video folder now, and the rest is up to you.