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Account recovery xbox live

I need to do an account recovery cos ive recently moved .How can i access recovery account when it wont let me connect live ?

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Call them

Posted on Sep 01, 2008

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Posted on Jan 02, 2017

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Who do i get in contact with wen i forgot my microsoft password to my xbox 360


Although you can sign into Xbox LIVE without the need for your LIVE password, you cannot add Microsoft points or buy games without entering your LIVE account information.

All Xbox LIVE accounts are tied into your Microsoft Windows Live account. If you forgot your Windows Live email and password, you can reset your password, but not your email.

Since your email was used to register you to the LIVE network, you had to have used a legitimate email address when you signed up.

Visit the Windows Live login page (see Link Below).
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1294394625&rver=6.1.6206.0&wp=SAPI&wreply=https://account.live.com/&lc=1033&id=38936

Click "Sign in." Click the "Forgot your password?" link.
Select "I forgot my password" and "Reset your password."


Enter the email address you think you used for Xbox LIVE. Continue entering email addresses that you've used in the past.

Once you enter the correct one, a new page will appear.
You can guess your email as many times as you want.

Select "Email me a reset link."
Click "Next."

Open the email account you send the password to.
If you forgot your password to that email, use the email client's password recovery tool.

Open the "Xbox LIVE" email and click on the provided link.
The link will redirect you to the password reset page.

Enter your new password twice.
Click "Next."

Turn on your Xbox 360 and sign into your Xbox LIVE profile. You should be able to enter your new information to log on to your account and access anything on Xbox LIVE, such as buying a game.

Mar 05, 2014 | Video Game Consoles & Games

2 Answers

Can I transfer downloaded games from my old xbox360 to my new xbox360


If your console was recently repaired or if you've purchased a new console, use the license transfer option on your console to transfer content licenses. Here's how:
  • On your console, sign in to Xbox Live using the gamertag that you used to purchase the content.Don't know your gamertag? See Download, move, or delete your Xbox Live profile.
  • Need to find your Microsoft account? See Find your Microsoft account.
  • Can't remember the password for your Microsoft account? See Recover your Microsoft account password.

  1. Go to Settings and select Account.
  2. Under Your Billing Options, select License Transfer.
  3. Follow the instructions to transfer the content licenses.
  4. After the licenses are transferred, you need to download the content again to update the local licenses. For information about how to do this, see Download content you've previously purchased.
After you follow these steps, content can be used by other profiles on your console and when you're not connected to Xbox Live.

Jan 29, 2014 | Microsoft Xbox 360 Console

1 Answer

How to connect to xbox live


Connect your xbox to a router that has an Internet connection using either a standard network cable, or an xbox wireless adapter. Upon starting your xbox you should have access to the live services (you may need to sign up for an xbox live account)

Dec 25, 2011 | Microsoft Xbox 360 Console

2 Answers

My xbox said that it cant connect and to try again


this also happens when you recover you gamer tag too many times, its a safety thing, go to live.com sign in an you will have a message follow the steps to re activate your account, sill i know but it worked for me...

Jun 12, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont connect to xbox live and ive tried everthing


things you can do..... first start by connecting your 360 to the router and run a test through the system setting menu on your 360 dash board.... to do this go to system setting menu and select the network setting menu.... after selecting network setting there should be an option to test you`xbox live connection.... this is the first step in trouble shooting.... if your xbox connects to the network or router than the problem may be in the Internet connection.... after you have a connection between the xbox and the router... connect the router to the Internet and run the the test again... if you are connected to the network and the internet but still not to xbox live try doing a system update to update your system with xbox live.... after doing all of these steps you may have purchased and xbox that has been banned from xbox live and will not be able to join xbox live..... a more simple solution is that you may not have an xbox live account and simply need to set one up... this can be done through the xbox or you can go to www.xbox.com and set up a live account... you can also find FAQ's and trouble shooting steps there

Apr 22, 2010 | Microsoft Xbox 360 Console

1 Answer

Setting up xbox live


Have you tried testing the connection with your xbox (system settings/network settings). where does it fail? Also make sure your router is set up to hand out IP addresses

Mar 29, 2009 | Microsoft Xbox 360 White Console

1 Answer

Xbox wont connect to xbox live


This problem indicates that there is a error with your account. I suggest going to http://www.xbox.com/ and seeing if you can log in there. From there you should be able to access accounts and billings. Make sure your account is up to date. If it is not then do so and test xboxlive connection once more.
This should help please post if it does not.

Nov 16, 2008 | Microsoft Xbox 360 Console

2 Answers

I am unable to sign into to my live account?


Have you clicked test connection and have it tell you why it cant connect?? If it cant connect to the xbox Live and its not a connection problem, Live might be down, you could be banned, there may be an update you need. Most of the time you cant connect there may be a temporary maintenance for live. If you still cant connect call xbox customer support and ask about your account.

Sep 20, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live subscription


Xbox support perhaps? I belive they'll be best fit to get you thru.

Mar 16, 2008 | Microsoft Xbox Console

2 Answers

Hi, I need Someones help with my xbox live


i read that xbox live was going to be down tonight for maitenence
so thats probably it

Nov 13, 2007 | Microsoft Xbox 360 Console

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