Question about Apple iPod MA446LL/A MP3 Player

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Ipod white screen

Hiya, I was wondering if you had any ideas on how to solve the problem I'm having with my sons 3rd Gen ipod? The screen is white when turned on and I cannot see any writing or icons. The ipod is recognised in itunes, plays the tunes on it and can be updated. Tried the 5 R's, I get a dark line across the screen but nothing else(different positions!) I've checked, unlugged and reconnected the connections inside and they seem to be fine. I was going to buy a screen replacement but don't want to go to the expense if its not faulty. I've checked around the net and apart from 'Zolved', can't find anything useful. I would be grateful for any suggestions you might have, thanks Gill I have the same problem with a 60 GB Classic. I can hear the music, but I have a white screen with black horizontal lines. Today, I connected it and I saw the apple and when it was connected to my computer it showed the do not disconnect logo; but after, it all went white

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  • 89 Answers

Try the steps in this website:

http://www.zolved.com/synapse/view_content/19067

Posted on Aug 25, 2008

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Posted on Jan 02, 2017

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SOURCE: ipod white screen

Reset the iPod:

  1. Turn the Hold switch on, then back to off.
  2. Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
  3. You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.


Put iPod into Disk Mode:

Apple suggests that you ensure your iPod is charged before following the next step. How exactly you check a charge on an iPod screen that is completely white has yet to be revealed. But hey, give it a shot anyway. Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
  1. Turn the Hold switch on, then back to off.
  2. Press and hold the Menu and Select buttons until the Apple logo appears
  3. Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.

For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode. If at this point you still have the white screen, restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory settings).

Don't disconnect or eject the iPod until the store is totally done. After you think it's done, wait another five minutes.

Posted on Jan 07, 2009

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It's in disk mode and the computer thinks that it is only a storage device. You need to reset it to get it back to normal.

You can reset your ipod by holding down the menu and select (round button in the center) buttons down for at least 10 seconds. You'll see an apple logo flash, that's when you stop pressing the buttons. It will shut off, then back on.

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13 Answers

Ipod white screen


Reset the iPod:
  1. Turn the Hold switch on, then back to off.
  2. Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
  3. You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.


Put iPod into Disk Mode:

Apple suggests that you ensure your iPod is charged before following the next step. How exactly you check a charge on an iPod screen that is completely white has yet to be revealed. But hey, give it a shot anyway. Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
  1. Turn the Hold switch on, then back to off.
  2. Press and hold the Menu and Select buttons until the Apple logo appears
  3. Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.

For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode. If at this point you still have the white screen, restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory settings).

Don't disconnect or eject the iPod until the store is totally done. After you think it's done, wait another five minutes.

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