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Forgot msn/hotmail password and forgot secret answer to secret question to reset password. Don't have alternate email to reset password. Wrote to msn but still no response.

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Well if its just a new email, then just create a new one.

Posted on Aug 25, 2008

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Change password on hotmail as I can't get my old one so could you help


To reset your Windows Live Hotmail password and create a new when you have forgotten your old:
  • Go to the Windows Live Hotmail password reset page.
  • Make sure I forgot my password is selected underWhat problem are you having signing in?.
  • Click Reset your password.
  • Type your Windows Live Hotmail address underWindows Live ID:.
  • Enter the characters from the captcha underCharacters.
    • Alternatively, select I can't see this image and type the characters as you hear them.
  • Click Next.
  • If you have provided an alternate email address for your Windows Live Hotmail account:
    • Make sure Email me a reset link is selected under Select an option for resetting your password..
    • Click Next.
    • Open the message from Windows Live Team with the subject Windows Live Password Reset at your alternate email address.
    • Follow the link under If you requested this password reset, go here:.
  • If you have a set up a security question with a secret answer:
    • Make sure Security Question is selected under Select an option for resetting your password..
    • Type the answer to the question that appears after Question: under Secret answer:.
    • Click Next.
  • Type the desired new password under New password: and Retype new password:.
  • Click Continue.
  • Click Done.

Feb 05, 2015 | HP iPAQ hw6515 Pocket PC

2 Answers

Hello, someone hacked my password on hotmail. I don't know how to create a new password to be able to get back my messages on hotmail. Can you help me please ?You can answer me on the adress :...


Hi there! :) if you can't log in to your hotmail account you need to do this steps :)
Click your email link in Hotmail. Click on the words "Forgot Password" found under the sign on link. On the next page, there are two ways to reset your lost password, "Verify Information and Reset Password Online" or "Send Reset Instructions to my Email Address".
2.Answer the questions on the next page. This is the information you provided to Hotmail when you signed up for your account. Enter your country, state and zip code and the answer to your secret question.
3.Choose a new password. Make sure this is something you can remember but is hard for someone else to guess.
4.Ask Hotmail to send the password reset information to your email if you do not remember the answers to the secret question. An email will arrive at the alternate email address you provided during registration.
5.Open the email and click on the link. Follow the instructions to change your password.
6.Confirm your new Hotmail password by signing into your Hotmail account. Save your new password in a safe place
hope it works :)

Sep 28, 2011 | Dell Computers & Internet

1 Answer

Having problem with getting hotmail passing my name & password


Hi, Resetting password in Hotmail is a little tricky. Here are the steps that you can do:
  • Go to the Windows Live Hotmail Reset password page
  • Type the Email address that you want to reset
  • Carefully type the captcha characters on the box
  • Click next or continue
  • Answer the account information and answer the secret question.
  • Click continue.
  • (IT would be advisable to change your password periodically to avoid issues with the password.)
  • If Hotmail still log you into your account automatically and you want to change your (forgotten) password, click Send yourself a password reset e-mail message. and click Send Message.
  • If you have provided an alternate email (try creating a temporary alternate email address to retrieve the email to reset your password) for your Windows Live Hotmail account, you can also send the password reset email to that address. Choose Send yourself a password reset e-mail message. and click Send
  • IT will ask some information about your location (in case your out of the country) and update the secret question and secret answer. and continue.
  • now you should be able to enter a new password, confirm the new password and continue then done.
Some of the options vary in location. Hope this tips will help you log in again. Cheers!!

Sep 13, 2010 | Computers & Internet

1 Answer

I forgot my hotmail live password, and secret answer


Someone change my password and i forget my secret answer

May 31, 2010 | Computers & Internet

1 Answer

I Have forgot my hotmail pass word


Ok, go to http://hotmail.com
Click "Forgot my password"
- Enter your secret answer and then it should tell you your new password.

If you have an alternate email, ask hotmail to send this to your other email, and that'll contain the password. I hope this helped.

Jan 04, 2009 | Computers & Internet

1 Answer

Cannot sign in to my hotmail email account, have forgotten password and the forgot password link is unhelpful as it sends an email to you on how to change your reset your password but how can i access this...


To reset your password by providing location information and the answer to your secret question:
  1. On any Windows Live ID site or service sign-in page, click Forgot your password.
  2. Enter your Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox, MSN, and Office Live; and anywhere else that you see the Windows Live ID logo.) , type the characters you see in the Picture box, and then click Continue.
  3. Click Use my location information and secret answer to verify my identity.
  4. In the Country/Region list, select the name of your country or region , select your state, and then type your ZIP code ( The postal code system that is used in the United States. The ZIP code consists of a series of digits that are added to a postal address. The ZIP code is used to identify each postal delivery area for the purpose of sorting mail.) or postal code ( A series of letters and/or digits that are added to a postal address and used by the postal service for the purpose of sorting mail.) if you’re prompted to do so. In the Question area in the Secret Answer box, type your answer to the question.
  5. Click Continue.
  6. Enter and confirm a new password, and then click Continue.
  7. If prompted, enter an alternate e-mail address (An alternate e-mail address is a secondary e-mail address registered with your Windows Live ID credentials. In the event that you forget your password, you can request to have the password reset information sent to your alternate e-mail address.) and click Continue, or click Skip to bypass this step.
  8. On the You've changed your password page, click Sign in to Windows Live.

Nov 26, 2008 | Computers & Internet

1 Answer

I have forgotten my msn password and despite trying all the obvious answers i can't find the right answer to my secret question. I have another msn email account under the same name so i can verify that...


You have 2 options here:

1. If you supplied an alternate email address, select that instead of providing answers to questions on the forgot your password link. This will email a password reset email to that email address.

2. Contact MSN and see what you guys can do. They will have you verify information. Go to this link:

https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1

to report a problem.

Nov 13, 2008 | Computers & Internet

2 Answers

Getting my msn messeger password back


Passwords seem to be a hot topic among MSN Hotmail users. Apparently people lose them frequently, because I get a lot of questions relating to password loss and theft.
If you've simply forgotten your password, MSN Hotmail does provide at least one level of back-door that you can use to recover it - your alternate email address or secret question. If you don't have those, you're probably out of luck.
Here's the approach to take when you've lost your password....

If your sign in to Hotmail fails, notice that there's a link immediately below the password field:
hotmail-passport-forgot.jpg Click on that, and you'll be taken the "match the picture" question:
hotmail-match.jpg This dialog exists solely to prove that you are human ... current technology makes it extremely difficult for computer to examine that picture and understand the letters that are displayed within it. It's not always that easy for humans either! But the point is to prevent computer programs from being written which can try to guess passwords in some high-speed automated fashion ... you have to prove you're human first.
Assuming you are human, you're then given two options:
hotmail-reset2.jpg If you've configured Hotmail with an alternate email address, as I strongly recommend you do, you can have Hotmail email you at the alternate address a special message with a link that will then allow you to select a new Hotmail password.
Since most people having problems are using Hotmail as their only email address (another practice I strongly discourage), we'll go the other route and click on "Provide account information and answer your secret question." (If you don't know the answer to your secret question, see the related articles below.)
You'll then see this screen:
hotmail-secret.jpg Enter the requested information exactly as you answered it when you set up the account. Assuming you get it correct, you'll then be taken to the Create a Password screen:
hotmail-password-create.jpg Once your password has been changed, if you do not have an alternate email address, Hotmail will prompt you to optionally create one:
hotmail-alternate.jpg And you're done!

Aug 19, 2008 | Computers & Internet

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