Question about Creative Labs Zen Digital Media Player

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My computer does not detect my mp3 player sansa 4.0 gb

I have windows xp iit wont detect my mp3 player? Can you please help?" my computer doesnt recognize my mp3 player. i have a sansa fuze 4gb mp3 player, and windows will not show it or recognize it in any fashion other than beeping at me when i plug it in. any suggestions?

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  • 6 more comments 
  • freddeeeee Nov 06, 2008

    not work

  • poonamshai Nov 08, 2008

    1. my Mp3 is not getting connected, though i insert the wire in USB port of my computer.



    2. when i open Zen Media Explorer, the icons in the window are not hilighted.



    3. when i clic on sync it says no player connected

  • myheart_1982 Nov 10, 2008

    I have a Creative Zen 4GB and my laptop didn't recognized it, although
    it charges whenever connected into USB port. When it was plugged in in
    the first place, there was a notification that I should install a
    driver for MTP device, but after installing that driver from Install CD and restarting my laptop,
    nothing happened and my player even stopped working (no signal when I
    turn it on). If I keep it plugged in for a while (about 2 hours) then
    it started to charge again.



    I'm starting to get pissed by this %@@$3 Creative Zen. This is the
    first and will be the last Creative of mine. Does anyone have any ideas
    how to make it work???? Thanks in advance.

  • fallingup Nov 15, 2008

    i have the same problem i can charge it just fine but my laptop which runs windows xp, will not acknowledge that it is actually plugged in. i installed all the software and yet it still does not show.

  • Boobearr Dec 02, 2008

    i have a SanDisk Sansa e270 MP3, but when i plug it in, it says connected and charges fine, but its not actually " connected . " i really need new songs on it, cause it was my mom's boyfriends old mp3, but it just wont connect, help me.

  • Anonymous Dec 27, 2008

    notebook does notrecognise computer

  • xXShadowXx Dec 27, 2008

    My Zen Will Charge But I Wont Detect The MP3

  • Anonymous Feb 21, 2009

    My Zen 4gig player will not turn on.
    When it is plugged into a Win XP computers USB port the computer does not detect it.
    I have tried two computers but the zen player is not detected. I downloaded the ZEN recover tool but it will not work because nothing will detect the player.
    So the player will not charge. And it will not turn on.
    However the last time I had used it, it was still charged.
    I tried the reset button but it still will not turn on.
    So I think this is a firmware problem.

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  • 24 Answers

Try to reset it

Posted on Oct 17, 2008

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I have a global mp3 multimedia player and my computer will not detect it when I plug it into the usb port?

Posted on Jan 27, 2010

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Download driver detective and you can find the driver that works best with your mp3

http://downloadpcdriversupdates.com/drivers/audio_drivers.php?gclid=CO-GypWN4JkCFR0SagodGnz7XA

Posted on Apr 08, 2009

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My sansa fuze 4gb mp3 it's not working at all so i go back to best buy and get my mony back or can you gime a solution (PLEASES)............................................

Posted on Dec 26, 2008

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  • 7 Answers

Yeah, If it makes to ding-ding noise when it is plugged in, that means it is reconized, but your usb port maybe be fast enough to accept any type of interface. Make sure you are using a 2.0 usb port. (Just try all of your usb ports on your computer) If that doesn't work, try locating the device manually, by going to my computr and clicking the icon that looks like your mp3 player. That will take you to your device's hard drive, so you can drag and drop music, video, ect.

Posted on Apr 12, 2009

2 Suggested Answers

  • 54 Answers

SOURCE: my computer does not detect my mp3 player sansa 4.0 gb

What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you

Posted on Mar 10, 2009

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Posted on Jan 02, 2017

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1 Answer

My sandisk e 250 one gb ipod is not detecting in ubuntu 10.04 but is charging


you must follow 5 steps

1) connect ur device to windows xp or windows 7

2) go to sansa website download sansa updater and install it

3) then follow instructions by sansa updater it will then automatically search and install a program for detection of mp3 player on ubuntu install that program its around 16mb .the software will do this you just follow this

4 after completing sansa updater instruction ,go to settings you can now see a usb mode then change to msc mode for detection in ubuntu

5 for detection on windows change to mtp mode

Oct 22, 2010 | SanDisk Sansa e250 MP3 Player

2 Answers

When I plug my Sansa Fuze (8 GB) into the computer it won't download the driver into the computer.


if u have a installer cd with the device then
please install the driver then plug your device
in the connectivity cable.

Dec 28, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

My computer does not detect my mp3 player sansa 4.0 gb


What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you

Mar 10, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Computer(s) wont recognize sansa e260


i have the same SANSA e260.....and the same problem....its easy just turn on your sansa then push the menu botton, slide the wheel in the center and at the end of the options say USB enter there and change usb mode from MTP to MSC mode.....and ready

Jan 02, 2009 | SanDisk Sansa e260 MP3 Player

4 Answers

My computer does not detect my mp3 player sansa 4.0 gb


either unplugg it and try again or try a diff usb port

Jul 22, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My computer does not detect my mp3 player sansa 4.0 gb


i just had that same thing happen make sure that you turn the mp3 on then off and then try to reconnect it to the usb port

May 12, 2008 | GPX MW3836 MP3 Player

1 Answer

Sansa m240


You do not need anything from the CD, it only has Windows Media Player 10.

All you nee is a PC with XP / SP 2 and Windows Media Player 10 or higher. No drivers are necessary.



Best of Luck.

Please RATE my solution BELOW.

Nov 22, 2007 | SanDisk Sansa m200 (2 GB) MP3 Player

1 Answer

Wont let me add songs !!HELP!!


Try downloading the MEDIA MONKEY. Its better than windows media player and itune. It automatically detects any mp3 players and you can synch your mp3 player without any problem. Whether you are using vista or xp the media monkey is way better than windows media player.

Aug 31, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

My computer does not detect my mp3 player sansa 4.0 gb


If you have Windows XP / SP2 and Windows Media Player 10 or higher. It should be recognized. If you have these, try changing the mode to MSC. Best of Luck.

Aug 23, 2007 | SanDisk Sansa c150 MP3 Player

5 Answers

Recognise my sansa


to old for vista to recognize

Apr 29, 2007 | SanDisk Sansa m240 MP3 Player

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