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Posted on Jul 06, 2011
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HP Notebook PCs - Some Function Keys or Keyboard Shortcuts Do Not Work Correctly with Windows 7

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  • Expert 180 Answers
  • Posted on Jul 10, 2011
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Go to the HP.com website and download quick launch key software for your applicable operating system

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The number keys to the right will not work, even after pressing number lock. suggestions?

Please open Device Manager and uninstall what is showing under "Keyboards". If you're unsure on how to perform these steps, follow this link:http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03540049&lc=en&product=5450010&tmp...
Once you have uninstalled the keyboard driver, restart your notebook and it should automatically reinstall for you.
Let me know if this resolves the issue.


  • If the keyboard is not working in Windows, continue with these steps to uninstall and reinstall the keyboard software in Device Manager.
  • Click Start , then click Control Panel.
    Control Panel opens.
  • Click Hardware and Sound.
  • Click Device Manager under Devices and Printers.

    Device Manager opens.
  • Click View, and select Show Hidden Devices.
  • Double-click Keyboards, right-click the keyboard name, and then click the Uninstall button to remove the device from Windows.
  • Restart the computer.
  • The keyboard should now work correctly.
  • Your computer comes with several software programs that can test the keyboard for key or hardware failures. For more information, see the HP Support document Testing for Hardware Failures.
  • Notebook key presses are slow to respond
    If there is a short delay from the time a key is pressed to the time the character displays on the screen, the Filter Keys function might be activated. The Filter Keys function provides a greater range of key press options to fine-tune key delays and prevent inadvertent key presses. To disable Filter Keys and return to the default keyboard behavior, use the following steps:
    1. Click Start , and type keyboard in the Search box. Then select Change how your keyboard works under Control Panel.
    2. Remove the selection from Turn on Filter Keys. Then click Set up Filter Keys.
    3. Remove the check next to Turn on Filter Keys when SHIFT is pressed for eight seconds.
    4. Click Apply, click OK, and then close the Ease of Access Center.
      The keys should be more responsive.
    Pressing a notebook key once types several characters
    If two or more characters appear when pressing a key, use the following steps to adjust the key repeat delay:
    1. Click Start , and type keyboard in the Search box. Then click Keyboard under Control Panel.
      The Keyboard Properties page opens.
    2. Set the Repeat delay slider to Long. Click Apply, and then click OK.
    Notebook beeps while typing
    If the computer sometimes beeps while you are typing, Toggle Keys or Sticky Keys is active. Toggle Keys causes the computer to emit a beep when the Lock keys are pressed. Sticky Keys causes the computer to emit a beep when the Ctrl, Alt, Shift, or Lock key is pressed. Use the following steps to disable Sticky Keys and Toggle Keys:
    1. Click Start , and type keyboard in the Search box. Then click Change how your keyboard works under Control Panel.
    2. If selected, remove the check next to Turn on Sticky Keys. Then click Set up Sticky keys.
    3. Remove the check next to Turn on Sticky Keys when SHIFT is pressed five times.
    4. Click Apply, and then click OK to return to the Make the keyboard easier to use page.
    5. Remove the check next to Turn on Toggle Keys.
      If selected, remove the selection from Turn on Toggle Keys by holding down the NUM LOCK key for five seconds.
    6. Click Apply, click OK, and then close the Ease of Access Center.
      The beeps no longer sound.
    Wrong characters appear when typing, changing keyboard language, or Dvorak
    If the wrong characters appear when you are typing, or you are trying to use a different keyboard, use the following steps to synchronize Windows to the type of keyboard you are using:
    1. Click Start , and type region into the Search field. Click Region and Language from the search results.
    2. Click the Keyboards and Languages tab, and then click Change Keyboards.

      The Text Services and Input Languages page opens.
    3. Click Add.
    4. Select the keyboard you want to use, and click OK.
    5. From the Text Services and Input Languages page, select the new keyboard in the list and click Move up until it is first in the list. This makes it the default keyboard.
    6. Click OK. You can now use the new keyboard.
      If you find that the new keyboard service works correctly and you do not want to use the other keyboard, repeat these steps and Remove the keyboard service that you do not need.
    HP Notebook PCs Notebook Keyboard Troubleshooting Windows 7
    tip

    The Five ways to make your keyboard easier to use

    5 ways to make your keyboard
    easier to use For most people, the keyboard is the main way to enter information into and control their computer. But are you controlling your keyboard, or is your keyboard controlling you?
    If you make typing mistakes or find your keyboard a bit uncomfortable, it’s not hard to correct those problems. Here’s how to quickly and easily change your keyboard settings and comfort options.
    1. Get to know your keyboardEven if you’ve been using a PC for a long time, there may be features on your keyboard you don’t know about. Take a moment to get to know your keyboard so you can be more efficient when you're working.
    2. Change keyboard settingsOnce you’ve gotten more familiar with your keyboard, there are a few settings you can change to help you work more smoothly.
    You can alter:
    • How long you need to press a key before the keyboard character starts repeating.
    • The speed at which keyboard characters repeat, which helps you to avoid typing errors.
    • The rate at which the mouse pointer blinks, which can help its visibility.
    Here's how to change keyboard settings in Windows Vista or in Windows XP .
    3. Take shortcuts Even if you're a whiz with the mouse for Windows 7, Windows Vista or Windows XP, keyboard shortcuts are typically a more efficient way to work. They're called shortcuts because they reduce multiple clicks into one quick press of keys, like hitting a chord on a piano.
    Getting to know a few keyboard shortcuts for the things you do all the time, like saving or closing files, can make using your PC much easier and faster.
    Here are just a few popular keyboard shortcuts that work for both versions of Windows:
    Press this
    To do this
    Windows logo keykey_win_logo.png Open the Start menu
    ALT+TAB
    Switch between open programs or windows
    CTRL+S
    Save the current file or document (works in most programs)
    CTRL+C
    Copy the selected item
    CTRL+Z
    Undo an action
    Windows logo key key_win_logo.png +F1
    Display Windows Help and Support
    ESC
    Cancel the current task
    Application key key_application.png Open a menu of commands related to a selection in a program. Equivalent to right-clicking the selection.
    For more, see the detailed list of keyboard shortcuts for Windows Vista, or Windows XP. Note: shortcuts for Windows 7 are the same as those listed for Windows Vista.
    4. Make it easier to press multiple keysDo you find it difficult to press multiple keys at once? For example, if pressing CTRL+ALT+DEL is an acrobatic feat, you can set up Sticky Keys. With Sticky Keys you can hit one key at a time in a keyboard shortcut. You can even set it to make a noise so you know it's working.
    together.gifYou can set up Sticky Keys in Windows 7, Windows Vista or Windows XP. (Hint: Press your “SHIFT” key 5 times in a row, then click on the link, to get going with Sticky Keys in Windows 7 or Windows Vista.)
    5. Find a comfortable keyboardIt might also be time for you to evaluate the ergonomics of your desktop. Microsoft offers a full line of Natural and Comfort Curve ergonomic keyboards to ensure you're comfortable when you're working on your computer. Having the right keyboard can really make a difference!
    Tips for using your keyboard properly
    If a new keyboard isn’t in your future, be sure to use your current keyboard properly to avoid soreness or injury to your wrists, hands, and arms. This is particularly important if you use your computer for long periods of time.
    Curious about how to create a more ergonomic work space for yourself? Check out these tips to help you work more comfortably and reduce your risk of painful injuries or disorders.
    Here are some general tips to help you avoid problems:
    • Place your keyboard at elbow level, with your upper arms relaxed at your sides.
    • Center your keyboard in front of you. If your keyboard has a numeric keypad, you can use the spacebar as the centering point.
    • While typing, use a light touch and keep your wrists straight.
    • When you're not typing, relax your arms and hands.
    • Take short breaks every 15 to 20 minutes.
    • Type with your hands and wrists floating above the keyboard, so that you can use your whole arm to reach for distant keys instead of stretching your fingers.
    • Avoid resting your palms or wrists on any type of surface while typing. If your keyboard has a palm rest, use it only during breaks from typing.
    on Jan 29, 2010 • Computers & Internet
    0helpful
    2answers

    Keyboard on hp dv1000 won't type letters how to fix this issue?

    please clarify the query, it will not type letters when?
    0helpful
    1answer

    F12 function key doesn t work

    Function keys are special keys used for assigning program shortcuts and specialty tasks to the keyboard.
    They are located at the top of most keyboards and labeled "F1" through "F12."
    Some keyboards may only feature 10 function keys, while others may have as many as 18. These keys often go unutilized by the average computer user, but they may have very important tasks for some users, which can lead to problems when the keys do not respond.
    Fixing nonresponsive or malfunctioning function keys is quite simple, and should only take a few minutes.

    Connect your keyboard to your computer, and power it up.
    Open a program that uses the function keys such as Microsoft Word or Microsoft Excel. Check your keyboard for an "F-Lock" or "Function Lock" key.
    This key is used to toggle function-key support; when it is toggled on, the function keys will not work.
    Press the "F-Lock" key and then try using a function key in the selected program. "F1" is a good key to test, because it is set to open a "Help" document in all Microsoft software.
    If the key does not work, press the "F-Lock" key a second time, and test the keys again.
    If the keys still do not work and you are running the Windows 7 operating system, you may need to install a "hotfix" from Microsoft to fix the key functionality.
    Navigate to the link entitled "Microsoft Support: Some Function Keys do not Work Correctly." (See Below.)
    Some function keys or keyboard shortcuts do not work correctly on a computer that is running Windows 7
    http://support.microsoft.com/kb/975741
    Resolve unexpected Function (F1 - F12) or other special key behavior on a Microsoft keyboard
    http://support.microsoft.com/kb/894513
    Click on "View and request hotfix downloads" located beneath the title of the article to access the Microsoft Hotfix database.
    Agree to the terms and conditions, then download the hotfix.
    When the download is finished, run the downloaded file and follow the on-screen instructions.
    You may need to restart your computer after the installation is complete.
    Your function keys should now work properly.
    0helpful
    1answer

    My fn button wont work

    Function keys are special keys used for assigning program shortcuts and specialty tasks to the keyboard.
    They are located at the top of most keyboards and labeled "F1" through "F12."
    Some keyboards may only feature 10 function keys, while others may have as many as 18. These keys often go unutilized by the average computer user, but they may have very important tasks for some users, which can lead to problems when the keys do not respond.
    Fixing nonresponsive or malfunctioning function keys is quite simple, and should only take a few minutes.

    Connect your keyboard to your computer, and power it up.
    Open a program that uses the function keys such as Microsoft Word or Microsoft Excel. Check your keyboard for an "F-Lock" or "Function Lock" key.
    This key is used to toggle function-key support; when it is toggled on, the function keys will not work.
    Press the "F-Lock" key and then try using a function key in the selected program. "F1" is a good key to test, because it is set to open a "Help" document in all Microsoft software.
    If the key does not work, press the "F-Lock" key a second time, and test the keys again.
    If the keys still do not work and you are running the Windows 7 operating system, you may need to install a "hotfix" from Microsoft to fix the key functionality.
    Navigate to the link entitled "Microsoft Support: Some Function Keys do not Work Correctly." (See Below.)
    Some function keys or keyboard shortcuts do not work correctly on a computer that is running Windows 7
    http://support.microsoft.com/kb/975741
    Resolve unexpected Function (F1 - F12) or other special key behavior on a Microsoft keyboard
    http://support.microsoft.com/kb/894513
    Click on "View and request hotfix downloads" located beneath the title of the article to access the Microsoft Hotfix database.
    Agree to the terms and conditions, then download the hotfix.
    When the download is finished, run the downloaded file and follow the on-screen instructions.
    You may need to restart your computer after the installation is complete.
    Your function keys should now work properly.
    0helpful
    1answer

    Why wont my fn button

    Function keys are special keys used for assigning program shortcuts and specialty tasks to the keyboard.
    They are located at the top of most keyboards and labeled "F1" through "F12."
    Some keyboards may only feature 10 function keys, while others may have as many as 18. These keys often go unutilized by the average computer user, but they may have very important tasks for some users, which can lead to problems when the keys do not respond.
    Fixing nonresponsive or malfunctioning function keys is quite simple, and should only take a few minutes.

    Connect your keyboard to your computer, and power it up.
    Open a program that uses the function keys such as Microsoft Word or Microsoft Excel. Check your keyboard for an "F-Lock" or "Function Lock" key.
    This key is used to toggle function-key support; when it is toggled on, the function keys will not work.
    Press the "F-Lock" key and then try using a function key in the selected program. "F1" is a good key to test, because it is set to open a "Help" document in all Microsoft software.
    If the key does not work, press the "F-Lock" key a second time, and test the keys again.
    If the keys still do not work and you are running the Windows 7 operating system, you may need to install a "hotfix" from Microsoft to fix the key functionality.
    Navigate to the link entitled "Microsoft Support: Some Function Keys do not Work Correctly." (See Below.)
    Some function keys or keyboard shortcuts do not work correctly on a computer that is running Windows 7
    http://support.microsoft.com/kb/975741
    Resolve unexpected Function (F1 - F12) or other special key behavior on a Microsoft keyboard
    http://support.microsoft.com/kb/894513
    Click on "View and request hotfix downloads" located beneath the title of the article to access the Microsoft Hotfix database.
    Agree to the terms and conditions, then download the hotfix.
    When the download is finished, run the downloaded file and follow the on-screen instructions.
    You may need to restart your computer after the installation is complete.
    Your function keys should now work properly.
    0helpful
    2answers

    My Samsung laptop's (np-r430-jb01ae) function keys are not working. how could i solve it?

    Step 1:
    Function keys are special keys used for assigning program shortcuts and specialty tasks to the keyboard. They are located at the top of most keyboards and labeled "F1" through "F12." Some keyboards may only feature 10 function keys, while others may have as many as 18. These keys often go unutilized by the average computer user, but they may have very important tasks for some users, which can lead to problems when the keys do not respond. Fixing nonresponsive or malfunctioning function keys is quite simple, and should only take a few minutes.

    Connect your keyboard to your computer, and power it up. Open a program that uses the function keys such as Microsoft Word or Microsoft Excel. Check your keyboard for an "F-Lock" or "Function Lock" key. This key is used to toggle function-key support; when it is toggled on, the function keys will not work. Press the "F-Lock" key and then try using a function key in the selected program. "F1" is a good key to test, because it is set to open a "Help" document in all Microsoft software. If the key does not work, press the "F-Lock" key a second time, and test the keys again. If the keys still do not work and you are running the Windows 7 operating system, you may need to install a "hotfix" from Microsoft to fix the key functionality. Navigate to the link entitled "Microsoft Support: Some Function Keys do not Work Correctly." (See Below.) Some function keys or keyboard shortcuts do not work correctly on a computer that is running Windows 7 http://support.microsoft.com/kb/975741 Resolve unexpected Function (F1 - F12) or other special key behavior on a Microsoft keyboard http://support.microsoft.com/kb/894513 Click on "View and request hotfix downloads" located beneath the title of the article to access the Microsoft Hotfix database. Agree to the terms and conditions, then download the hotfix. When the download is finished, run the downloaded file and follow the on-screen instructions. You may need to restart your computer after the installation is complete. Your function keys should now work properly.
    0helpful
    1answer

    Hotkeys not working properly

    Function keys are special keys used for assigning program shortcuts and specialty tasks to the keyboard. They are located at the top of most keyboards and labeled "F1" through "F12." Some keyboards may only feature 10 function keys, while others may have as many as 18. These keys often go unutilized by the average computer user, but they may have very important tasks for some users, which can lead to problems when the keys do not respond. Fixing nonresponsive or malfunctioning function keys is quite simple, and should only take a few minutes.

    Connect your keyboard to your computer, and power it up. Open a program that uses the function keys such as Microsoft Word or Microsoft Excel. Check your keyboard for an "F-Lock" or "Function Lock" key. This key is used to toggle function-key support; when it is toggled on, the function keys will not work. Press the "F-Lock" key and then try using a function key in the selected program. "F1" is a good key to test, because it is set to open a "Help" document in all Microsoft software. If the key does not work, press the "F-Lock" key a second time, and test the keys again. If the keys still do not work and you are running the Windows 7 operating system, you may need to install a "hotfix" from Microsoft to fix the key functionality. Navigate to the link entitled "Microsoft Support: Some Function Keys do not Work Correctly." (See Below.) http://support.microsoft.com/kb/975741 Click on "View and request hotfix downloads" located beneath the title of the article to access the Microsoft Hotfix database. Agree to the terms and conditions, then download the hotfix. When the download is finished, run the downloaded file and follow the on-screen instructions. You may need to restart your computer after the installation is complete. Your function keys should now work properly.
    1helpful
    1answer

    Re HP wireless Elite keyboard (RK713A): I am using it with a Sony notebook (Windows 7) - can the F9-F11 keys somehow remapped to something useful eg. open Outlook etc. ? (Registry?) Thanks!

    Here's the Microsoft way - note that all Win7 keyboard shortcuts begin with CTRL-ALT-(your shortcut key here).

    Note also that a desktop shortcut must already exist to which to be invoked by the keyboard shortcut.....

    http://windows.microsoft.com/en-us/windows-vista/Create-keyboard-shortcuts-to-open-programs

    -------------------------------------------------------------------------------
    The way the Internet community does it:
    www.autohotkey.com - freeware - allows you to "package" a number of
    keystrokes into a "keyboard macro" and invoke that macro thru
    the use of a "hotkey." Keyboard macros can be as short as one
    function key, but some Win7 function keys cannot be ove-written, such as F5
    Not finding what you are looking for?

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