Go to the local Walmart and buy a generic controller and program it to your set. Go to MENU and follow the prompts. The remote will be less than 20 bucks, and you will have a remote that handles the TV, the VCR, the DVD, and the cable box. We go through roughly ten remotes a year. They all make the closed caption go away. One tip: don't lose the manual, or you will need to buy another remote. If the batteries fall out, or go dead, the remote will have to be reprogrammed. Underline the code numbers that work.The black box goes away when the info button on the remote is pressed.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Are you watching a DVD or the TV? If you are watching the DVD you may have to turn off Closed Captioning on the DVD. To do this go to the main menu of the DVD and look for Closed Captioning under options. Turn that off.
If the cc button on your Sharp remote control isn't turning them off then the captions may be coming from your cable box. The hidden menu to access closed captioning on the cable box is usually found by turning it off and then (yes I did say turn the cable box off) then press the menu button on the front of it immediately after turning it off. Then you navigate down to captions and disable them. When you turn the cable box back on the captions should no longer be there.
You have two options with closed caption feature.
Captions of Text
A caption is a printed version of a dialogue narration and/or sound effects of a programme. Text is information not related to the programme that appears on half of the TV screen when available.
To view Caption or Text
 Select the desired programme. Closed captioned programme are usually marked in your local TV listing as "CC"
 Press CAPTION/TEXT repeatedly to select caption or text mode.
 Press 1/2 to select the caption or text channel.
 To turn to off the closed caption feature, press CAP/TEXT repeatedly until captions or text no longer display 0n-screen.
To enable close cationing on your TV follow this:-
 Press "Menu" button on the remote control to appear "Setup" menu on the screen.
 Use "Up and Down" arrows on the remote contol to select "Captions/Text" on your screen.
 Press "Right or Left " arrows to select any one of the following options. Caption-1, Caption-2, Caption-3, Caption-4 Text-1, Text-2, Text-3, Text-4.
 Press enter to return TV viewing.
To turn the caption feature to "On" or "Off'
 Press menu key on the remote control to display "Setup" menu.
 Using "UP/DOWN" buttons to select captions on your screen.
 Press "Right or Left" arrow to switch the captions feature 'ON" or "OFF" or "EZ Mute"
 Press enter to continue.
To view captions or text:
1. Select the desired program. Closed captioned programs are
usually marked in your local TV listing as “CC.”
2. Press CAP/TEXT on the remote repeatedly to select caption or text mode.
3. Press 1/2 on remote to select the caption or text channel.
4. To turn off the closed caption feature, press CAP/TEXT
repeatedly until captions or text no longer display on-screen. I hope this helps. Thanks for using Fixya. Good luck
Determine if closed captioning is available on the program that you've selected. In your program guide, the letters "CC" should appear at the end of the description. Locate the closed captioning option on your remote. Some remotes have a "CC" button that you simply need to push to activate closed captioning Locate the closed captioning option in your television's menu if there is no "CC" button on your remote. To do this, push the "menu" button on the remote control. The closed captioning option will probably be in the same section as the language function. Set the closed captioning option to "on." Within several seconds, you should see the text appear on your screen. To use closed captioning for DVDs, look for the "CC" label on the lower back section of the DVD case where it lists audio information. Turn on your TV's closed captioning and you should see the captioning like you do on a television program. Alternately, some DVDs include English subtitles that you can turn on in the setup/language menu of the DVD.