Question about PC Desktops

1 Answer

I cannot read my western digital external hard drive from my macintosh. Was there last week, but disapeared when I started my computer today. Any suggestions?

Posted by on

  • avarstudio Aug 25, 2008

    It sounds as if the disk is trying to spin when the power is on. Think I may be in trouble, lot of work that is irreplaceable, and not backed up.



×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 125 Answers

Unplug the power cord , have your computer boot completely then plug in your hard drive again.

This next bit is a bit unorthodox but as you plug in the power can you hear it spin up ?

if not i think that the power module inside the case is faulty

If it does spin up hopefully your macintosh can detect it now , im not to familiar with macintosh's but i think dirvers are apart of the windows world so either uninstall the drivers (if any) and reinstall if none check the usb or firewire cable is properly plugged in , if so check the usb or firewire cord works by trying it on another device or purchasing a new one and testing it on your hard drive.

If none of that works i suggest you get a replacement on warranty if the data on the disk is easily replaceable , if it isnt you can open the case, remove the hard drive and buy a external hard drive enclosure kit and use the hard drive in that.

Sorry i can't be of more assistance but the macworld is very foreign to me

Goodluck and please don't forget to rate :D

Posted on Aug 25, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

PC won't boot some external devices attached/on


some computers need to have all external drives unplugged before they will boot up because it cant tell the difference between which drive to boot from.
hope this helps.

Apr 30, 2010 | PC Desktops

1 Answer

WD Elements external hard drive not recognized/can't be found


ur vista version has a problem with usb portable devices so either u have to upgrade ur vista to the latest on or install windows 7 or down grade ur laptop and install windows xp

Jul 27, 2009 | PC Desktops

1 Answer

External Hard Drive isn't recognized on new Vista Computer


here are several possibilities
Bad Cable - Well it is probably unlikely, but I would first try another USB cable just to make sure the cable is not damaged.
2. Power Supply - Try another power supply if you have or can borrow one
3. Controller Failed – The Controller inside it has failed.
4.Drive Failure – The Hard Disk inside has failed. Drives typically have an average 5 year lifespan, some last longer and some can fail much sooner. Unfortunately, you rarely have any warning, thus the need for backups.

Mar 18, 2009 | Dell PC Desktops

1 Answer

Western Digital My Book™ Essential Edition 2.0 (1000 GB) 1 TB USB Hard Drive Cant Get The Computer To Boot Past Th Blue Screen.


Might also try changing boot settings in BIOS so the PC does not attempt to boot from USB devices, in this case the external hard disk.

Dec 15, 2008 | PC Desktops

1 Answer

I have a external hard drive from WD Elements model number wd5000. The problem with the hard drive is that when I connect it to my desktop computer the computer recognizes that a usb has been plugged but...


Well you hard drive is on its way out the door it sound like it has a case of the "tick tick tick" and well not fixable but if you have info on your hd that you want there is a temp solution but I will not provide it due to its nature and last resort untill we know that it is 100% the issue at hand.

do you have a Air conditioner or any heavy appliances on the same circut as the computer ?

if so then its probably due to a surge in the power causeing the hard drive to fail. which is also very common with computers.

if you have a hard drive that you can use in replacement it would be great if you are able to open the external drive up and replace it.

also check the Western Digital website to see if your hard drive is still under warrenty and if it is great it wont take long for them to get you a replacement once your old one has been sent. I have had this happen many many times of the years and alot of the hard drive company's that I have delt with have been great about the RMA that I do with them.

Oct 06, 2008 | PC Desktops

1 Answer

I need to download the file ARCSOFT for a WESTERN DIGITAL external hard drive. Is this possible


You are referring to a software which was preloaded on your hard drive and it appears you lost this program. Western Digital provides on their website a few tools, but not the preloaded programs on your drive (except for the backup program tools intially installed.

I reccomend calling Western Digital and ask them how to obtain this software.

Aug 25, 2008 | PC Desktops

1 Answer

External Hard drives


I will recommend you to use Western Digital I my self alos using a western Digital and its very reliable to use , So I will go for buying that one and it will be a big help for you...

Hope that helps.......

Aug 18, 2008 | PC Desktops

1 Answer

I don't know how to access my Western Digital Backup. I have no icon to click.


hi

If you have a WD Media Center, Dual-option Combo, or Dual-option USB external hard drive, you can use the Retrospect Express software that comes with the drive to create a backup schedule that will backup your data onto the drive.

To setup an automatic duplicate schedule in Retrospect Express 6.5 on a PC, please follow the instructions below.
  1. Start Retrospect Express by pressing the Automatic Backup button on the front of your Media Center external hard drive after you have installed the Retrospect software and powered on and connected the drive.

  2. You will be presented with the Western Digital Automatic Backup Wizard. Click Next to continue.

  3. Highlight the drive(s) that contains the data you wish to backup and click Next. To select multiple drives or folders, hold down the Ctrl key and make your selections.

  4. You will have a choice to backup your documents only or all files, make your selection and click Next.

  5. Highlight the drive you wish to copy your data to and click Next.

  6. You will have the option to run the data duplication daily or once a week. Make your selection and click Next.

    • If you choose a daily duplication, you will have to select the time that you'd like the duplication to start each day, then click Next.

    • If you choose a weekly duplication, you will have to select the day and time that you'd like the duplication to start, then click Next.

    • If you wish to run the duplication one time when you are finished setting up the schedule, check the Start the backup now box and click Finish. Otherwise, just click Finish.

    • You will see the Automatic backup button glow a solid blue. When the blue light is on it indicates that the automatic duplication schedule is enabled and your duplication is set to run at the scheduled time.
For the duplication to run successfully, you must have both the computer and drive powered on and connected correctly at the scheduled time.

May 28, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

64 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...