Question about Panasonic PV-GS500 Camcorder

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Panasonic sdr-h40p cannot connect to my pc

I have installed the videocam suite 1.0 that came with the camera and the program works fine. I plug my camera into the usp port and it wont let me select the pc connect option, it will just tell me to connect ac adaptor. So my pc cannot recognize the camera or something.... so i cannot have my movies i recorded on the pc. but if i go down to the pictbridge option it will connect to the pc just fine but i can only see the pictures on the pc. im just super frustrated because i just bought this camera and it wont connect to my stupid computer which is windows xp by the way. please help!!!

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  • Anonymous Sep 02, 2008

    you need to remove the battery and plug in the ac adaptor
    Bob


  • bjcapt3785 Sep 13, 2008

    I have the SDR-H60 Camcorder with the same issue. Windows XP Service Pac 3 is the problem that causes the VideoCam Suite Software to not work with the PC. I am also super frustrated.

  • Anonymous Jan 15, 2009

    i have the same problem....help!

  • Anonymous Feb 17, 2009

    same problem :/

  • esc84 Feb 23, 2009

    I have the exactly same problem. I bought the camcorder to take some video for my assignment. I am so frustrated now coz I can't transfer the videos to my pc. I would like to try the solution above but don't know how to initialize to safe mode and couldn't find "run". Btw I am using window vista. Can someone help me plz? thanks for your kindness.

  • jmertn Feb 23, 2009

    I have the exact same problem. Installed the software that came with the panasonic SDR H60. Plugged in the aux power cable to the camera and the usb cord to the computer and camera. I am using Windows XP. The software takes for-ev-er to load and then shows my camcorder listed on the left hand side but WON'T let me select my camcorder to unload the files/movies. It just won't let me click on it at all. I tried using Windows movie maker and it won't work , either. So I downloaded a free movie maker software...and it says "device not found". I checked on "my computer" and it shows that the camcorder IS linked to the computer as F drive. I don't understand. I am getting ready to return the camera. I have a few cute vids of my kids on it, so I hate to do that !

  • CNLEWIS61 Apr 28, 2009

    ALL ITS DOES IS TELLS ME TO DO NOTHING DURING THIS ACTION BUT NEVER DOWN LOADS THE VIDEO'S

  • jisoldi1 May 11, 2010

    I am having trouble sending pictures from the Lieca lux 3 to pc. I was told I do not need any software that it is in the camera itself. What is the easiest way to do this using the cables - I do not have a card reader.

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Hi all, i had exactly the same problem and finally managed to sort it out, here to share with u all. The AC adapter is the one looks like a battery cable which comes with the camcorder. You have to remove the battery first, and plug the AC adapter into the place where the battery was, then connect the other end to the battery charger. Now you can select the PC connect option and transfer your videos. Hope it helps. =)

Posted on Feb 23, 2009

  • Sam409111 Nov 30, 2010

    The problem that whe have not this AC adapter the one looks a battery cable, if we have this then there is no problem

  • vaso_nk
    vaso_nk Jan 09, 2012

    i connected cam with AC adapter (very hard job, with 4 wires) and it want work

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There is a download for this on the panasonic website. I had the same problem, did the download, retried and it worked. All videos downloaded. It took a LONG time but I got them.

Posted on May 21, 2009

  • camera fix May 21, 2009

    There is a download for this on the panasonic website. I had the same problem, did the download, retried and it worked. All videos downloaded. It took a LONG time but I got them.

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I do not have the ac adaptor, is the a work around to getting the movie off the HD without the AC adaptor

Posted on May 27, 2010

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Did you think to buy a FIREWIRE cable?
USB connections are only for tranfering from card, not for TAPE!

Posted on May 30, 2009

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Have you tried to connect the ac adaptor and toggle the joystick down to hdd and then push the joystick

Posted on Jan 03, 2009

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I just bought this camara and i can not sync wth the pc this sucks just got this camara and it dont work all my videos and there is nothing i can do

Posted on Dec 19, 2008

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Hey All,

I did not have any problem to install the software but I had a hard time to the files transfered to my PC. Actually I only was able to do it once and the I couldn't do it anymore. I've been trying for months and fortunately I've found a temporary work around which allows me to transfer files from the camcorder to PC with no problem.

These were the steps taken:

1-Connect the camcorder to PC
2- Initialize Windows on a Safe Mode
3- Log as Admin
4- Click on Start\Run type msconfig

In General TAB select Diagnostic Startup click on OK

5-Restart Windows on normal mode and log as your regular user

6- Start VideoCam Suite and transfer the files from camcorder

to PC with no problem

7-Repeat step 1 to 4

In General TAB select Normal Startup click on OK

8-Restart Windows on normal mode and log as your regular user

9-Start VideoCam Suite and then will be able to work

normally with software (edit and burn DVDs)


Well, it is not best solution but at least I won't be stuck with movies inside the camera. The only inconvenient it is to have to change settings every time I need transfer files from camcorder. I think I can live with that.

I hope that can help anyone.

Cheers,

Savio Silva

Posted on Nov 13, 2008

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