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I need to download the file ARCSOFT for a WESTERN DIGITAL external hard drive. Is this possible

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You are referring to a software which was preloaded on your hard drive and it appears you lost this program. Western Digital provides on their website a few tools, but not the preloaded programs on your drive (except for the backup program tools intially installed.

I reccomend calling Western Digital and ask them how to obtain this software.

Posted on Aug 25, 2008

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Posted on Jan 02, 2017

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WDH1U5000N data recovery


Use this data recovery program: http://www.asoftech.com/adr/
You can find it in magazines or on a internet...
It is a simple, fast program which thorough scan the computer, which allows you to recover lost files
Do not use the machines to take more photos before you have recovered or is likely to override the old and losing it all ....
The program can also use it to retrieve other types of files such as music and video.

Jul 12, 2012 | Western Digital My Book Essential 500GB...

Tip

How to Recover Data from Western Digital Hard Drive


Part 1. Some common causes of data loss on Western Digital Hard Drive
Western Digital delivers high quality and high-performance hard drives in the industry. There is no doubt about the quality of these hard drives. But even the Western Digital hard drive users can lose their precious data stored on their hard drives. When something like data loss occurs with you, use the Western Digital hard drive recovery to recover your lost data. But you also need to learn the causes of the Western Digital data loss before performing the WD data recovery as it will help you prevent future data losses. There are various reasons that can lead to data loss on your Western Digital internal or external hard drives. For example,
  • Accidental deletion
  • Accidentally formatted Western Digital Hard Drive
  • Wrongly format or lost partition
  • Unrecognized and inaccessible drives
  • File system corruption
  • Eject or power off WD drive improperly
  • Virus attack
Part 2. How to Recover Data from Western Digital Hard Drive
External hard drives are more susceptible to data losses than internal hard drives as they are connected and disconnected to various computers in their lifetime. Data losses are as common on Western Digital external hard drive as on other hard drives. But data is not deleted from a hard drive permanently but only the link to the data is deleted from the register, making it inaccessible. The file will remain on the drive until it is overwritten by new files and data recovery software makes use of this principle to recover data from Western Digital external hard drive.
You just need to use the correct Western Digital hard drive data recovery that can help you recover your data safely from your Western Digital portable hard drive. We have found that Recoverit is the best tool for data recovery on WD external hard drive.

Why Choose Recoverit Data Recovery?

Recoverit is a propriety data recovery tool from the global leader in the Application software development - Wondershare. If you ever face data loss on your Western Digital hard drive, then you can use the Recoverit data recovery tool to get back any data was lost caused of accidental deletion, formatted, WD hard Drive corrupted or inaccessible, virus attacked and power failure, etc. It is the fastest and the most effective data recovery tool currently available in the market.
Step by Step Guide to Recover Data from Western Digital Hard Drive

First you need to simply download and install the Recoverit data recovery tool and then launch the Recoverit application on your computer after installation. You can choose Window version or Mac version of Recoverit according to your system. Here we take Windows version as example. After that, you can follow the steps below carefully to recover data from Western Digital external hard drive.
  • Step 1 Connect your WD external hard drive to the computer using suitable cables.
  • Step 2 At the interface of Western Digital data recovery application, select "External Devices Recovery" module to recover data from Western Digital external hard drive.
  • Step 3 On the "External Devices Recovery" screen, select the Western Digital hard disk and click the "Start" button. Recoverit Western Digital data recovery will start a quick scan on your Western Digital external hard drive for lost files.
  • Step 4 After the quick scan, you can preview the files that are found on the drive. If the files you want are not there, click "All-Around Recovery" to start a Deep Scan.
  • Step 5 Deep scan will find all recoverable files on your Western Digital external hard drive. Preview and select the files that you want to recover and then click on "Recover" button to restore them on your computer.

Part 3. WD external hard drive not recognized. How to Fix?

While using the WD external hard drive, users may go through issues like hard disk not recognized. A variety of reasons can result in a Western Digital external hard drive not recognized. Some of the common troubleshooting is discussed below.

1) Change the USB port or connect it with another new/available USB cable
There are common chances that your WD external drive fails to be detected to show up in your computer. In such case, you have to change the USB port or connect your hard drive by using a new USB cable. In general, the issues like WD external hard drive not recognized easily gets fixed by these measures.

2) Scan and clean up possible virus or malware
Virus attack is a serious issue when people connect their WD external hard drive to other computers. The hard drive gets easily affected when attacked by a virus, which hampers its functioning and makes you unable to access the data available on the hard drive. This makes it vital to remove the malware or virus available on your PC and WD hard drive. By scanning it with reliable anti-virus software you can easily remove the virus or malware.

3) Turn on USB Root Hub to make WD external hard drive recognizable
To troubleshoot the problem like WD external hard drive not recognized, you can turn on USB Root Hub to make it recognizable.
  • Select Start and type devmgmt.msc, then press Enter.
  • Open up the Device Manager and expand the USB controllers.
  • Now, right click on the USB Root Hub, select Properties and then head to Power Management.
  • Uncheck the box saying "Allow the computer to turn off this device to save the power".
  • Use this process repeatedly to turn on all the USB Root hubs displayed on the list. After that, restart your computer and the WD external hard drive should appear on your PC.

4) Check Disk Management
You can try checking the Disk management utility to see if the hard drive is showing up there or not. A drive may not be showing up because it hasn't been assigned a drive letter or assigned an already existing one. You can change the Drive letter of your Western Digital external hard drive to fix the issue.
To change the drive letter of the hard drive follow the below steps.
  • Press Windows + R to start the Run command.
  • Type Diskmgmt.msc and press enter to start the Disk management.
  • Now, find your WD external hard disk and right click on it and select Change Drive letter and path.
  • Then, assign a new drive letter to your WD external hard and click OK to save the changes.
  • After doing that, the following letter will be assigned to your Western Digital external hard drive and it will show up on the computer.
Part 4. Useful Tips to protect your WD hard disk

1) Do not add new data - Do not add any new files to the WD disk after data loss from Western Digital external hard drive. This can overwrite the files that can be recovered from the hard disk and you will permanently lose all the data. Hence, before you find out and recover all the lost data on your hard disk, stop adding new content on it. This will improve your chances of recovery.

2) Use Antivirus software - Regularly scan your WD hard drive with authorized antivirus software to help remove possible viruses from your WD external hard drive. By scanning and removing viruses from your computer regularly, your computer will be healthy and free from any file corruption that could lead to data loss.

3) Eject WD hard drive by using "safe remove" option - Never unplug or disconnect your WD hard drive abruptly as sudden removal may not give it enough time to save the status and lead to file system corruption. Always eject the WD external hard drive using the "Safe Remove" option to prevent data loss from sudden ejection.

4) Save the files to another hard disk or storage device after recovery - Always save the recovered files on another hard disk or storage device to ensure 100% recovery. This is because there is still a risk of data loss when you recover the files on the original location. Even if the drive itself has no problems, there is a chance of data loss when you recover files on the same location as it can overwrite the files that are to be recovered and you will permanently lose them.

No doubt Western Digital produces the best quality hard drives, but even they are as susceptible to data losses as other hard drives in the market. You may get really troubled when you lose your precious data due to virus attacks, accident deletion, hard drive corruption, lost partition and other reasons. In this case, you can use the Recoverit WD data recovery tool to recover data from an external hard drive, including Western Digital hard drive within just several clicks.
Best Way to Recover Data from Western Digital Hard Drive

on Jun 08, 2018 | Data Recovery Software Computers &...

5 Answers

I lost files and need them recovered ASAP. recover files from a Western Digital Passport, 500 GB external hard drive.


All your files are still stored on the hard drive.They're just invisible or inaccessible.You can recover them with data recovery software.
http://www.asoftech.com/adr/
I used this one to recover files from my infected laptop and it worked.Anyway,you can download it and scan your hard drive for free to preview whether you can recover your data.

you can refer to this video tutorial that helped me before

Nov 25, 2011 | Western Digital Computers & Internet

4 Answers

I have a w.d. external HD all my files is gone, so how can i get it again? but if i check the propeties the used space is it there.. so how can get back again?


To recover your WD files, please follow the below steps:

First thing first - STOP using your WD drive immediately! If you continue using the disk drive, you significantly increase the risk that the files you want to recover will be lost forever due to overwritten. Every new file or action will take up more "free space" and reduce your chances of retrieving your deleted files from WD. So really, you need to act quickly.

The next step - get a good HDD data recovery software to retrieve the data as most as possible.

Learn more from: http://www.western-digital-data-recovery.com/

Jun 05, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

I HAD Western Digital My Book Essential 1TB External USB 2.0 Hard Drive ON M PC AND I CONECT WESTERN DIGITAL MY PASSPORT AND RUN THE AUTO FROM THIS SOMETHING LIKE WD SMART.... AND NOW MY Western Digital My...


Your WD HDD have been attacted by viruses for your computer or outside computer where you used it last. Make sure that you have an up to date antivirus software, scan your computer or the external hard drive, explore your computer, go to tools - folder options under view files & folders select show hidden files and folders apply and ok it.

May 18, 2011 | Western Digital My Book Essential 1TB...

1 Answer

Unit downloaded fine ad the did the back up of the drive fine.started the updates and the firmware stopped and then the drive locked up how to access the drive again after reboot nothing shows G: F:


  1. To restore the Western Digital icon to the drive letter for the external drive in "My Computer".
  2. Please go to the Western Digital Download Library and download the WD Logo Icon which has a file name of External Icon.zip when you download it.
  3. Save the file to your desktop and use a file compression software like Winzip to extract the files inside the .zip file to your desktop. When it's unzipped, it will create a folder named "ExternalIcon" on your desktop.
  4. Double-click on the ExternalIcon folder. It will open a Windows Explorer showing a folder named, Autorun, and a file named, Autorun.inf.Double-click on My Computer and it will open.
  5. Double-click on the driver letter that represents the Western Digital drive you want the icon on and it will open.
  6. Highlight the Autorun folder and the Autorun.inf file. Right-click on them, and left-click on Cut when the Menu appears.
  7. Right-click in the open space of the drive that you opened in the new Explorer window, and then left-click on Paste.
  8. Close both Explorer windows, safely remove the external hard drive by using the Safely Remove icon in the system tray, shut down the computer, and unplug the external drive from the computer.
  9. After you reboot into Windows, reconnect the external drive to the computer again, and the Western Digital Icon should now be displayed with the drive letter in My Computer.

If these steps do not correct the problem, you will need to re-format your External Hard Drive ***WARNING*** FORMATTING A HARD DRIVE WILL ERASE, YOU WILL LOSE, ALL DATA

Mar 18, 2011 | Western Digital My Book Essential 500GB...

1 Answer

Mac not recognizing External Western Digital HD.


the problem is that your western digital operates using the NTFS (New Technology File System) which is the standard file system of Windows. Apple macs is not interopable with native NTFS therefore you need to install a read-write NTFS file-system driver on your mac.

an excellent free mac NTFS driver can be found here-
http://mac.softpedia.com/get/System-Utilities/NTFS-3G.shtml

download and install the software then restart your mac.

//javaftper

Jun 02, 2009 | Western Digital My Book Essential 1TB...

1 Answer

External Hard drives


I will recommend you to use Western Digital I my self alos using a western Digital and its very reliable to use , So I will go for buying that one and it will be a big help for you...

Hope that helps.......

Aug 18, 2008 | Computers & Internet

6 Answers

Is there a way to recover lost data from my Western Digital My Book??


Yes, there is a way to recover lost data from a WD drive.

First thing first - STOP using your WD drive immediately! If you continue using the disk drive, you significantly increase the risk that the files you want to recover will be lost forever due to overwritten. Every new file or action will take up more "free space" and reduce your chances of retrieving your deleted files from WD.

The next step - get a good HDD data recovery software to retrieve the data as most as possible.

Learn more from: http://www.western-digital-data-recovery.com/

Best regards!

Jan 06, 2008 | Western Digital My Book Essential Edition...

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