Question about Maytag Neptune MAH5500B Front Load Washer

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Mold smell in washer

Our washer smells of mold and our clothes and towles also have started to smell - I have cleaned as recommended - not resolving the problem

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Dear STACYN,
ngfam at you service!

I had a Neptune and found this a common problem with this washer. That's why they were discontinued!
ONCE A WEEK RUN IT WITH NO CLOTHES AND HOT WATER WITH A 1/4 CUP OF BLEACH!
BE SURE THE NEXT LOAD IE WHITE CLOTHES JUST IN CASE SOME OF THE BLEACH IS LEFT AND ONE DROP DOES NOT STAIN A SHIRT OR SO!!
THIS IS WHAT I DID FOR 2 YEARS. THEN IT BROKE FOR THE 2ND TIME AND I THREW IT OUT AND BOUGHT A SPEED QUEEN COMMERCIAL GRADE WASHER, DOES 8 LOADS A WEEK FOR 25 YEARS! ONLY COSTS $549 - 699 DEPENDING WHICH MODEL YOU BUY! READ THEIR WEB SITE! 3 YEARS PARTS AND LABOR AND 10 YEARS ON THE TRANSMISSION!
THE BST WARRANTY IN THE INDUSTRY


This sounds like it will only fixed by service

Yes sounds like you need service!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
Happy to assist you,
Neil

PS.Before you sign off!
PLEASE GIVE ME A GOOD RATING HERE ON FIXYA.COM

Posted on Aug 26, 2008

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