Question about Altec Lansing IM7 (WMM137039)

4 Answers

IM7 docking cradle

The docking cradle on the iM7 was pulled open instead of being pushed to open. The cradle will not close now. The unit still plays fine but you have to tilt the unit to read the i-pod.

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  • Anonymous Sep 04, 2008

    ditto, exact, same. looking for solution, parts, etc

  • hansmeu Oct 10, 2008

    same problem

  • Anonymous Oct 11, 2008

    Same thing here. Does anyone know where I can get it repaired?

  • POfart Nov 12, 2008

    Picked up unit by the cradle by accident and now it will not latch. A-L says they have no repair facitlities. Who does?

  • RickGreens44 Nov 24, 2008

    mthomson79,

    Thank you so much. I will check it out and let you know how it goes.

    -Out for now-

    rickgreens44

  • kmartin683 Dec 12, 2008

    mthomson79 - I've got the same issue with my IM7 - I love your clever solution - can you tell me what a desk-top computer case is?

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I also had my latch broken. I called the latch manufacturer and they sent me a "sample" pack of latches since you can only buy in large quantities; so I now have ten of them. I love my IM7 and will be happy to share my latches if anyone needs one.

Posted on Jul 15, 2011

  • 4 more comments 
  • ckasper1 Sep 11, 2011

    Hi, I have the same problem with the latch. If you still have any extra could you contact me at christopher.kasper@gmail.com. Thanks much.

  • kiwimc Sep 18, 2011

    Hi, I too have the same problem - do you have a spare latch left - I may be contacted at scott.mcfarlane@nokia.com. Cheers Scott

  • Tony Rozzi
    Tony Rozzi Sep 26, 2011

    Any latches still available? Our IM7 is suffering the same problem...trozzi@gmail.com

  • Douglas Oct 02, 2011

    Same thing with me. I would also greatly appreciate it if you had a latch you could part with. You can contact me at djms28@yahoo.com. Thanks!!

  • bernard ainoje Nov 13, 2011

    my iM7 is now suffering same problem. Please do you still have any of these latches left? Also how were you able to disassemble and fix it? Thanks to please contact me through: bainoje@slb.com. I'd appreciate any assistance because I really love this unit.

  • Don Wong
    Don Wong Mar 22, 2012

    Hi, just wondering if someone could help me with this problem as well, or with a spare latch. The solution using a clasp from a computer case sounds like it could work also. Has anyone else tried it with success? Any help would be much appreciated! Thanks. - Don - thatbloke@gmail.com

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After much searching on the internet for a replacement clip/clasp part, and not finding anything, I realized that I had an old desk-top computer case from Fry's Electronics that has two plastic doors on the front of it that use the same clasp part to hold them shut. I was able to remove the broken clasp from the IM-7 using a small pair of pliers and a very small flat-head screwdriver, and pop the used part in from the computer case, and it works perfectly. It's literally the same part. Not only that, but I have one more clasp to use should this one break as well. Hope this helps. -- Mike

mthomson79@gmail.com

Posted on Nov 24, 2008

  • Natalie
    Natalie Oct 08, 2011

    Do you know how to pull out the dock cradle? Better yet how can I dissassemble the im7 properly? I've tried the obvious screws already and can't seem to figure it ougt., Thank you.

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I've found a solution. The latch is the black piece of plastic behind the door with a claw sticking out. Most likely you have broken the catch inside this part so it needs replacing but don't worry, it's relatively easy to do.
1. First, email the manufacturer and and ask for a sample latch to be sent out to you. After a bit of research I finally found them. In the UK they make them in white so I ordered one of those as I think it looks better (part #DL1WH): http://www.richco-inc.com/component/jumi/search-parts.html?searchinit=true&searchtype=rohs&interest=DL-1&Submit3=Submit
2. Get a pair of thin pliers and carefully pull out the old latch. To do this pull on on any part of the outer rim. I used the lower edge. Don't worry of you damage it. You'll be throwing it away anyway. Just don't damage any of your speakers.
3. Slide the new latch into position and push into place.
4. That's it. All fixed!
:)

Posted on Aug 30, 2012

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In the US Richco, Inc. http://www.richco-inc.com/
Door Latch and Striker in the online catalogue (DL/DLS)
The latch is DL-1X on page 63 as of 9/11/2012
Thank you all for the help.
PS. at the bottom of the page on the Richco online catalogue it says,
"For free samples visit www.richco-inc.com"
I'll post again if they come through with a 10 pack of "samples" like they did for bourge and Don Wong.

Posted on Sep 11, 2012

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  • Fultronics Sep 27, 2012

    Follow-Up: Richco, Inc. comes through !!

  • Fultronics Sep 27, 2012

    Richco (US) initially said there was a 4 week lead time on the part that I would be sent a sample when they became available. 2 weeks and 2 days later I've received a dozen DL-1X samples. Constact me if you need 1. I'll try **** Wong's needle nose plier technique and let you know how it goes. Thanks !

  • Fultronics Sep 28, 2012

    For some reason I can't post my email, but it's my username at live dot com

  • Fultronics Sep 28, 2012

    I uses a pair of needle nose pliers to replace the latch last night. I was able to pull the old latch by maneuvering the pliers over the top of the opened dock door. It came in pieces, but eventually pulled away cleanly. As Don W. stated, the rim or collar to the old latch assembly was out far enough for me to grab. I pusehd a new latch into place with my relatively big fingers. There was an audible "click" as it went into its final position. I am so psyched to have a fully functional Ipod boom box again. Gratitude to bouge and Don Wong.

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