Question about HP 1010 Plain Paper Inkjet Fax

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Cannot receive faxes, but can send

Hello,
I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.

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  • hotmoma75 Nov 20, 2008

    cannot receive faxes

  • Anonymous Jan 15, 2009

    Cannot receive faxes, but can send.

  • Anonymous Mar 18, 2009

    Fax rings, doesn't pick up. Set to pick up at 2 rings. Has been working for years...now not at all. Sends, makes phone calls, prints reports. Nothing has changed from yesterday to today.



  • honeyval May 26, 2009

    I can send a fax, but I can not receive a fax. The phone line rings and is answered (smart ring).

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Hello,
I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.

Posted on Sep 23, 2008

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  • 40 Answers

May i know if you have an answering machine connected and how is you printer connected to the phone??is your line a regular telephone line??

send feedback for further troubleshooting

Posted on Sep 06, 2008

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1 Answer

Can not send fax. The receving fax rings but my machine does not respond and send the fax. I can receive ok.


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