Question about Cell Phones
Absolutely, what you need to do first though, is have your IMEI and SIM serial numbers handy from the first phone. Simply push the center, round button in the middle of the top array, and it should open to Prepaid, select that and go to the 2cd option which is IMEI and select that, and write down that number. Then do the same thing with the 3rd option, which is SIM. Once you have those 2 numbers in hand, do the same ith your new phone. Once done, call the 1 800 number for your area and speak with a represenative and they will walk you through the rest of the proscess and add your existing minutes to your new phone.
Posted on Mar 14, 2009
The same thing happened to me. Take the battery and SIM card out of the phone, then simply put them back in and turn the phone back on. Fixed the problem for me.
Posted on Jul 16, 2010
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