I have had that problem, it says its full but it says battery low. i Just reconnected it and it went back to the white battery and finished charging. Just reconnect it, or if that doesn;t work then ur going to need more help, oh and i have the blue 2gb one,
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If the MP3 player battery is more than 3 - 4 years old then the battery could
be worn out. Rechargeable batteries have a finite number of charge and
discharge cycles and will lose their charge capacity over time, i.e.
won't charge to 100% and gradually the charge reduces until the battery
won't charge up at all.
OR The battery shows a 100% charge but when the adapter is disconnected
the battery drops off to zero capacity in a very short time.
If the battery drops to an unacceptable charge level then the battery
needs to be replaced.
The RCA Jet S2001A does not come with a CD. Drivers are "built-in" to work with Windows. I don't know about a Mac. The player will appear in Windows Explorer & Windows Media Player (10+) as a device called "JET", not as a drive letter. Firmware updates are available via www.RCAAudio.com.
Held the play pause button while plugging in the player to computer so computer will recognize the player even though it isn't on. Downloaded and updated the player off RCA site, which whiped out the memory but now it works at least, took about 10 min completely.
Completely charged it and it is working fine.
See other solutions posted here about downloading new firmware. Included is holding down the play button when you turn it on and connect it. Click the box to reformat the disc and install ver 1.5 or later of firmware. It wipes the drive but it works. Good luck!
first if it recognizes the mp3 player, just copy them over thru folder to folder drag and drop. If it does not recognize the mp3 player download driver and re-install these as ness: http://support.rcaaudiovideo.com/faq.aspx?product=124
I had the same probIem...I downloaded the upgrade firmware for my RCA Jet 2001 ran the software while holding the 'Play' button down on my player the entire length of the format and install. This overides something and lets it format and install. Hope this helps someone