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When I click on the install wizard to install my printer. It keep saying couldn't install because the wizard cannot find the necessary software. What does that mean?

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It means you need to download the driver software to install the printer on your system.
Ask a new question posting printer on model number, and ask how to download and install driver software for your model, driver requests are usually answered quickly.

Posted on Aug 25, 2008

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3 Answers

How do i install a hp deskjet f 4280 all in one manually ?


You can't. There is too much software that controls the printer, cartridges, plus of course the Windows Drivers.

Software, Drivers and Manual in the link.

HP Deskjet F4280 All in One Printer

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Brother hl-5280dw printer just stopped printing. pc says doc failed to print - printer error or busy. test pages work directly from printer but printer does not recognize that documents are being sent to...


hi try re installing the software of the printer .completely uninstall first the previous software of your printer then install it again.to begin with the installation do no connect first the printer usb cable run first the CD the follow the wizard instruction installation.wait till the wizard prompt you to connect the printer and power it on.in this process the computer will automatically search your printer.then click next.until installation is successful.
you can also replace your USB connector for your printer if the computer cannot detect your printer..
good luck!

Jul 08, 2011 | Brother HL-5280DW Laser Printer

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Scanner doesn't work. It says no scan options,


You can check if the scanner driver is still installed by going to Control Panel\Scanners and cameras (if you have windows vista, you need to be in "classic view" in control panel)

If you see the HP scanner listed there, you can double click on it to run the windows scan wizard.
If this works you just need to find some scanning software, not necessary the HP one.

If there is no scanner listed, you will need to download the software and drivers which you can most likely find on the HP website.

Mar 25, 2010 | HP OfficeJet 6210 All-In-One InkJet...

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I have purchased a Lexmark X4690 but it came without the CD and I would like to use the OCR software that it shows on the menu, is there any way to obtain the CD please?


Hi.

Lexmark does not distribute replacement install disk for all models.

Contact Lexmark here, to see if the disk for your printer is available.

If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading, find the file,double click on the file ,then if you get in troubles, follow the instructions below to reset and reinstall drivers:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website, or use the disk and run the install file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.

OCR software is included on software and driver downloads.


If you already have driver installed and printer working you can also download a free OCR software.

See:SimpleOCR - freeware OCR

Nov 04, 2009 | Lexmark X4690 Wireless InkJet Printer

1 Answer

Says unable to print


If you're using Widows XP, the solution may be the driver installation. On some printers, the drivers seem to install properly, but don't enable the printer.

Start by completely uninstalling the printer, and manually delete the drivers if necessary. Then put your driver disk into the CD drive, but when the installer comes up click EXIT or CANCEL.

You then need to go into Control Panel and open the Printers icon. Click on "install new printer" and follow the wizard until it gets to the where it says "install automatically" or "search for drivers". That is where you specify that you have the disk and follow the instructions to point the installer to the location of the printer driver disk. Then select the proper printer and let the system install the drivers that way. Most of the time with Brother Printers that will work.

Jul 17, 2009 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

Canon PIXMA MP190 'not responding'


There are possible causes of this not responding status message you get. you will try out these option i have listed here and see which one resolves the problem. after each one, try to print from a file and from the web.
1. Configure driver to correct printer port
On the 'Ports' tab of 'Printer Properties' window, select the correct port for the printer driver.
From the Windows desktop, open the printer's properties window.
Click the Ports tab.
Below 'Print to the following port(s)' section, select the port to which your printer is connected.
Click 'Apply' to accept the changes.

Click General tab and then click 'Print Test Page' to confirm the changes corrected the issue.
2. Checking USB Connections
You should disconnect and reconnect the USB cable at both ends to ensure there is a secure connection on the device side as well as the computer side. It may also be necessary to try a different USB port on the computer. Additionally, you may need to disconnect other USB devices, temporarily, in order to determine if a conflict exists.
Disconnect one end of the cable and then reseat it ensuring the cable is firmly seated into the USB port. If the USB cable is plugged into a hub instead of directly into the computer, try connecting the USB cable directly into the computer.
Repeat step one to reseat the cable on the other end.
3. If there is still no communication, then it may be necessary to try a different USB cable or a different port on the computer.
when you are through, restart the system.
4. Uninstall and Reinstall the Driver
If the MP Navigator or the MP drivers are no longer required, or if they are not installed correctly, uninstall them.
Caution: Uninstalling means deleting software, such as MP drivers, from the computer. Once the software has been deleted the unit cannot be used through the computer until the software has been reinstalled.
Note: Login as a user with Administrator privileges to uninstall . Turn off any programs running in the background, such as antivirus programs and firewalls before begining.
Select 'Program' (for Windows 2000), or 'All Programs' (for Windows XP / Vista) from the Start menu.
Select the name of the printer model to remove and select 'Uninstall.'
When the MP Drivers Uninstaller window is displayed, click 'Perform.'
When the confirmation window is displayed, click 'Yes.'
When the Uninstallation Complete window is displayed, click 'Complete.'
5. Reinstall the Drivers
Note:
The MP drivers can be installed using Easy Install or Custom Install.
Easy Install automatically installs the software which is in the CD-ROM.
This method is recommended if you are a first-time user.
Custom Install allows you to select the software programs from MP Drivers, Application Software, and On-screen Manual.
Login as a user with Administrator privileges to install on WindowsXP/Vista/2000.
Close any antivirus software that may be running prior to installing the drivers.
Turn off the printer and disconnect the cable connecting the computer and the printer.
Insert CD-ROM in the computer. (The CD-ROM will start automatically and the following window will be displayed on the screen.)
If the setup program does not start automatically, click 'Start' and go to 'My Computer', then double-click the CD-ROM icon.
If you use Windows Vista, select 'Computer' from the Start menu, then double-click the icon of the CD-ROM.
At the main installation window, click 'Easy Install' or 'Custom Install'.
When selecting Easy Install:
(A) Click 'Easy Install'.
(B) Click 'Install' in the following window.

* Display varies according to the printer model.
When selecting Custom Install:
(A) Click 'Custom Install'.
(B) When the following window is displayed, click 'MP Drivers' and the application software to be installed, and then click 'Next'.
* Display varies according to the printer model.
When the License Agreement window is displayed, read the content carefully and click 'Yes'.
The installation will start.
Messages may be displayed during the installation of the application software.
Follow the instructions on the window and continue the installation.

When the Printer Connection window appears, connect the printer to the computer and power on the printer.
Note: If the installation cannot proceed even after 2 minutes, stop the installation by following the procedures below and start from the beginning again.
1) Click 'Cancel' at the Printer Connection window then click 'Start Over' at the Installation Failure window.
2) At the window to install the driver / applications appears, click 'Back' then click 'Exit'.
3) Restart the computer.
4) Install the printer driver again.

For Windows XP, at the Welcome to the Found New Hardware Wizard dialog box, confirm Install the software automatically (Recommended) is selected, then click 'Next'.
Note: The Welcome to the Found New Hardware Wizard dialog box may be behind the Printer Connection window.
In this case, click 'Found New Hardware Wizard' button on the task bar to display the window.

After the files are copied automatically and the dialog box Completing Found New Hardware Wizard window appears, click 'Finish'.

If the Welcome to the Found New Hardware Wizard dialog box appears again, click 'Finish' again.

At the Print Head Alignment window, click 'Execute'.
Note:
* The Execute button may not appear for all models. In that case, skip to step 13.
* The Print Head Alignment can also be done after the installation of the printer driver.

When the Start Print Head Alignment window appears, load one sheet of A4 or letter size plain paper in the sheet feeder and click 'Print Head Alignment'.

At the Do not start another operation until current one has finished dialog box, click 'OK'.

When the pattern is printed, click 'Next' at the Print Head Alignment dialog box.

At the Installation Results dialog box, check the content then click 'Next'.

The installation of the MP drivers and application has completed. Proceed to the Canon user registration.

If you want to register now, click 'Register'. If not, click 'Next'.
Registration can be done after the MP drivers installation.

Then, Inkjet Extended Survey Program will be launched. If you agree, click 'Agree'. If you do not agree, click 'Do not agree'.

At the Installation completed successfully dialog box, click 'Exit'.

Note: When the Restart button appears, confirm that Restart the system now (recommended) is checked then click 'Restart'.

May 22, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Cant instal the printer to mi computer


Setting up or installing a printer in Microsoft Windows. Issue:Setting up or installing a printer in Microsoft Windows.
Solution:There are two different methods a user can install a printer in Microsoft Windows. Below is additional information about each of these methods listed in the order we believe a user should try installing their printer in Microsoft Windows.
Before being able to install your printer you must have the software that was included with the printer. If you've lost the software for your printer you can download the drivers for your printer and use the drivers to install your printer. A listing of printer manufacturers and links to their associated drivers pages can be found on our printer drivers page.
Setup a printer using printer software
Every printer should come with the software used to install a printer in Windows. Although not all installations are the same the steps for installing this software should be similar to the below steps.
  1. Connect the printer to the computer and a power outlet and make sure it's on.
  2. Insert the CD that was included with the printer. If the CD does not automatically start the install program open My Computer, double-click on the CD drive, and then the Setup or Install file.
  3. Follow the installation wizard and your printer and its associated software should be installed successfully.
Installing a printer only using the drivers
In addition to the above steps a users can install a printer in Windows only using the printer drivers. This is recommended if you only want the printer to be installed but not the additional printer software programs that are often included with the installation and/or you've download drivers.
A listing of printer drivers and software downloads can be found through our printer drivers page.
Note: if you've installed the printer doing the above steps these steps should not be necessary unless you encountered errors.
  1. Connect the printer to the computer and a power outlet and make sure it's on.
  2. Click Start, Settings, and Control Panel.
  3. In the control panel double-click the Printers or Printers and Fax icon.
  4. In the Printers window click the Add a printer icon.
  5. After completing the above steps the Windows Printer Wizard will appear. Click Next, to start the wizard.
  6. Windows will prompt you if you're installing a Local or Network printer. If the printer is connected to your computer choose Local printer attached to this computer and click Next.
  7. When prompted for the location of the drivers for the printer. Browse the computer to the directory of your drivers or point it to the CD that was included with your printer.
Testing the printer
After the printer has been installed in Windows you can use Windows to print a self-test page to make sure the printer is working by following the below steps.
Microsoft Windows 98, 2000, ME, XP, 2003, and Vista users
  1. Click Start, Settings, and open Control Panel.
  2. Double-click the Printers or Printers and Fax icon.
  3. Right-click on the Printer you wish to test and click Properties. If you do not see your printer listed your printer is not installed. Seedocument CH000939 for additional information about installing a printer in Windows.
  4. In the Printers Properties window click the Print Test Page button.
  5. If the printer is able to print a test page, you're printer is installed and setup properly. However, if you're unable to print in other programs it's possible that the program you're attempting to print from has issues.

Mar 23, 2009 | Office Equipment & Supplies

1 Answer

Lost installation CD for printer


whats the model number of printer

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Lexmzrk Z605 Printer missing cd for installation


i lost my installation cd for my Z605 printer..how can i install the software aswell.it will not respond without it.


thanks!

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1 Answer

Lost cd for HP PSC 1410 all in one printer


If you do not have the disk you download software from Internet, follow instructions below,

Click right here.

A web page will open, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
Afterdownloading, find thefile, double click on the file, if you get introubles ,then follow instructions below to reset and reinstall:


  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website and run the file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.

Sep 13, 2008 | Office Equipment & Supplies

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